Séminaires

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Finance for the non-financial professional - webinar (EST)
    This 3-hr session is addressed to all positions in the insurance industry. Webinar leader Melanie Needham will cover the basics of reading and understanding financial statements, including, but not limited to, the main four financials: - Income Statement - Balance Sheet - Cash Flow Statement - Statement of Changes in Shareholder Equity These items will be covered and explained in the context of insurance and how they’re used in underwriting the risk. This webinar will include review of worksheet ...

  • How The Insurance Industry can Help with Fire Safety - Webinar
    How The Insurance Industry can Help Prevent Fires, Fire Damage, and Fire-Related Death. Do you wonder on how to reduce the life safety risks for occupants as well as Fire Fighters, not to mention the dollar value lost each year due to the actual fire damage, water damage, and fire suppression damage after a fire breaks out. If so, this Webinar is for you! Captain Roy Nolan of Saint John Fire departement is a experience instructor for the New Brunswick Fire Marshal’s Office and the New Brunswick ...

  • How the Insurance Industry Can Help With Fire Safety - Webinar
    If you wonder how to reduce the safety risks for occupants and fire fighters, not to mention the dollar value lost each year due to the fire, water, and fire suppression damage, this webinar is for you. The Insurance Industry can help prevent fires, fire damage, and fire-related deaths. Join Roy Nolan of the Saint John Fire Department as he discusses the following: * Introduction: An overview of statistical findings * Who: Key Stakeholders * What: Any occupiable structure * Where: Every jurisdic ...

  • How The Insurance Industry can Help Prevent Fires, Fire Damage, and Fire-Related Death
    How The Insurance Industry can Help Prevent Fires, Fire Damage, and Fire-Related Death. Do you wonder on how to reduce the life safety risks for occupants as well as Fire Fighters, not to mention the dollar value lost each year due to the actual fire damage, water damage, and fire suppression damage after a fire breaks out. If so, this Webinar is for you! Captain Roy Nolan of Saint John Fire departement is a experience instructor for the New Brunswick Fire Marshal’s Office and the New Brunswick ...

  • How the Insurance Industry Can Help With Fire Safety - Webinar
    If you wonder how to reduce the safety risks for occupants and fire fighters, not to mention the dollar value lost each year due to the fire, water, and fire suppression damage, this webinar is for you. The Insurance Industry can help prevent fires, fire damage, and fire-related deaths. Join Roy Nolan of the Saint John Fire Department as he discusses the following: * Introduction: An overview of statistical findings * Who: Key Stakeholders * What: Any occupiable structure * Where: Every jurisdic ...

  • Symposium West 2020: Clearing Our Vision for the Future
    Symposium West is the premier professional development event for insurance professionals, designed for members of the Southwestern, Hamilton/Niagara, and Conestoga Chapters of the Insurance Institute of Ontario. Thought-provoking sessions bring together bright minds, idea-focused on a wide range of subjects. The shared goal is to foster learning, innovation, inspiration, and stimulate conversations that matter. As a virtual event, you can log in from wherever you are. We'll bring the learning an ...

  • Climate Risk Leadership in the Time of COVID-19
    WEBINAR | ENHANCING | MANAGEMENT/LEADERSHIP At the beginning of this year, the Institute published an important report on climate risks . The report analyzes the risks presented by extreme weather and climate change and explores actions required for the industry to address them over the next decade. The year 2020 took a sharp turn with the global spread of the novel coronavirus affecting every aspect of our lives and shifting priorities. How do climate risks fit into this evolving new order? Joi ...

  • Water Damage Claims: Appliances & Plumbing - Webinar (PDT)
    WEBINAR | BUILDING | TECHNICAL Water related claims due to failures of appliances, plumbing fixtures and plumbing components can cause millions of dollars in both residential and commercial property damage and recovery is a big problem for the insurance industry. Sometimes, a claim is closed when the cause of loss is determined by a contractor as being due to "wear and tear" or "the appliance is too old" or because "it is too expensive to retain an expert". No component, regardless of its age, s ...

