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Loss Adjuster
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Claims Investigator
Claims Investigator
Foundation
Hone your craft
Be a ‘sponge’ to learning
Expose yourself to as many facets of your role as possible
You may have experience from another industry role (i.e. claims) or perhaps expertise in investigations / fraud through another industry (eg. policing, engineering, accounting, private investigations); your entry point helps set your learning focus – investigations or insurance acumen?
Building
Build on your knowledge and experience
Increase your ability to manage investigations more independently
Become aware of additional specialties in claims investigation (eg. liability, forensics, fraud) which may be of interest
Prepare for multiple possibilities to keep your future career options open
Enhancing
Assess what lies ahead
Foster capacity to lead investigations and manage more complex files
Consider your skills and experience when making decisions about next steps; what feels right for you? Specializing, diversifying, taking on new challenges like people leadership, consulting on policy wordings, risk management, or other?
Set a goal and work towards it
Talk to your manager or HR for additional support
Mastery
Explore ways to share your expertise
Evaluate which ‘track’ feels in keeping with your goals - technical specialist or operational leader?
Consider leveraging your expertise in other business areas such as Loss Control, Claims, Fraud Prevention, etc. or more senior investigations roles