Rules & Regulations

RIBO licensing exam

The Insurance Institute of Canada administers licensing exams on behalf of the Registered Insurance Brokers of Ontario (RIBO). Exams may be written online using a virtual proctoring service or in person at an Institute examination centre.

Which RIBO exams does the Institute offer?

The Institute is able to support online registration for the following virtually proctored exams:

Entry Level - Level 1

  • RIBO Level 1

Unrestricted - Level 2

  • RIBO Level 2: Unrestricted – Management
  • RIBO Level 2: Unrestricted – Technical
  • RIBO Level 2: Unrestricted - Farm

RIBO Equivalency exams

  • RIB Act, Regulations & By-laws Equivalency
  • RIBO Ontario Automobile Equivalency
  • RIBO Auto & RIB Act Equivalency Exam

RIBO Travel Health

  • RIBO Travel Health

RIBO Accelerated Management Exam

  • RIBO Accelerated Management Exam

How can I prepare for my RIBO exam?

Preparing for your Level 1 (Entry Level) exam:

If you prefer to learn on your own and set your own pace, then check out the study kit and online tutorial. You can work through the textbooks and use the questions in the tutorial to check your knowledge working independently at your own pace.

If you prefer to learn in a classroom setting with an instructor, then check out our virtual class learning options.

If you prefer the flexibility of learning on your own, listening to recordings and some guidance from an instructor, then check out our recorded online class. It combines instructor-recorded lessons with study sessions that include your peers and an instructor.

Preparing for your Unrestricted—Technical exam:

If you prefer to learn on your own and set your own pace, then check out the study kit and online tutorial. You can work through the textbooks and use the questions in the tutorial to check your knowledge working independently at your own pace.

If you prefer to learn in a classroom setting with an instructor, then check out our virtual class learning options.

Preparing for your Unrestricted—Management exam:

If you prefer to learn on your own and set your own pace, then check out the study kit and online tutorial. You can work through the textbooks and use the questions in the tutorial to check your knowledge working independently at your own pace.

If you prefer to learn in a classroom setting with an instructor, then check out our virtual class learning options.

Preparing for your Equivalency exam(s):

If you prefer to learn on your own and set your own pace, then check out the study kit and online tutorial. You can work through the textbooks and use the questions in the tutorial to check your knowledge working independently at your own pace.

If you prefer the flexibility of learning on your own, listening to recordings and some guidance from an instructor, then check out our recorded online class options. They combine instructor-recorded lessons with study sessions that include your peers and an instructor.

The virtually proctored exam experience

Virtual proctoring requires you to install software on your laptop/computer, allowing an online proctor to monitor your exam via your webcam, microphone, and system activity. The virtual proctor will closely monitor your on-screen activity and off-screen behavior.

If the proctor notices any unusual behavior during the exam, they will notify the Institute so that appropriate action can be taken. You are expected to follow all proctor instructions and Institute exam policies..

After you submit your exam online, your grade will be posted within 2 business days, or within 14 days for manually graded exams. You’ll be notified by email as soon as your grade is available.

For more information on Virtual Proctored Exams, visit our Virtually Proctored Computer-based Examinations page.

Technical requirements:

Virtual proctoring has certain technical requirements. Please review the system requirements on our virtual proctoring page. You must ensure you can meet these requirements prior to registering.

 

The in-person experience

In-person exams are computer exams held at select Institute and third-party exam centres. Sittings start promptly at the scheduled start time so please arrive at least 30 minutes early. Computers will be supplied and include secure features such as screen protection and locked-down browser software. A proctor will check you in when you arrive at the centre and verify your identity. You are expected to follow all proctor instructions and Institute exam policies.

After you submit your exam online, your grade will be posted within 2 business days, or within 14 days for manually graded exams. You’ll be notified by email as soon as your grade is available.

Access to policy wordings

Like the paper exam, RIBO Entry Level (Level 1) candidates only will have access to a digital version of policy wordings during their virtual exam. The wordings candidates have access to is:

- Ontario Automobile Policy (OAP1) Owner’s Policy

* RIBO has confirmed that effective January 1, 2022, candidates (including those doing rewrites) will no longer have access to the Comprehensive Homeowner, Tenant, Condominium Unit Owner Package Policy wording (also known as the habitational wording booklet) during the exam.

The habitational wording booklet was initially designed to be used as a reference tool for the case study section of the exam and with its removal in April 2021, RIBO’s Council has determined the habitational section of the exam does not require the habitational wording booklet to answer the questions. Candidates will be able to use their acquired knowledge of property insurance and skills in order to deduce the correct answer for exam questions related to property and condominium owner policies. RIBO did not see a change in pass rates when the policy wording booklets were unavailable for the online exam during a three-month period in 2020.

Additionally, RIBO Unrestricted Technical and Unrestricted Farm Technical exams will have access to form wordings for the forms recognition section of the exams.

Finally, all RIBO auto equivalency exams will have access to the following policy wordings during their virtual exam:

- Ontario Automobile Policy (OAP1) Owner’s Policy

Once you start the exam, you will be able to open the wordings by clicking a link in Question 1 of the exam. The wordings will open in a new browser tab. They will be password protected and the password will be provided to you.

Opening additional tabs will result in a breach of examination rules and may result in the refusal of the individual’s registration application, a suspension of the registration or a review by the Qualification & Registration Committee.

Opening additional tabs will result in a breach of examination rules and may result in the refusal of the individual’s registration application, a suspension of the registration or a review by the Qualification & Registration Committee.

What if I require special accommodations for my exam?

The Insurance Institute provides reasonable accommodations to individuals who have documented disabilities (physical, mental or learning disabilities).

To apply for accommodations, submit a completed Accommodation Request Form with required medical documentation to the Insurance Institute no later than ten business days prior to the start of the preferred administration period. Full details are available here.

What can I expect during my RIBO exam?

Exam appeal process

An appeal is a re-evaluation of the accuracy of the original marking. The following exams are eligible for appeal:

  • RIBO Unrestricted Management
  • RIBO Unrestricted Technical Exam
  • RIBO Technical Farm Examination

An appeal is available to RIBO candidates who received an unsuccessful final mark which is more than three marks below the overall pass mark. Candidates can request an appeal within 7 days from the last day of the specific examination administration. A fee of $115 +tax will apply. Requests can be submitted via email at appeals@insuranceinstitute.ca.

The candidate will receive an updated score report within 4-6 weeks of receiving the appeal request. Please note that it is rare for a mark to change, and it may increase or decrease depending on the outcome of the re-evaluation. Candidates whose exam mark is 3 marks or less from the pass mark will have their exams automatically remarked before their scores are released. This process can take up to two (2) weeks.

Students who are eligible to rewrite a failed examination should register for the rewrite when applying for an appeal to avoid missing the entry deadline date. If the result of an appeal is not available prior to the examination, the student may request that the rewrite be deferred to the next session.

An appeal is the final review of a student’s marks, and no further reviews or appeals are available.

I still have questions

For questions about the virtually proctored exam experience, system requirements and how to register, please contact the Institute at riboexam@insuranceinstitute.ca.

For questions about the RIBO exam content, licensing requirements and processing times, please contact RIBO at licensing@RIBO.com.

For questions about RIBO equivalencies, eligibility and more, please contact RIBO at equivalency@RIBO.com.