  • Dealing with the Impact of Covid-19 at Work
    Is your organization prepared to meet the changing needs and the impact after Covid-19? If you share concerns about the future of our industry, join us for an interactive session to discuss how to deal with the Impact of COVID-19 in the Workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. In this session we will look at the following: *Managing staff in the COVID-19 workplace *Managing our own workload *Communicating with customers, co-workers and staff ...

  • Dealing with the Impact of Covid-19 at Work
    Dealing with the Impact of Covid-19 at Work Speaker: Stephen P. Franklin Tuesday, August 25, 2020 Time: 10:30 a.m. - 12:30 p.m. MST Is your organization prepared to meet the changing needs and the impact after Covid-19? If you share concerns about the future of our industry, join us for an interactive session to discuss how to deal with the Impact of COVID-19 in the Workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. -In this session we will look at th ...

  • Dealing with the Impact of Covid-19 at Work - Webinar
    Is your organization prepared to meet the changing needs and the impact after Covid-19? If you share concerns about the future of our industry, join us for an interactive session to discuss how to deal with the Impact of COVID-19 in the Workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. -In this session we will look at the following: Managing staff in the COVID-19 workplace Managing our own workload Communicating with customers, co-workers and staff w ...

  • Dealing with the Impact of COVID-19 at Work - Webinar
    Is your organization prepared to meet changing needs and the impact after COVID-19? If you have concerns about the future of our industry, join us for an interactive session to discuss how to deal with the impact of COVID-19 in the workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. In this session we will look at the following: * Managing staff in the COVID-19 workplace * Managing our own workload * Communicating with customers, co-workers and staff w ...

  • Dealing with the Impact of COVID-19 at Work - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL Is your organization prepared to meet the changing needs and the impact after Covid-19? If you share concerns about the future of our industry, join us for an interactive session to discuss how to deal with the Impact of COVID-19 in the Workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. In this session we will look at the following: - Managing staff in the COVID-19 workplace - Managing our own workload - Communicating wi ...

  • Dealing with the Impact of COVID-19 at Work - Webinar
    Is your organization prepared to meet changing needs and the impact after COVID-19? If you have concerns about the future of our industry, join us for an interactive session to discuss how to deal with the impact of COVID-19 in the workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work. In this session we will look at the following: * Managing staff in the COVID-19 workplace * Managing our own workload * Communicating with customers, co-workers and staff w ...

  • Ethics at Work Webinar - August
    WEBINAR | BUILDING | ETHICAL Brokers are trusted by their employers, insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. Every day we are bombarded by stories of corporate scandals and ethical dilemmas in organizations. Once seen as a "nice to know," ethics training is now a "must." A commitment to conducting business lawfully and ethically is fundamental to an organization’s existence and its success. In this one-hour seminar, you’l ...

  • Trade Credit Insurance - Webinar (EST)
    Did you know that 1 in every 10 invoices go unpaid? In this uncertain economy trade credit insurance is becoming a vital coverage option for many organizations both small and large. Join us for an engaging seminar to learn: -The basics of Trade Credit -What the coverage entails -Underwriting requirements -Claims examples -Selling tips! Recommended for all Insurance Industry Professionals Seminar Leader Melanie Needham,FCIP, CRM CE hours : 1 RIBO - Technical (Pending) PLEASE NOTE: - Prices below ...

  • Assessing Commercial Risks -Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the client’s anger and frustrati ...

  • At the Forefront: From the Great Fire of London to COVID 19 - Webinar (EST)
    From the Great Fire of London to COVID 19: What is next for the global reinsurance market? The global reinsurance market has in many ways fundamentally remained the same since it’s formative days in Lloyds of London over three hundred years ago. But the rise of big data and growing interest in catastrophic risk as an investment class by pension funds threatens it with disruption. In this talk, Matt Wolfe, President of Aon Reinsurance Solutions Canada will take you through a short history of rein ...

  • Fundamentals Series: 105 In Good Company with Commercial Automobile - Webinar (EST)
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Commercial Lines: Specialty Coverages - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL Are you confident about discussing business interruption, crime, surety and equipment breakdown? Specialty Coverages, is a full day interactive seminar that will provide a comprehensive review of coverages under business interruption, crime, equipment breakdown policies and surety bonds. In this interactive session, you will also: review how values are determined review the exclusions and, review underwriting considerations Not all customers have the same needs a ...

