Seminars

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  • Upcoming Seminars for Fall 2018
    Be informed and educated on topics of interest in the insurance industry. The Insurance Institute of BC offers seminars for Insurance Institute members and insurance industry professionals. Registration of these seminars are opening soon! Register early to secure your spot as space is limited for selected seminars. Group rates are available, please contact Winnie Hon at whon@insuranceinstitute.ca for details. Registration Open September 13 | Earthquake: Is the Insurance Industry Ready for the Bi ...

  • Seminar: Addtional Insureds-Need to Know
    Plan to attend this seminar if you are a commercial broker, underwriter, claims adjuster, risk manager or anyone who handles requests for additional insured status. This course will address how, when, and why to add additional insureds to client policies and will examine the legal and claims consequences of doing so. Various certificate and endorsement forms will be discussed. The seminar will also examine the underwriting information required to understand the risks associated with adding addit ...

  • Seminar: Analyze and Compare Policy Wordings
    This session provided insurance professionals with a "How to" with respect to analyzing policy wordings to understand how different wordings vary and what the implications of the differences in policy language can be. "Hands on" examples will help participants utilize the techniques illustrated. After this session, you will leave with the following information: Logical and systematic framework for anaylzing most types of policy wordings (empahsis on CGL and commercial property (farms) as efficie ...

  • Full Day Seminar with Karen McWilliam
    AM SESSION: This seminar will address how, when, and why to add additional insureds to client policies and will examine the legal and claims consequences of doing so. Various certificate and endorsement forms will be discussed. The seminar will also examine the underwriting information required to understand the risks associated with adding additional insureds and will discuss risk mitigation strategies for insurance professionals. PM SESSION: This session provided insurance professionals with a ...

  • Broker/Agent Licensing Three Day Exam Prep Course: NEW!!
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Xactimate Training - 2.5 days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • Seminar: General Site Review and Scoping Techniques - Summary Class
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada.Designed to accompany our 2.5 day Xactimate Training , this half-day seminar will further augment your Xactimate knowledge. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. This c ...

  • Commercial Risk Assessment - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the cl ...

  • Assessing Commercial Risks
    CLASSROOM | BUILDING | TECHNICAL Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the client’s anger and frustra ...

  • Cyber Risks and Anti-Spam Legislation
    CLASSROOM | FOUNDATION | TECHNICAL Offered in Dartmouth in partnership with the Insurance Institute of NS. Attend both morning and afternoon seminars and save 10%. We'll even provide lunch! Register here to have the discount applied. This seminar is not available by webinar. This 3 hour seminar will focus on the nature of cyber risks, how coverage responds and some of the risk management techniques that insurance professionals need to consider. It will provide an overview of various coverage for ...

  • Making the Transition from Personal Lines to Commercial Lines
    CLASSROOM | FOUNDATION | TECHNICAL Offered in Dartmouth in partnership with the Insurance Institute of NS. Attend both morning and afternoon seminars and save 10%. We'll even provide lunch! Register here to have the discount applied. This seminar is not available by webinar. In this half-day seminar, you will focus on an action plan for charting your course in making the transition from personal lines to commercial lines. The areas you will explore include: application forms and information gath ...

  • Cyber Risks and Anti-Spam Legislation
    CLASSROOM | FOUNDATION | TECHNICAL Attend both morning and afternoon seminars and save 10%. We'll even provide lunch! Register here to have the discount applied. This seminar is not available by webinar. This 3 hour seminar will focus on the nature of cyber risks, how coverage responds and some of the risk management techniques that insurance professionals need to consider. It will provide an overview of various coverage forms currently offered. Facilitator Karen MacWilliams will also discuss Ca ...

