IIBC Symposium: April 20, 2023

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IIBC Symposium returns in-person on April 20, 2023 at the Hilton Vancouver Metrotown in Burnaby, BC. This full-day event features insightful education sessions, influential speakers, keynote presentations and an interactive mock trial. Engage in Q&A segments, network with industry professionals, and stay connected in the p&c community.


New members or group registrations - please contact Winnie at whon@insuranceinstitute.ca

Seminars | Mock Trial | Keynote | CE Credits | Fees | Accommodation | Agenda | Sponsors | Questions



Session A | 8:45 - 10:00 am | 1 CE Credit
Supply Chain Chaos: Inflation Impact on Claims

Bryan Meier

Bryan Meier, BBA, CIP, CRM
Executive General Adjuster, Claimspro

The insurance industry is built on predictability The last 3 years have been anything but. As an industry, we are not immune to world events. In fact, there are more risks than one can predict and plan for, especially when a claim occurs during unforeseen global conditions. What are some real-world impacts on everyday insurance claims when compounded by supply chain issues, a global inflation, severe weather events, COVID lockdowns in China and the war in Ukraine?


Session B - Option 1 (concurrent) | 10:15 - 11:30 am | 1 CE Credit
Playing nice: Interplay between Government & Insurers During Natural Catastrophes

Aaron Lukoni

Aaron Lukoni, MA (Leadership), MPA, FCIP, CRM, CAIB
Senior Risk Management Consultant, Province of BC

Climate related catastrophic losses are becoming more of a normality. It’s important that all parties involved with servicing their clients understand the areas of collaboration between insurers and the assistance available from the Provincial and Federal governments. Learn about the provincial and federal responses to natural catastrophes, including when a State of Emergency is declared. Broaden your understanding of the Emergency Management Act, insurer response, provincial funding and accessibility, and where each party resides in the face of these events.


Session B - Option 2 (concurrent) | 10:15 - 11:30 am | 1 CE Credit
Travel Insurance Risks: Global Travel in a Post-COVID World

Andre Rahal

Andre Rahal,
Senior Business Development Manager - Western Canada, AIG Insurance Company of Canada

Travel insurance is evolving drastically in today’s global economy with more businesses sending employees overseas. Demands from the marketplace are numerous and can be difficult to cover. The employer has a duty of care to the employee and it’s imperative to provide comprehensive coverage such as medical, war risk, terror attacks security evacuation, kidnap and ransom, and more recently, severe infectious disease.


Session C - Option 1 (concurrent) | 1:15 - 2:30 pm | 1 CE Credit
Impact of Electric Vehicles on Fire Insurance and the Environment

Martin Maylor

Martin Maylor, CATI, CFEI, CVFI, CFII
President & CEO, IGNISOC

Governments today are promoting electric vehicles citing the need to urgently address climate change. How is this risk measured? Do we measure the risk based on individual vehicle emissions or what it costs the environment to build one? What risks do these vehicles pose to the environment and public safety during a vehicle fire? What risks face insurers at end of life, recycling and who assumes the responsibility? What are the transferring risks to insurers upon completion of a claim settlement. This presentation aims to open dialogue as it relates to the liability, environmental risk, and impact that electric vehicles present for insurers and local municipal governments.


Session C - Option 2 (concurrent) | 1:15 - 2:30 pm | 1 CE Credit
Employment Practice Liability: Legal Implications of Vaccine Mandates & WFH Policies in BC

Thelma Zindoga

Thelma Zindoga,
Associate, Blake, Cassels & Graydon LLP

The pandemic introduced new vaccine mandates and work-from-home policies in the workplace. As a result, sophisticated and increasingly complex issues have risen in employment litigation and workplace investigations due to the implementation of new workplace mandates and policies. Discuss recent legal trends and practical issues in employment practice liability. Gain insight on responding to claims related to these new mandates and policies.


Session D | 2:45 - 4:15 pm | 1.5 CE Credit
Mock Trial: Residential Fire with Marijuana Grow-op - Coverage Denied?