  • Everything DiSC Mangement Training - Webinar (EST)
    Everything DiSC® Management Everything DiSC® Management is online classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience. Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively. EVERYTHING DiSC MANAGEMENT FOCUSES ON: •Your DiSC Management Style •Directing and Delegating •Improving Employee Motivation •Employ ...

  • IIO Uncorked: Virtual wine tasting - Webinar (EST)
    IIO— It’s been a while! This September, we’re hosting a different kind of social and networking event: a virtual wine tasting! Prior to the event, you’ll be shipped 3 bottles of specially selected wine from local wineries right here in Niagara, Ontario. On the event day, we’ll open the bottles together via webinar. A Wine Expert will discuss the tasting notes, recommended stemware, wine origin and production in Niagara region, suggested food pairings, and how to make delicious cocktails with the ...

  • Understanding and Selling Accident Benefits - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong ...

  • From problematic to productive: Managing different personalities - Webinar (EST)
    We all know that different personalities can be a difficult part of any manager's job. Join us for this entertaining and interactive session where you will learn how to:  Adopt the necessary mindset to change them from problematic to productive  Master how to explain the problem calmly in a short feedback session  Confidently get a commitment to change, and follow up  Mentor others to replicate the process  Help develop the situational awareness required to spot trouble earlier Seminar Leader : ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? *** Please Note - this course has been changed to an on line format*** This intensive course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Participants will benefit from these learnings: -Introduction to insurance business, the law and insurance, insurance contracts, insurance intermediaries -The insurance compa ...

  • Fundamental Series: 104 - Down to Business with Commercial Property - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial ...

  • Fundamentals Series: 108 Condominium Conundrums - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella - Webinar (EST)
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Certificates of Insurance - Webinar
    In this seminar we will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations and suggestions for contro ...

  • Certificates of Insurance - Webinar
    In this seminar we will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations and suggestions for contro ...

  • Certificates of Insurance - Webinar
    In this seminar we will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations and suggestions for contro ...

  • Certificates of Insurance - Webinar
    In this seminar we will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations and suggestions for contro ...

  • The New Performance Appraisal - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT The Insurance Industry is currently witnessing a striking change in the practices of performance management.  The traditional annual performance appraisal process that has been deeply ingrained in organizations for decades is giving way to more frequent conversations between managers and staff members.  Ratings are being abandoned and replaced with dialogues about performance; rather than a review of the past, the most progressive organizations are switching to d ...

  • Coaching for Performance - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Fundamentals of Employment Law for Team leads, Supervisors & Managers - Webinar (EST)
    At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is designed to provide you a practical understanding of employment law. Th ...

  • Time Management - Webinar (MDT)
    WEBINAR | BUILDING | TECHNICAL Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training, we learn how to be more organized; we learn how to prioritize our work in order ...

  • Time Management for the Insurance Professional - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training, we learn how to be more organized; we learn how to prioritize our work in order ...

  • Time Management-WEBINAR
    Time Management Webinar By: Stephen P. Franklin Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training, you will learn: * How to be more organized; we learn how to pri ...

  • Time Management - Webinar
    Maximize results! Enhance productivity and performance! Improve workflow and reduce stress! Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training we learn how to be more organized, to prioritize our work in order to get more of the important things done, to m ...

  • Time Management Webinar
    Time Management with Stephen P. Franklin Date: Wednesday September 16, 2020 Time: 10:00 a.m. - 12:00 p.m. MST Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training, w ...

  • Time Management Maximizing Outlook - Webinar
    Maximize results! Enhance productivity and performance! Improve workflow and reduce stress! Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training we learn how to be more organized, to prioritize our work in order to get more of the important things done, to m ...

  • Time Management Maximizing Outlook - Webinar
    Maximize results! Enhance productivity and performance! Improve workflow and reduce stress! Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training we learn how to be more organized, to prioritize our work in order to get more of the important things done, to m ...