  • Making the Transition from Personal Lines to Commercial Lines
    CLASSROOM | FOUNDATION | TECHNICAL Attend both morning and afternoon seminars and save 10%. We'll even provide lunch! Register here to have the discount applied. This seminar is not available by webinar. In this half-day seminar, you will focus on an action plan for charting your course in making the transition from personal lines to commercial lines. The areas you will explore include: application forms and information gathering, dealing with underwriters, client communication, market and econo ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • The Connected Community - The Insurance Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH Introduction: This program will review the rapid escalation of the connected community and the sharing economy and will focus on the emerging liability and coverage implications arising from these developments from a broker's perspective. The sharing economy is redefining traditional business relationships ...

  • Implications of Cannabis Legalization - A Personal and Commercial Lines Perspective
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH As of October 17, 2018, Cannabis possession and consumption will be legal in Canada - immediately impacting all aspects of property and casualty insurance. In this half-day session, we'll bring you up-to-the-minute information on the changing regulatory and risk landscapes and corresponding potential soluti ...

  • The Connected Community and Implications of Cannabis Legalization (2 half day seminars)
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH Morning session: The Connected Community - The Insurance Implications Understanding the Emerging Coverage Issues and New Insurance Solutions Introduction: This program will review the rapid escalation of the connected community and the sharing economy and will focus on the emerging liability and coverage im ...

  • Social Media Liability
    CLASSROOM | ENHANCING | TECHNICAL The increased use of social media in both a business and social context gives rise to a multitude of new potential risks. Statements your client makes on social media can and might be held against them in a court of law, with the cost of litigation for this continuing to rise. Social networks can bolster a reputation, or ruin it, and your client could get caught in the crossfire. This session will arm you with the knowledge you need to better serve your clients ...

  • Earthquake: Is the Insurance Industry Ready for the Big One! (Victoria seminar)
    Presenter will share insight based on his experience from the September 2017 earthquakes in Mexico! CLASSROOM | ENHANCING | TRENDS How would a M9.0 Megathrust earthquake affect the Insurance Industry? Thousands of people around the globe suffer from the effects of earthquakes every year. Some cities have been devastated after major events, such as in the case of Chile, Japan, Christchurch and most recently Mexico City. Governments and institutions are continuously promoting awareness and prepare ...

  • Underwriting for Brokers (Kingston)
    Learn the basics of front-line underwriting! Gain the tools and techniques to make better underwriting decisions and improve results! Learn the broker's role in underwriting, discover the importance of relationship building between the broker and the underwriter and gain a better understanding of pricing triggers for insurers. Learning Objectives: The underwriter's role in an insurance company The underwriting process Underwriting the applicant Underwriting property, liability and automobile exp ...

  • Five Behaviors of a Cohesive Team® - Special Offer
    CLASSROOM | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lenc ...

  • Teaching Techniques
    Do you need to enhance your teaching and facilitation skills? Interested in training staff, colleagues or a CIP course? If so, this high-calibre certificate program is ideal for you. This course will give you the resources needed to understand your audience, prepare lessons and learning outcomes and become an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Learning Objectives Upon successful completion of this course, l ...

  • Personal to Commercial Boot Camp
    Are you a personal lines underwriter, broker, or adjuster looking at making the move into commercial lines? Join us for this two day interactive immersion into the world of commercial insurance. This success series seminar will "boot" you forward in your career! The learning outcomes include: A thorough introduction to commercial lines Key documents Commercial property exposures and underwriting factors Commercial property policy forms Commercial liability exposures Commercial liability forms Re ...

  • Cannabis: Insurance & Risk Management Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES SPECIAL PRESENTATION As of October 17th, 2018 Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted ...

  • Subrogation: Maximizing Recovery
    CLASSROOM | BUILDING | TECHNICAL Water losses rank the most frequent in the claims world while fire losses are most destructive. How can you maximize your recovery on these losses? Equip yourself with the tools you need to successfully subrogate against any liable parties, no matter what type of loss. From properly preserving evidence during the claims investigation to subrogation in the courts, our forensic and legal experts will show you how to maximize subrogation potential. Highlights on imp ...

