What Enhanced Care Means for Personal & Commercial Auto Insurance Webinar (PDT)

Member Bonus Webinar

Insurance Institute of BC, BC [Carte]
Date and Time: juillet 20, 2021 1:00pm - 2:30pm PDT


On May 1, 2021, Enhanced Care came into effect for all British Columbians. This session will provide an overview of the new Enhanced Care coverages from both a personal and commercial lines perspective. Why has the B.C. government and ICBC made these changes? Understand the required regulatory changes to support Enhanced Care. What has changed for British Columbians who are injured in a crash? Finally, a glimpse into the future and what to expect for auto insurance  

• Provide an overview of ICBC's Enhanced Care (impact on personal and commercial lines)
• Understand the role of ICBC as a provincial insurer and its regulatory requirements
• What to expect with ICBC's claim process - more focus on care and recovery
• Looking ahead – the potential future of auto insurance

Kelly Aimers, FCIA, ACAS, is the Chief Actuary at ICBC, also responsible for regulatory affairs and ICBC's underwriting department. Kelly has spent the past 15 years in various actuarial management roles at ICBC and prior to that spent 10 years in the actuarial consulting industry gaining experience in the pension and health sectors. In her current role, Kelly is responsible for the development and implementation of ICBC's rates for all mandatory (Basic) and Optional products. Kelly shares her expertise across several business areas including pricing, reinsurance, reserving, forecasting, capital management, expert testimony, and rate design.

Alden Li, CPA, CMA, is the Director of Business Transformation - Insurance. He has been with ICBC for 21 years and spent the first five years working in the Information Technology division before moving to the Insurance division. He has gained valuable experience working in a number of business areas within Insurance, including sales analysis, broker governance, strategy development, and operational excellence. For the past two years Alden has worked on the Enhanced Care project team, helping ICBC design and implement a more affordable, sustainable, and caring auto insurance model for British Columbians.

Paul Setticasi, BA, is the Director of Recovery Services in the Claims division. Paul has been with ICBC for 20 years, and has held numerous leadership roles in Injury and Recovery Services. In his current role, Paul is responsible for the groups that support customers in their recovery under the new Enhanced Care model. Additionally, he liaises with medical, treatment, and advocacy groups to ensure ICBC is working closely with all members of our customer's care teams.

Brandon Wong, BA, CIP, is the Manager of Underwriting at ICBC and oversees the Personal and Commercial Underwriting departments. Brandon has been with ICBC for five years and was the business lead during the launch of ICBC's driver-based rating model change in 2019. His current responsibilities include management of special coverages, and fleet and garage portfolios. Prior to joining ICBC, Brandon held various roles in the B.C. private insurance market.

Webinar Log-in: Please ensure the email address in your profile is current.  Connection testing and login details will be emailed prior to the webinar.  Please check the email to test your connection to the webinar platform.

Number of Continuing Education Credits: 1.5 Technical CE credit
Please be aware that tardy log-in or early log-out to/from the webinar will preclude IIBC from issuing a CE certificate for this education session.
* If you require CE credits for licensing renewal requirements in provinces other than BC, please check with you provincial licensing regulator for validity.

Registration Deadline: Monday, July 19, 2021

Fees:  This webinar is complimentary for current Insurance Institute members .  +$85 Insurance Institute membership for new members or membership renewals.

Cancellation Policy:   IIBC reserves the right to cancel the webinar due to unforeseen circumstances.

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It is highly recommended that you
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Winnie Hon, CIP, Seminars & Events Specialist
Insurance Institute of BC
T: 604.681.5491 x21 

New members: IIBC Membership Fee of $85 (expiring May 31, 2022) is applicable.  For assistance to renew or process a new membership, please contact iibcmail@insuranceinstitute.ca or 604 681 5491.