  • Time Management
    WEBINAR | BUILDING | TECHNICAL Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress Time Management is a method of applying more efficient practices in regards to how we manage our work, particularly through the most effective use of our time. This is accomplished through skills and techniques applied in combination with the appropriate tools. Through Time Management training, we learn how to be more organized; we learn how to prioritize our work in order ...

  • Appraisal – What is it Worth? - Webinar (PDT)
    WEBINAR | BUILDING | TECHNICAL Don't let an argument over the value of a toaster cost you $50,000.00. More insurers and policyholders are turning to Appraisal / Mediation to establish the value of damaged property following a loss. This session will address how the Alternative Dispute Resolution process of Appraisal is used to determine the value of the claim. We will discuss decreasing overall claims costs, dealing with public adjusters, and methods to shorten the life of a claim through the Ap ...

  • Insurance Essentials 101 - Webinar (MDT)
    WEBINAR | BUILDING | TECHNICAL If you are new to insurance and have limited knowledge of the Property and Casualty (P&C) insurance industry, this webinar is for you. Its purpose is to provide you an overview of the developments and functions of P&C insurance, introduce basic concepts and key roles in the process. It will be of benefit to administrative and support staff, accounts personnel, Human Resources and Information Technology employees, and any newcomers to the industry who would ...

  • Industry Trends Revisited - Webinar (EST)
    For the last several years, respected P&C consultant Phil Cook has delivered an annual "Industry Trends and Predictions" presentation. Each year he has looked back at significant events that have impacted our industry, and how they continue to create new trends that need to be incorporated in our business planning process, either immediately or over time. Given the unprecedented impact COVID-19 has had on society, the economy, politics, the regulatory environment, legal exposures, and policy ...

  • Insurance Essentials 101 - Webinar (MDT)
    WEBINAR | BUILDING | TECHNICAL If you are new to insurance and have limited knowledge of the Property and Casualty (P&C) insurance industry, this webinar is for you. Its purpose is to provide you an overview of the developments and functions of P&C insurance, introduce basic concepts and key roles in the process. It will be of benefit to administrative and support staff, accounts personnel, Human Resources and Information Technology employees, and any newcomers to the industry who would ...

  • Cyber Coverage Sales: Winning Approaches to Get Results - webinar (EST)
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day CIP Society seminar is for you! Presented by Serge Solski, cyber risks expert within the in ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Alberta General Level 1 Review Session - Webinar (MDT)
    September 22 at 6pm - This webinar is available to those who have purchased our Licensing Material. You can purchase them prior to this webinar and be eligible to register for this session. We highly recommend that you have studied the material before attending this session to take the full benefits of this review session. Review of key areas, common trouble zones and Q & A on: Auto Property General Industry Knowledge Commercial No membership required. Presenter : Stacey Dubois, CIP Format: ...

  • General Level 1 Review Session - Webinar (MDT)
    September 22 at 6pm - This webinar is available to those who have purchased our Licensing Material. You can purchase them prior to this webinar and be eligible to register for this session. We highly recommend that you have studied the material before attending this session to take the full benefits of this review session. Review of key areas, common trouble zones and Q & A on: Auto Property General Industry Knowledge Commercial No membership required. Presenter : Stacey Dubois, CIP Format: ...

  • The new case for parametric insurance - Webinar (EST)
    Parametric insurance is different from indemnity-based insurance products because they are triggered by a pre-defined event (e.g. rainfall exceedance or deficit, earthquake intensity, etc.) and payout is automatic, regardless of damage. In this session, you will learn what makes parametric insurance an attractive option for both insurers and clients and possible future applications. You’ll also explore thought-provoking issues such as regulation and long-term effects of this offering on the mark ...

  • Persuasive Negotiation - Webinar (EST)
    Negotiation is part of every day life, both personally and professionally. It affects your work, your career, and your effectiveness in helping clients and co-workers discover optimal solutions for their problems. Contrary to what pop culture tells us, the best negotiators aren’t hard-nosed bullies; they’re outstanding relationship-builders. Skilful negotiators leverage collaboration, empathy, and flexibility to create new possibilities for agreement. They understand the principle of give and ta ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 9 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Margaret McNeil, FCIP. Here ...