  • Directors' & Officers' Liability
    Where does responsible oversight of corporations begin? What are the recent developments in Director Liability? This seminar will address the critical issues facing officers and directors today. You will gain the necessary tools to provide prudent insurance counsel and advice in a difficult and demanding legal environment. The session is geared towards junior commercial underwriters, claims professionals and commercial brokers. Today, under increased public scrutiny and in light of significant r ...

  • SABS Training for Non-Claims Professionals
    Ideal for non-claims professionals: Improve your knowledge of the SABS in this full-day seminar. Specifically designed for brokers, rehab personnel, law clerks and insurance professionals who are not in the day-to-day handling of claims. You will gain a high-level understanding of the SABS, regulation 34/10. This seminar will include an in-depth review of the SABS to get back to the basics of the policy and coverage available. Learning outcomes: Brief history of the SABS Application / Optional B ...

  • A Changing Workforce: The Official Report Launch
    WEBINAR | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: Demographic change and Technological-driven change What are the impacts and how can the industry better prepare to tackle new challenges? This fall, the Insurance Institute is publishing two new important reports: 1. Demographics of the P&C Insurance Industry in Canada 2. A Changing Workforce: Implications of Technological Disruption for the Insurance Industry in Canada Join us for the officia ...

  • Cyber Coverage Sales: Winning Approaches to Get Results
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day PRO edge seminar is for you! Presented by Serge Solski, cyber risks expert within the insur ...

  • Coaching for Performance - Webinar
    Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to help you reach the pinnacle of yo ...

  • Navigating the CVOR
    Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this half day session as we navigate our way through reading and understanding the CVOR, using it as an underwriting tool as well as a sales tool. You will have a better u ...

  • Effective Business Writing & Communication Skills
    Do you want to improve your writing and communication skills and write emails that are clear and concise? In this half day success series seminar, you will learn how to use your writing and communication skills to your advantage to become more effective and productive. Learning Objectives Become more effective at drafting emails that will get read by setting your tone, using plain language and cutting the fat Learn tips to use a professional, friendly and positive tone in your communication Revi ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 5 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's wha ...

  • Xactimate Training - 2.5 Days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • Fundamentals Series: 101 Insurance Fundamentals
    This seminar is a part of our Fundamentals Series – eight seminars that get to the basics of insurance, giving you a complete overview of the workings of the p&c insurance industry. Take a look at our seminar program to see how our other seminars can assist you to enhance your career. If you are new to insurance and have limited knowledge of the P&C insurance industry, this full day seminar is for you. Its purpose is to provide you an overview of the developments and functions of P&C ...

  • Fundamentals of Commercial Automobile
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Cannabis: Insurance & Risk Management Implications
    Please note that the time of this session has been updated to 1pm - 4:15pm Later this fall, Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect you ...

  • Understanding the CGL - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! Are you new to commercial insurance, or interested in moving from personal lines to commercial lines? This seminar will take a practical introductory look at the commercial general liability policy, providing insight for the less experienced brokers, underwriters and adjusters working in commercial insurance. Participants will learn the foundations of a commercial general liability policy section by section including discussions on coverag ...

  • Fundamentals Series: 105 In Good Company with Commercial Automobile
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Ghost Vehicle and Fraudulent Vehicle Claim Investigations
    CLASSROOM | FOUNDATION | TECHNICAL We all have a role in detecting, reporting and reducing fraudulent claims. This seminar will benefit any member of the insurance industry who forms part of the chain involving a vehicle theft claim, from front line sales to SIU, Claims Managers, Auto Appraisers, Adjusters and Auto Claim intake personnel. Learning objectives: Better understanding of Auto Crime; Better fraudulent claim recognition; Importance of the two points of identification; Understand the th ...

  • General Site Review and Scoping Techniques
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. Designed to accompany our 2.5 day Xactimate Training , this half-day seminar will further augment your Xactimate knowledge. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. This ...

