BC General Insurance Licensing Education
Broker and Independent Adjuster Level 1 Licensing
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Your trusted source of insurance education
Our licensing program provides the education required by the Insurance Council of BC to obtain either a Level 1 Salesperson Licence to sell Autoplan and Homeowner policies or a Level 1 Independent Adjuster Licence to process claims. The course material includes the Insurance Institute’s General Insurance Essentials (GIE) textbooks, but with a single exam for licensing purposes.
Level 1 Licensing Examinations | Virtually Proctored Online Exams
The Insurance Institute of BC is now offering level 1 licensing examinations in an online format with virtual proctors. We look forward to returning to our normal licensing exam operations as soon as it is safe to do so. Unfortunately, we cannot offer any alternate exam arrangements at this time.
Visit our Virtually Proctored Online Exam Information page for complete details on how this service works, as well as the technical requirements needed.
Virtual proctoring involves the installation of software on a candidate’s laptop/computer and use of a webcam, among other requirements. The virtual proctor closely monitors candidate activity during the exam.
Online licensing exams are subject to an additional fee, per candidate, per attempt. The current fee to take the licensing exam online with a virtual proctor is $50 +GST. Please note that fees are subject to change.
Technical requirements:
Laptop or personal computer (no mobile devices or tablets)
› Microphone and camera (headset mics are not permitted)
› Stable high-speed internet connection
› Chrome or Firefox browser
› Flash (or enable in Chrome browser)
› Ability to download and install software on the computer
Please test the system requirements to assess if your computer meets the specifications prior to arranging for an exam.
Exam availability:
Online exam availability is limited, and time-slots are reserved on a first-come, first-served basis.
If you are unsuccessful with your exam and need to rewrite, it may take longer than usual to secure a time-slot for a reattempt.
| Month |
Exam Dates |
Registration CurrentlyOpen |
| November |
2 - 20 |
Opens Oct. 26 |
| December |
7 - 11 |
No |
| January |
11 - 28 |
No |
| February |
8 - 26 |
No |
Scheduling an Exam:
At this time, exams can only be scheduled for the current administration period. If you wish to register for a future session, submit your request during the month of your preferred exam session. When a session is open it will be noted as "Yes" in the table above.
NOTE: Do not submit requests for specific dates/times, as the schedule of availability is only accessible by registered candidates. Follow the instructions below to register for a virtually proctored online licensing exam.
To register for an online licensing exam, please follow these steps:
1. If your computer meets the technical requirements (see above section) and passes the system tests, submit your completed BC Level 1 Licensing Examination Confirmation and Consent Form to iibcmail@insuranceinstitute.ca.
2. Contact Donna Salahor to process payment of the proctor fee to complete exam session registration.
3. Refer to our Resources for online OTL and Level 1 Agent/Broker licensing exam candidates on the virtually proctored exam webpage for policies, FAQs, and troubleshooting guide.
For any questions, please contact Donna Salahor at 778-328-3456.
How do we help you get ready for licensing?
Watch our short video to find out.
Careers in Insurance:
Whether you're looking to get started with a career in insurance, or already working in the industry - you're in the right place!
The industry has a wonderful and inclusive story to tell, and offers variety, flexibility, above-average advancement, and a real sense of community.The Insurance Institute of BC is here to help you along the way.
Your education, interests, and experience may add up to a great career in insurance!
Take the Career Connections Quiz to find out how.
Education Pathways
Broker/Agent Level 1
Broker/Agent Level 2
Broker/Agent Level 3
Independent Adjuster Level 1
Independent Adjuster Level 2
Independent Adjuster Level 3
Exam Information:
Licensing exams are based on the 2018 edition of the General Insurance Essentials C81 & C82 textbooks.
The level 1 licensing exam is a closed-book test and is two hours in duration. 70% is the minimum grade required to pass the exam. The exam consists of 100 multiple choice questions comprised of the following categories and sub-categories:
Industry Knowledge 39% of exam
• Career Proficiencies
• Ethics and Professionalism
• Insurance and Risk Concepts
• Insurance Contract
• Risk Management
Automobile Insurance 26% of exam
• Policy coverages, conditions, and exclusions
• Automobile Insurance Application
• Insurance and Risk Concepts
• Ratemaking
Habitational Insurance 25% of exam
• Endorsements
• Fire Statutory Conditions
• Insurance and Risk Concepts
• Liability
• Policy Coverage
Commercial Property and Liability Insurance 4% of exam
• Commercial Liability
• Commercial Property
Claims 6% of exam
• Claims
Currently we are using the 2018 edition of the textbooks, on December 1, 2020, as new edition will be available. We are offering exams for the 2018 edition until June 2021.