  • Commercial Liability 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, you ...

  • Managing Stress - Webinar (EST)
    Stress is prevelant in everyone's life and cannot be avoided, however we can apply tools to help us deal with stress. We will discover the warning signs and symptoms of stress and how we can try to prevent critical issues. We will discuss why a specific situation has become a stressful situation and learn how to work through the situation and pull out the positives opposed to the negatives. Recommended Attendees - All Industry Professionals Seminar Leader : Melanie Needham, FCIP, CRM President, ...

  • Productive Conflict Management- Webinar (EST)
    WEBINAR | BUILDING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, this session will help learners curb destructive behaviors so that co ...

  • Virtual Fireside Chat
    ENHANCING | VIRTUAL | MANAGEMENT Wednesday September 30, 2020 Your chapter has lined up an amazing group of industry professionals for a panel discussion on hot topics. Topics for discussion will include: M & A EDI Soft / Hard Markets Regulatory Changes Anticipated InsurTechs What keeps you up at Night? Do you have a question you wish the panel to discuss? Please submit your questions to: HamiltonNiagaramail@insuranceinstitute.ca Whether you are an organizational leader or an upcoming insura ...

  • Manufacturers & Wholesalers - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL This class of business is extremely interesting with specialized coverage created for the needs of manufacturing or wholesaling companies. Whether you manufacture goods, process food or wholesale products like electrical supplies, fruit and vegetables or clothing this webinar is for you. This two hour webinar covers property insurance, general liability insurance (including completed product and operations liability), inherent defect insurance and equipment breakdo ...

  • Commercial Broker Jump Start - On-Line (EST)
    Give your new Commercial brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed or transitioning brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover: • a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports • negotiation, • time management, ...

  • Cannabis: Insurance & Risk Management Implications - Webinar
    As of October 17, 2018, recreational Cannabis possession and consumption was legalized in Canada, immediately affecting all aspects of property and casualty insurance. One year later the federal government introduced regulations in regards to cannabis edibles, extracts, and topicals, or Cannabis 2.0. In this update, we will review the industry’s readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization ha ...

  • Cannabis: Insurance & Risk Management Implications - Webinar
    As of October 17, 2018, Cannabis possession and consumption was legal in Canada, immediately impacting all aspects of property and casualty insurance. In this update, we will review our readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization has and will affect. Are you keeping up-to-date on all the ways our industry is being impacted? How will it affect your work as an insurance professional? Your Insu ...

  • Cannabis: Insurance & Risk Management Implications - Webinar
    As of October 17, 2018, Cannabis possession and consumption was legal in Canada, immediately impacting all aspects of property and casualty insurance. In this update, we will review our readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization has and will affect. Are you keeping up-to-date on all the ways our industry is being impacted? How will it affect your work as an insurance professional? Your Insu ...

  • Cannabis: Insurance & Risk Management Implications - Webinar
    As of October 17, 2018, Cannabis possession and consumption was legal in Canada, immediately impacting all aspects of property and casualty insurance. In this update, we will review our readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization has and will affect. Are you keeping up-to-date on all the ways our industry is being impacted? How will it affect your work as an insurance professional? Your Insu ...

  • Cheers! Virtual Beer/cider tasting with IIO - Webinar (EST)
    Cheers—it’s a way we express good health and merriment to those in our company, usually over an alcoholic drink. Whether it’s a fresh-hopped IPA at trivia, a clean pilsner at convocation or a crisp cider at the golf tournament, IIO has a long history of cheers. This fall, let’s keep the networking and fellowship alive at our first-ever Cheers! Virtual beer/cider tasting. Together, we will be guided through a tasting featuring fresh, Ontario craft beers and a cider, with 6 beers & 1 cider shi ...