  • Personal to Commercial Boot Camp
    Are you a personal lines underwriter, broker, or adjuster looking at making the move into commercial lines? Join us for this two day interactive immersion into the world of commercial insurance. This success series seminar will "boot" you forward in your career! The learning outcomes include: A thorough introduction to commercial lines Key documents Commercial property exposures and underwriting factors Commercial property policy forms Commercial liability exposures Commercial liability forms Re ...

  • The Art of Persuasive Negotiation
    Do you want to be more assertive and improve your negotiation skills? If so, this session is for you! Negotiation skills are essential in daily interactions with others in order to reach important decisions, find solutions to disputes and reach "win-win" resolutions. Whether it be in your professional life or your personal life, you are almost certain to spend some time negotiating. In this engaging and valuable session, Jessica Naylor will demonstrate how persuasive negotiation skills can make ...

  • Webinar: "Space Heaters"
    ‘Tis the heating season! Portable space heaters are in use as people try to save on their heating bills. Chances are being taken; either knowingly or unknowingly by people, using these portable, temporary heaters. Alterations to equipment, to override safety features. Improperly placed appliances and overloading of electrical systems, are all factors that may result in a property and/or life loss. Please join us for this informative webinar, during which we will be discussing the most popular ty ...

  • Business Communcations
    In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success. Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust. This seminar covers all aspects ...

  • CIP Society: Cyber Liability: Exposures, Coverages and Emerging Trends
    Are you prepared to help your clients with the increasing risk of cyber-attacks? Canadians are embracing the use of cyberspace in every aspect of their lives. With both the frequency and severity of cyber-attacks increasing, join us for this PROedge seminar to learn how to understand, recognize and advise your clients on the risks, potential impacts and available coverages. Learning Objectives: Identify common cyber exposures Describe coverage gaps in traditional insurance products Explain cyber ...

  • Insurance in the era of IoT: Risks and Opportunities
    From cars, to buildings, to health devices, to manufacturing and everything in between, the Internet of Things (IoT) is changing the way we interact with our environment and each other. Already, connected devices outnumber people on earth and their usage is only expected to increase But what do these social and technical changes mean for the insurance industry in Canada? This seminar will wade through the buzz and get to the bottom of how IoT technologies are poised to disrupt the insurance indu ...

  • Xactimate Training – 2.5 days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • General Site Review and Scoping Techniques – Summary Class
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. Designed to accompany our 2.5 day Xactimate Training , this half-day seminar will further augment your Xactimate knowledge. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. This ...

  • Xactimate Training - 2.5 days
    We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. Please note, you will be re ...

  • Radon Awareness - Webinar
    WEBINAR | BUILDING | TECHNICAL Radon Gas is an everday fact in most parts of Canada and has the potential to cause Lung Cancer, hence being added to the 2014 building code for evaluation. Where Radon originates and methods to control its ingress into our buildings will be discussed. Existing buildings that require code upgrades along with new construction are subject to a Building code component that requires some form of Radon control/monitoring/mitigation component; this course will discuss va ...

  • Cannabis: Insurance & Risk Management Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES SPECIAL PRESENTATION With Cannabis possession and consumption becoming legal in Canada, there are immediate impacts for all aspects of property and casualty insurance. Myriad issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect your work ...

  • Communicating with Tact & Sensitivity
    CLASSROOM / WEBINAR | FOUNDATION | INTERPERSONAL SKILLS I prefer to attend this session via WEBINAR Attend both this session and Dealing with the Strong Personality in the morning and save 10%. We'll even provide lunch! Register here to have the discount applied. Learn how to have greater tact, diplomacy and sensitivity in your communications with staff, co-workers, customers, or the public. Learn how to communicate more successfully and get more results. Tact, diplomacy and sensitivity are esse ...

