National Education Month

Upskilling for career growth

The Enabling skills course addresses competencies that are relevant to a wide range of roles in property and casualty insurance. These include:

  • Critical thinking
  • Business acumen
  • Diversity, equity, and inclusion
  • Interpersonal communication
  • Customer service excellence
  • Advising; ethics and professionalism
  • Ethics in motion
  • Information and data management
  • Digital and technological fluency

Enabling skills modules

Through the new learning modules, CIP students will:
• Explore empathy, communication skills, and tools for providing an excellent customer experience

• Examine how critical thinking skills and business acumen underpin day-to-day success

• Evaluate ethical business practices for insurance professionals

• Learn about using data effectively and integrating technological solutions into professional practice