  • Virtual Teaching & Presentation Techniques (4-day program) - Webinar (EST)
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    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

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    Do you need some talking points to explain to your clients why they need a Garage Liability policy?  Are you unclear about where an Auto/Property and General Liability policy ends and a Garage Liability policy begins? This webinar is designed to give a quick refresher on Commercial Auto as well as how a Garage Liability interacts with other policies and how best to discuss it with your prospect or client. This multi-pronged policy is often considered confusing in terms of why it's needed and wha ...

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    We cannot lead others until we can effectively lead ourselves. In this module, you will understand how leadership effectiveness is directly related to leadership capacity. You will learn the difference between emotional intelligence and intellectual intelligence and how these impact our ability to lead. As part of this module, you will also undergo a DISC assessment to determine your behavioural style, this tool will help you understand how to identify the behavioural styles of your teams/ colle ...

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    A hardening insurance market, a global health crisis and an economic downturn: the challenges are real. But Andrew Steen, President of Berkley Canada thinks there’s more than meets the eye. In his talk, Andrew will share his optimism for the future and why the opportunity to create better outcomes for insurance customers, financial stakeholders, and future leaders has never been greater. Andrew will also share his unique perspective on leadership: why it matters, opportunities to cultivate it in ...

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    WEBINAR | ENHANCING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how to’s of business interruption. Using case studies learners will get hands on practice determining coverage lev ...

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  • Introduction to Commercial Lines Risk Assessment - Webinar
    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the first module in the Getting Started in Commercial Lines four-part series. The ability to identify exposures to financial loss faced by business owners is an essential skill for insurance professionals involved in the commercial lines side of the busine ...

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  • Introduction to Commercial Lines Risk Assessment - Webinar
    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the first module in the Getting Started in Commercial Lines four-part series. The ability to identify exposures to financial loss faced by business owners is an essential skill for insurance professionals involved in the commercial lines side of the busine ...

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    Polly is radically changing the way market research is conducted. She studies what large, representative samples of populations are saying on social media and turns what she learns into actionable insights. When she’s wrong, she learns from it. And she does all of this in seconds. Polly is not your average researcher. "She" is an artificial intelligence tool developed by homegrown Canadian company Advanced Symbiotics Inc. (ASI). Polly is so spot-on in her analysis, she was selected as the offici ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the second module in the Getting Started in Commercial Lines four-part series. Many building particulars are needed when writing and/or renewing commercial property policies. Gathering this information requires a basic knowledge of commercial building cons ...

  • Introduction to Commercial Building Construction & Property Protection Systems - Webinar
    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the second module in the Getting Started in Commercial Lines four-part series. Many building particulars are needed when writing and/or renewing commercial property policies. Gathering this information requires a basic knowledge of commercial building cons ...

  • Introduction to Commercial Building Construction & Property Protection Systems - Webinar
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    This webinar is for anyone who wants a better understanding of the auto industry as a whole. We cover the basics of the industry from how premiums are dervived, issues in the auto industry, trends like ride sharing and automated vehicles and an in depth review of every province and their auto coverage. Seminar Leader: Melanie Needham, FCIP, CRM President, MRD Training & Consulting Inc. Please register no later than December 3 2 CE Credits available for: RIBO Alberta #54165 Saskatchewan Manit ...

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  • The Auto Industry - Webinar
    This webinar is for anyone who wants a better understanding of the auto industry as a whole. We cover the basics of the industry from how premiums are dervived, issues in the auto industry, trends like ride sharing and automated vehicles and an in depth review of every province and their auto coverage. Seminar Leader: Melanie Needham, FCIP, CRM President, MRD Training & Consulting Inc. Please register no later than December 3 2 CE Credits available for: RIBO Alberta #54165 Saskatchewan Manit ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Ottawa Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense eight day program, Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the third module in the Getting Started in Commercial Lines four-part series. Join this session to building knowledge of the coverages and common exclusions under the most commonly used commercial property wording, the C ommercial B uilding, E quipment and ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the third module in the Getting Started in Commercial Lines four-part series. Join this session to building knowledge of the coverages and common exclusions under the most commonly used commercial property wording, the C ommercial B uilding, E quipment and ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the third module in the Getting Started in Commercial Lines four-part series. Join this session to building knowledge of the coverages and common exclusions under the most commonly used commercial property wording, the C ommercial B uilding, E quipment and ...