  • Dealing with the Strong Personality
    CLASSROOM / WEBINAR | FOUNDATION | INTERPERSONAL SKILLS I prefer to attend this session via WEBINAR Attend both this session and Communicating with Tact & Sensitivity in the afternoon and save 10%. We'll even provide lunch! Register here to have the discount applied. There are people who have a strong or forceful personality. These people may be co-workers, customers or suppliers. This forcefulness can be problematic. These individuals can be a great asset as they tend to be very decisive, b ...

  • Dealing with the Strong Personality - WEBINAR
    CLASSROOM / WEBINAR | FOUNDATION | INTERPERSONAL SKILLS Attend both this session and Communicating with Tact & Sensitivity in the afternoon and save 10%. Register here to have the discount applied. There are people who have a strong or forceful personality. These people may be co-workers, customers or suppliers. This forcefulness can be problematic. These individuals can be a great asset as they tend to be very decisive, but in some cases, the strong personality can also cause friction, and ...

  • Communicating with Tact & Sensitivity - WEBINAR
    CLASSROOM / WEBINAR | FOUNDATION | INTERPERSONAL SKILLS Attend both this sessions and Dealing with the Strong Personality in the morning and save 10%. Register here to have the discount applied. Learn how to have greater tact, diplomacy and sensitivity in your communications with staff, co-workers, customers or the public. Learn how to communicate more successfully and get more results. Tact, diplomacy and sensitivity are essential to effective communication. Today’s respectful workplace require ...

  • A Changing Workforce: Impact of Technology & Demographics on the P&C Insurance Industry in Canada
    CLASSROOM | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change Over the next decade, the insurance industry will be redefined by the emergence of innovations in telematics, artificial intelligence, and other digital technologies. At the same time, demographic factors, including retirement trends and a diversifying workforce, are shaping the industry of tomorrow. What are the impacts and how can the industry ...

  • Fundamentals of Employment Law for Team Leads, Supervisors and Managers
    CLASSROOM | ENHANCING | MANAGEMENT The Employment Relationship Cycle At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is de ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada
    CLASSROOM | ENHANCING | MANAGMENT A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada MULTI-CITY TOUR FALL 2018 Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new importa ...

  • Xactimate Seminar - half day
    Construction Science Relating to Property Insurance Claims – Summary Class This class will provide the student with a general understanding of the various construction methods and typical repair processes. We will discuss project management including scheduling, timing, and repair techniques for: flooring, break and entry losses, roofing repairs / replacement, and other typical losses. Prior to the class occuring, the students will be polled to determine what type of repairs and levels of severi ...

  • Insuring Unique Homes
    CLASSROOM | BUILDING | TECHNICAL Homes today run the gamut from 250 square foot Tiny Homes to 25,000 square foot Mansions. Somehow insurance professionals need to find the right way to insure them all. Partly due to skyrocketing real estate prices, but also due to concerns for the environment, and a yearning for a simpler life, the tiny homes movement has taken off, and with it, concerns about the proper way to insure tiny structures. Laneway homes , which are homes built into pre-existing lots, ...

  • Building Construction 101
    CLASSROOM | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully un ...

  • Broker/Agent Licensing Prep Course: In Class (Sudbury)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Broker Jump Start
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Introduction to Business Interruption Insurance (Kelowna)
    CLASSROOM | BUILDING | TECHNICAL Do the words Business Interruption Insurance cause you to shiver? This important type of insurance can be perceived as highly technical requiring years of study and many questions tend to be left unanswered. Through the use of simple numerical examples, this seminar will provide you the tools and confidence you need to understand the concepts and methodology relating to a business interruption loss. SEMINAR OBJECTIVES Understand business income, profits, earnings ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada
    A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada MULTI-CITY TOUR FALL 2018 Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new important reports: Demographics of the P& ...

