Insurance intermediaries have professional responsibilities to clients, insurers, the public, and other insurance professionals. Ethical dilemmas arise when the interests of these parties come into conflict.

Ethical behavior is the hallmark of a professional. This course will give you tools and skills to achieve ethical competence and support long-lasting and trusting relationships with your clients.

This course will help you recognize ethical dilemmas when they arise in your day-to-day practice. You will be guided through the decision-making process and learn how to clearly identify the issues. You will explore three approaches to resolving ethical dilemmas using real-life examples and scenarios.