  • Introduction to Commercial Property Wordings - Webinar
    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the third module in the Getting Started in Commercial Lines four-part series. Join this session to building knowledge of the coverages and common exclusions under the most commonly used commercial property wording, the C ommercial B uilding, E quipment and ...

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    Train the Trainer Skills for the professional is addressed to supervisory and management positions in the insurance industry. We will cover all aspects of facilitation, including but not limited to facilitator awareness, creating a plan for facilitation, creating a productive and positive environment and dealing with difficult participants. This great webinar is for all professionals in a mentoring position. Not to be missed! Two Part Session: 1:30 - 4:30 p.m. NST Part 1 - January 28, 2021 Part ...

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    WEBINAR | BUILDING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how tos of business interruption. Business interruption insurance is a vital component of any business continuity p ...

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  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the final module in the Getting Started in Commercial Lines four-part series. All businesses are exposed to the risk of a claim for third party injury. Loss control measures together with liability insurance can help reduce the financial consequences of a ...

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    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the final module in the Getting Started in Commercial Lines four-part series. All businesses are exposed to the risk of a claim for third party injury. Loss control measures together with liability insurance can help reduce the financial consequences of a ...

  • Introduction to Commercial Liability - Webinar
    Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar, the final module in the Getting Started in Commercial Lines four-part series. All businesses are exposed to the risk of a claim for third party injury. Loss control measures together with liability insurance can help reduce the financial consequences of a ...

  • Commercial Broker Jump Start - On-Line (EST)
    Give your new Commercial brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed or transitioning brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover: • a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports • negotiation, • time management, ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Three Day Commercial Lines Automobile School (EST)
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this three-day workshop, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • New Producer Boot Camp - Webinar - EST
    Maximizing producer effectiveness is a win/win proposition for the producer and the brokerage. If you are a producer, this program will provide you with the knowledge and tools to build a resilient book of business and generate superior revenue. The program starts with the highly regarded Everything DiSC® Sales, a program to help your sales team learn to communicate better and improve their sales relationships. Everything DiSC® Sales is classroom training that uses online pre-work, engaging faci ...

  • Cannabis: Insurance & Risk Management Implications - Webinar (EST)
    SPECIAL PRESENTATION - Cannabis Update - 2 Years Later As of July 1, 2018, Cannabis possession and consumption was legal in Canada—immediately impacting all aspects of property and casualty insurance. In this update, we will review the our readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization has and will affect. Are you keeping up-to-date on all the ways our industry is being impacted? How it affects ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Ottawa Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense eight day Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Partici ...

  • Water Water Water - Webinar (EST)
    This interactive session teaches you almost everything you need to know about water! We will learn basic terminology around water, floods and coverage. O nce we know the basics we will delve into the policy wording of a homeowners policy, Sewer Back-Up and Overland Water and Flood. Once we are done you will be so comfortable with the peril of water and be able to confidently explain why each coverage is required, what is covered and excluded and how to ensure your client understands the exposure ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Broker Jump Start - Virtual Course (EST)
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Effective People Management - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the sty ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Finance for the non-financial professional - webinar (EST)
    This 3-hr session is addressed to all positions in the insurance industry. Webinar leader Melanie Needham will cover the basics of reading and understanding financial statements, including, but not limited to, the main four financials: - Income Statement - Balance Sheet - Cash Flow Statement - Statement of Changes in Shareholder Equity These items will be covered and explained in the context of insurance and how they’re used in underwriting the risk. This webinar will include review of worksheet ...

  • Insuring Seasonal & Secondary Homes - Webinar (EST)
    Many policyholders have been captivated by the lure of owning a cottage for seasonal use or as a secondary residence. These homes range from a shack in the woods to large modern dwellings. As an insurance professional your challenge is to identify the risks associated with the various types of properties and to find the right insurance solution. Join us for this half day interactive seminar to increase your Seasonal and Secondary Home expertise. Objectives Identify the exposures to property and ...

  • Fundamentals Series: 108 Condominium Conundrums - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...