  • New Alberta Case Law - Intermediate to Advanced
    CLASSROOM | ENHANCING | TECHNICAL This seminar will be focused on recent case law in Alberta, how that case law may impact our application of the law to particular cases, and how to use/distinguish these cases in dealing with claimants. Get up-to-date information regarding recent precedential cases for use in your claims. Some cases of interest are likely to include: 1. Bills of Costs - Premiums on Litigation Insurance 2. Carteri v. Saskatchewan Mutual Insurance (drugs and coverage) 3. Cardinal ...

  • Oil & Gas: Exploration, Production and Insurance
    CLASSROOM | BUILDING | TECHNICAL As a broker, underwriter, or adjuster are you involved in Oilfield Risks? Do you ever wonder exactly what processes are involved in the oil industry in Alberta? Have you ever been confused by oilfield terminology? Are you confused by figuring out the insurance coverages? If so we’ve planned the perfect two day session for you with two topic sections: O&G-The Technical Side and O&G-The Insurance Side. O&G-THE TECHNICAL SIDE: We will first delve into th ...

  • Loving Commercial Auto
    You have to admit it; Commercial automobile insurance just doesn’t seem to get the respect that other Commercial and Farm products seem to get. Being a regulated and mandatory product, underwriters, brokers and agents, can feel less than enthusiastic about this product, have trouble selling its features and typically prefer to talk “Property” where there appears to be more flexibility and customization opportunity. Fear not! If you’re an underwriter new to the world of Commercial Automobile or h ...

  • Gotta Love Millennials
    Even if you think you know all there is to know about Millennials, this workshop offers surprising insight and actionable information that will help business owners and marketers in their quest to attract Millennials, as well as to learn how to communicate and optimize relationship opportunities with the other three generations your business is currently serving. We provide you with the tools you need to attract, communicate and effectively market to this demographic. You’ll learn how to measure ...

  • Seminar: Cannabis & Insurance
    As of July 1, 2018, Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect your work as an insurance professional? Your Insurance Institute is closely ...

  • Webinar: Cannabis & Insurance
    As of July 1, 2018, Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect your work as an insurance professional? Your Insurance Institute is closely ...

  • Seminar: Insurance on Condominiums
    Insurance on Condominiums Come join us and learn about Insurance on condominiums This seminar presentation will explore insurance on condominiums, what to look for and avoiding gaps in coverage. Topics that will be discussed during the presentation: What is a condo Legal Structure of condos Condo owners and Condo Corporations The New Brunswick Condo Act and Condo Corporation by-laws Insurance coverage’s required: Property coverage’s Liability coverage’s Dealing with claims The role of a Trustee ...

  • Webinar: Condo Insurance
    Insurance on condominiums: WEBINAR Join us and learn about Insurance on condominiums This webinar presentation will explore insurance on condominiums, what to look for and avoiding gaps in coverage. Topics that will be discussed during the presentation: What is a condo? Legal Structure of condos Condo owners and Condo Corporations The New Brunswick Condo Act and Condo Corporation by-laws Insurance coverage’s required: Property coverage’s Liability coverage’s Dealing with claims The role of a Tru ...

  • Xactimate Training 2.5 Days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • Maximizing Your Underwriting Potential
    Learn the tools and techniques that will immediately improve your underwriting results at work through this comprehensive seminar. Seminar materials, worksheets and a quick reference "Underwriting Success: 10 Golden Rules" are included. If you want to learn how to outperform your competition and improve your time management and negotiation skills, this practical and interactive seminar is for you. Your company will benefit from your increased productivity and advanced risk selection which should ...

  • Xactimate Training 2.5 Days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • Successful Negotiation Strategies
    CLASSROOM | ENHANCING | MANAGEMENT Negotiation like any other skill needs to be taught and practiced to be effective. Talented negotiators outpace their colleagues and competitors in business and in life because they build relationships that bring desired results. Whether you are a broker or underwriter negotiating coverages and premiums,or a claims adjuster negotiating a claims settlement, this Intaractive seminar will help you to be a more effective negotiator. Learning Objectives: By the end ...