Michael Libby

Michael Libby
Dolden Wallace Folick LLP

Ouran Li

Ouran Li
Dolden Wallace Folick LLP

Anand Soma

Anand Soma
Dolden Wallace Folick LLP

Fog and fire! A residential home is completely destroyed by fire and upon investigation, a marijuana grow-op is uncovered. Someone has to pay but who will it be - the owner, insurer, or broker? Observe a mock trial conducted by lawyers from Dolden Wallace Folick LLP, Canada's specialty insurance law firm, where YOU will be the jury and determine the trial outcome. We will explore several points of attack by the insured to obtain compensation and the defences to meet each of them. Insurance concepts include interpretation of exclusion clauses, insured's rights under the Insurance Act, and the duties and obligations of brokers. Don't miss out on this educational and entertaining in-court scenario!



Insights on Canadian Insurance Demographic Trends

Brad Neal

Brad Neal, BA, ACIP, CRM
Vice President, Business Development and Strategic Partnerships, Insurance Institute of Canada

The insurance industry has faced big changes and challenges in recent years. Join Brad Neal, VP at the Insurance Institute of Canada, as he shares his insights on the preliminary results from our 2023 Demographic Research Report. The Report, written every 5 years by the Conference Board of Canada, provides insight into employee satisfaction and compensation, discusses where the HR community and workforce differ on key issues, and provides a comprehensive look at the insurance industry in Canada through the lens of talent.



Bad Roads Bring Good People - Live Multimedia Travel Tales with William Jans

Photography by William Jans

Join William on a fast paced journey to exotic locations for some adventure, fun, and meeting amazing people. Travels include "the most dangerous hike in the world" in China, living with Massai, the thin air of Mount Everest, a capsule hotel, crazy foods, interesting creatures in the Amazon, and all the amazing people you will meet on the way!

About William: Energetic, charismatic, intelligent and down right funny—these are just a few of the qualities that describe William Jans. In addition to being a compulsively watchable figure, he’s a widely acclaimed photographer. Over the past 20 years, William's live multimedia shows have become a Canadian phenomenon, touring major centres across the nation and drawing sell out crowds… Jans' personal wit and charisma are matched only by his photographic skill and his almost uncanny ability to set his subjects at ease - resulting in startlingly honest and unguarded portrayals of our world's people. Over 80,000 Canadians have seen his live shows... come see what the fuss is about!



CE credits for each webinar vary based on length of each session. 4.5 CE credits total for attending sessions A to D.
Sign-in and sign-out required for each session for credit letter issuance. Please be aware that intermittent absence during the presentation will preclude IIBC from issuing a CE certificate for a session.



Registration includes Mock Trial, 3 Sessions, Breakfast & Lunch Keynote, Breakfast, Lunch, Cocktail Hour and Door Prize Draws, GST. 

$380  Insurance Institute Member
$350  CIP Society Member
$330  Corporate Rate for group of 6/+ (please contact Winnie)

+$90  NewMembers (membership to May 31, 2024)

Insurance Institute membership required.
No refunds. Participant substitutions accepted up to 48 hours prior to event (substitute must be current member) and requests can be emailed to Winnie at whon@insuranceinstitute.ca. IIBC reserves the right to cancel the webinar due to unforeseen circumstances.



Reservation Link - The Hilton offers a 15% discount for attendees of IIBC Symposium. Book early for best rates. See hotel website for hotel amenities & services.

Hilton Vancouver Metrotown, 6083 McKay Avenue | Burnaby
Reservations Assistance: 604.639-3757



7:30 am Registration & Breakfast Buffet
8:00 - 8:30 am Breakfast Keynote: Demographic Trends in Insurance
8:45 - 10:00 am Session A
10:15 - 11:30 am Session B (concurrent sessions, choose 1)
11:30 pm Lunch Buffet
12:00 - 1:00 pm Lunch Keynote: William Jans Travel Show
1:15 - 2:30 pm Session C (concurrent sessions, choose 1)
2:45 - 4:15 pm Session D: Mock Trial
4:15 - 5:15 pm Cocktail Hour & Networking



Don't miss out on corporate exposure and your company presence at this event!
Few sponsorship packages remain.  Download form for full details.

Sponsorship Package Options

Mock Trial Sponsor available
Lunch Keynote Sponsor          available
Lunch Sponsor available
Breakfast Sponsor sold
Cocktail Hour Sponsor sold
Seminar Sponsor 1 sold, 1 available      
Prize Sponsor 3 sold, 1 available

Download Sponsorship Form

Thank you to our sponsors!


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Winnie Hon, CIP, Seminars & Events Specialist
Insurance Institute of BC
E: whon@insuranceinstitute.ca
T: 604.678.5747