Dealing with Workplace Negativity - Webinar (NL)

Webinar

Insurance Institute NL, NL [Carte]
Date and Time: octobre 14, 2021 1:30 - 4 p.m. NL

Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas; these are all forms of negativity and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with the co-worker’s sense of job satisfaction.Negativity breeds negativity.

Left unchecked it spreads to others until it has become a part of the culture; a poisoned workplace. This can prompt the loss of valuable employees, while those who remain have their 'state of motivation' adversely affected. The distraction, disruption and drama created by negative individuals will compromise a team’s ability to accomplish objectives and complete projects on time. Add to that, negativity can have an impact on the mental health of staff.

In this seminar, Stephen Franklin will help you to:
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Examine the sources of negativity and what managers and supervisors can do to avoid de-motivating staff
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Look at how to confront negativity directly, both at the group level and with individuals
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Learn techniques to help negative individuals become more positive
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ook at steps to creating and maintaining a positive workplace

After the webinar is over, your will know:
     > Negativity; definition and impact. Gain an understanding of why negativity is so disruptive in the workplace
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The source of negativity - the most common reasons why people are negative
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The most common mistakes companies, managers and supervisors make that can contribute to the problem
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Dealing with negativity as a Supervisor, creating awareness and getting accountability for the change from negative to positive
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Techniques for dealing with negative co-workers
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Strategies for creating a positive workplace
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Application exercise - creating a strategy to deal with negativity

The best way to combat workplace negativity is to keep it from occurring in the first place!

FACILITATOR:
Stephen Franklin
Stephen P. Franklin Training

Mr. Franklin has over 27 years experience and he goes that extra mile to ensure that each participant has the resources they need to succeed. He is also known to includes extensive personal coaching; helping clients develop personal motivation for professional skills development, facilitating them through the necessary behaviour changes. His training approach includes a strong focus on the practical rather than theoretical.

GROUP RATE:
$55 per person for groups of four or more from the same employer. If you want to register a group, please contact Leona Fleming at lfleming@insuranceinstitute.ca

IMPORTANT NOTE:
Webinar registrations are per person. When registering, you confirm that only the person(s) named in the order will participate.

WEBINAR CANCELLATION POLICY:
No cancellations, substitutions are welcome.

Prix

Le prix de ce séminaire varie en fonction de votre adhésion. Les prix n'incluent pas les taxes

Description des frais Montant
Non-Member (after May 31) $65.00
Member (after May 31) $60.00