  • How to Review an Xactimate Estimate for Accuracy
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL This Xactimate seminar is offered by Claim Assist in association with the Insurance Institute of PEI. Topic: How to Review an Xactimate Estimate for Accuracy This class will provide the student with a general understanding how to identify the various errors and omissions that would affect the repair / settlement process. It will present how to look for triggers that will lead to repair time line delays, improper costing and incorrect estimates ...

  • How to Review an Xactimate Estimate for Accuracy
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL This Xactimate seminar is offered by Claim Assist in association with the Insurance Institute of Nova Scotia. Topic: How to Review an Xactimate Estimate for Accuracy This class will provide the student with a general understanding how to identify the various errors and omissions that would affect the repair / settlement process. It will present how to look for triggers that will lead to repair time line delays, improper costing and incorrect e ...

  • Positive Conflict Management
    CLASSROOM | ENHANCING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Harness the power of workplace conflict with Everything DiSC® Productive Conflict Workplace conflict is inevitable. Rather than focus on a step-by-step process for confl ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada
    CLASSROOM | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new important reports: Demographics of the P&C Insurance Industry in Canada A Changing Workforce: Implications of Technological Disrupti ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the P&C insurance industry in Canada
    CLASSROOM | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new important reports: Demographics of the P&C Insurance Industry in Canada A Changing Workforce: Implications of Technological Disrupti ...

  • Leading Insurance Coverage & Liability Cases (2017-2018)
    In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada, as he updates us at this PROedge seminar on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2016-2017 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Coverage I ...

  • Certificates of Insurance - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to mana ...

  • Umbrella & Excess Liability - Webinar
    Looking to diversify your book of business? Seeking to provide the best possible advice to your clients to protect their most important investments? Umbrellas are not just for stormy weather! This seminar is for you. Of interest to both personal and commercial brokers, underwriters and claims staff who deal with casualty risks on a daily basis, this seminar will provide a better understanding of umbrella and excess coverage – why it is important to have; how it works; and loss examples to suppor ...

  • Fundamentals of Employment Law for Team leads, Supervisors & Managers
    At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is designed to provide you a practical understanding of employment law. Th ...

  • New Alberta Case Law - Intermediate to Advanced - Red Deer
    CLASSROOM | ENHANCING | TECHNICAL This seminar will be focused on recent case law in Alberta, how that case law may impact our application of the law to particular cases, and how to use/distinguish these cases in dealing with claimants. Get up-to-date information regarding recent precedential cases for use in your claims. Some cases of interest are likely to include: 1. Bills of Costs - Premiums on Litigation Insurance 2. Carteri v. Saskatchewan Mutual Insurance (drugs and coverage) 3. Cardinal ...

  • Introduction to Farm Insurance (Webinar)
    CLASSROOM | FOUNDATION | TECHNICAL Farming is an integral part of Canada's economy that not only supplies our food but is also the base of many industries. As farms become larger and more complex they require a combination of personal, farm and commercial coverages. Protect yourself and your clients from unexpected and underinsured losses by understanding the unique products and specialized coverage required for these exceptional enterprises. Our facilitator will provide a comprehensive overview ...

  • Introduction to Farm Insurance (Webinar)
    CLASSROOM | FOUNDATION | TECHNICAL Farming is an integral part of Canada's economy that not only supplies our food but is also the base of many industries. As farms become larger and more complex they require a combination of personal, farm and commercial coverages. Protect yourself and your clients from unexpected and underinsured losses by understanding the unique products and specialized coverage required for these exceptional enterprises. Our facilitator will provide a comprehensive overview ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Xactimate Training - 2.5 days
    CLASSROOM | BUILDING | TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user, this course is for ...

  • The Secrets to Effective Performance Management
    The Secrets to Effective Performance Management Running or managing a successful insurance business requires everyone being on “the same page” and everyone giving the necessary productivity and performance on a consistent basis, while paying attention to detail and providing excellent customer service. Those who manage staff in the insurance industry must keep staff focused on mission-critical activities and ensure that targets are met or that results are achieved. But managing people can be com ...

