Research In The News

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What Skills Are Most in Demand at Brokerages? | August 2018 | Upfront Canadian Insurance Top Broker
Traditional skills like customer service, communication and business development remain the priorities, according to the Insurance Institute’s latest demographic research study.

Surprising Finds About Women in Insurance | July 2018 | UpfrontCanadian Insurance Top Broker
Women make up almost two-thirds of the insurance industry. The Insurance Institute share some numbers from its latest demographic research study.

What a Difference a Decade Makes | May 2018 | Upfront | Canadian Insurance Top Broker
The proportion of boomers and millennials working in insurance has flipped over the past ten years.

P&C Industry Faces Looming Shortage of IT Workers | April 11, 2018 | News | Canadian Underwriter
IT workers in Canada’s property and casualty insurance industry are starting to resemble the legacy systems they are servicing — nearing retirement.

Millennials Rising | January 22, 2018 | Feature | Canadian Underwriter
Some would say the property and casualty (P&C) insurance industry is likely to change more over the next five years than it has in the past 50 years. That may well be true if the industry can fully embrace technological advances like artificial intelligence and machine learning, big data analytics, internet of things, insurtech, blockchain advancements, and more. It is even more likely if the industry has a workforce that can keep pace with these innovations.

Preparing for the Demographic Revolution | October 2017 | Feature | Canadian Insurance Top Broker
How to attract more young people to careers in insurance has been a concern for CEOs and human resource (HR) managers in the Canadian property and casualty insurance industry for years. When the Insurance Institute of Canada undertook its first round of research into the demographics of the industry in 2007, the findings confirmed the fears of many. The baby boom generation made up to 49 percent of the workforce, while millennials were a mere 12 percent - significantly below their representation in the general labour market.