  • Understanding Case Law
    Are you equipped to effectively prepare a comprehensive file in anticipation of negotiation, settlement or litigation? The Insurance Institute and the Ontario Insurance Adjusters’ Association have once again partnered up and have developed a third certificate program for adjusters! This seminar is suited for adjusters and claims professionals who want to gain the knowledge and skills to expertly source, interpret and apply case law. If you are an experienced underwriter or broker, you will appre ...

  • Fundamental Series: 104 - Down to Business with Commercial Property
    CLASSROOM | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercia ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive 7-day course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Topics include: Principles & Practice of Insurance Property Automobile Liability Travel/Health Commercial RIBO Act Registration deadline November 12t ...

  • Fundamentals Series: 105 In Good Company with Commercial Automobile
    CLASSROOM | FOUNDATION | TECHNICAL Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn't have to be. Join us for this full-day seminar, covering everything you'll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You'll see the benefits of attending this seminar right away in your workplace: Brokers: comprehend the basi ...

  • Cyber Liability Exposure & Coverage-Webinar
    CLASSROOM | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Several high profile cybercrime cases have garnished the attention of the media and clients. C ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada
    CLASSROOM | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change. What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new important reports: 1. Demographics of the P&C Insurance Industry in Canada 2. A Changing Workforce: Implications of Technological D ...

  • A CHANGING WORKFORCE: Impact of technology and demographics on the p&c insurance industry in Canada
    CLASSROOM | ENHANCING | MANAGEMENT Two key factors are impacting Canada’s P&C insurance industry: demographic change and technological-driven change. What are the impacts and how can the industry better prepare to tackle new challenges? This fall, join the Insurance Institute on a multi-city tour to learn about and workshop the findings coming out of two new important reports: 1. Demographics of the P&C Insurance Industry in Canada 2. A Changing Workforce: Implications of Technological D ...

  • Broker Level 2 Management Preparation Course
    CLASSROOM | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO Level 2 management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Manage ...

  • Broker/Agent Licensing Prep Course
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Xactimate Training - 2.5 Days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • New Producer Boot Camp
    Maximizing producer effectiveness is a win/win proposition for the producer and the brokerage. The Three Day Producer Boot Camp will provide producers with the knowledge and tools to build a resilient book of business and generate superior revenue. The program starts with Everything DiSC® Sales. This is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience.  Participants learn how to read the ...

  • Teaching & PresentationTechniques (4-day program)
    Do you need to enhance your teaching and facilitation skills? If so, this four-day certificate program is for you. (February 1, 8, 15 & 22, 2019) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Section 1: Introduction to Adult Learners and Training / Planning - Understanding how adult ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Cannabis: Insurance & Risk Management Implications
    SPECIAL PRESENTATION As of July 1, 2018, Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect your work as an insurance professional? Your Insurance ...

  • Leading Insurance Coverage and Liability Cases
    CLASSROOM | BUILDING | TECHNICAL In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada as he updates us on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2018-2018 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Co ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Effective People Management
    CLASSROOM | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the s ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • PROedge Seminar - Directors' & Officers' Liability
    CLASSROOM | ENHANCING | TECHNICAL Seminar Description: Corporate misfeasance both in the United States and Canada has resulted in significant legislative and judicial responses aimed squarely at the conduct of corporate directors and officers. This has highlighted the importance and need for directors’ and officers’ insurance and for understanding this seemingly complex area of regulation and liability. This course will provide an overview of the duties of directors and officers, the exposures f ...

  • Fundamentals Series: 108 Condominium Conundrums
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Cyber Liability: Exposures, Coverages and Emerging Trends
    CLASSROOM | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging ProEdge seminar, where a closer look at privacy law, how its evolvin ...