Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • Three Day Commercial Lines Automobile School
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this three-day workshop, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide ...

  • Thriving in a Hard Market
    WEBINAR | ENHANCING | TECHNICAL In this CIP Society panel-style webinar, you’ll learn how insurance markets change course over time and get an overview of the factors that lead to a hard insurance market (causes, signs and symptoms). You’ll also learn strategies for coping with increased pricing, policyholder emotion, marketing strategies and tactics for communication to keep customers in the know. The session will also take a look at current issues in commercial and personal lines that are impa ...

  • C16 Instructor-guided study session
    Could you use some additional direction on how to prepare for your C16 final exam? Don’t miss this C16 instructor-guided session with seasoned instructor John McNeil, M.Ed, CIP. Drawing from his years of teaching experience, John will share his tips and insights to help guide students towards a successful result on their C16 exam. In this live, web-based study session, John will cover: How to prepare for the national exam Learning objectives and how to use them for a successful exam result Knowl ...

  • Developing the Leader Within - Module 3 - Intentional Leadership, Coaching & Leading Through Change
    We cannot lead others until we can effectively lead ourselves. In module 3 you will identify your level of emotional intelligence (strengths and limitations) and you’ll be provided with strategies to improve your level of EQ. You will: - Learn about the subconscious and conscious parts of the mind and how this affects your beliefs, behaviours, mindset and ultimately your ability to lead - Identify triggers that lead to self-limiting behaviours - Workshop strategies to deal with self-limiting bel ...

  • Industry Trends & Predictions:2020
    CLASSROOM | ENHANCING | MANAGEMENT Join us for our highly-anticipated Industry Trends & Predictions: 2020 , featuring respected p&c consultant Phil Cook. Phil will take a look back at significant events that have impacted our industry, and give us his predictions for the next year and beyond. He always delivers a fascinating and thought-provoking presentation – book now to secure your space. Special Guest Speaker Philip H. Cook, MBA, FCIP Chief Executive Officer Omega Insurance Holdings ...

  • C13 Instructor-guided study session
    Could you use some additional direction on how to prepare for your C13 final exams? Don’t miss this C13 instructor-guided session with seasoned instructor Joe Evangelista. Drawing from his years of teaching experience, Joe will share his tips and insights to help guide students towards a successful result on their C13 exam. In this live, web-based study session, Joe will do a knowledge check of key concepts and terminology covered in the textbook. This live web tutorial gives you the benefit of ...

  • C11 Instructor-guided study session
    Could you use some additional direction on how to prepare for your C11 exams?   Don’t miss this C11 instructor-guided session with seasoned instructor Annette Palalas. Drawing from her years of teaching experience, Annette will share her tips and insights to help guide students towards a successful result on their C11 exam. In this live, web-based study session, Annette will cover: How to prepare for the national exam Learning objectives and how to use them for a successful exam result Knowledge ...

  • Legalized it: Cannabis Update - Webinar
    WEBINAR | BUILDING | TECHNICAL On October 17, 2018, Canada became the first industrialized country to legalize recreational cannabis use. Now that it has been over a year since this historic development, we’ll explore how legal cannabis has left its mark on the p&c insurance industry, and what we can expect in the future. This includes a review of how the regulatory landscape has shifted across all levels of government. As part of this review, we’ll examine new and emerging cannabis exposure ...

  • Fundamentals of Employment Law for Team leads, Supervisors & Managers
    At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is designed to provide you a practical understanding of employment law. Th ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Cannabis: Insurance & Risk Management Implications
    SPECIAL PRESENTATION - Cannabis Update As of July 1, 2018, Cannabis possession and consumption was legal in Canada—immediately impacting all aspects of property and casualty insurance. In this update, we will review the our readiness for legalization and look at issues and decisions that are continuously being made regarding the many minute factors that this legalization has and will affect. Are you keeping up-to-date on all the ways our industry is being impacted? How will it affect your work a ...

  • Legalized it: Cannabis Update
    CLASSROOM | BUILDING | TECHNICAL On October 17, 2018, Canada became the first industrialized country to legalize recreational cannabis use. Now that it has been over a year since this historic development, we’ll explore how legal cannabis has left its mark on the p&c insurance industry, and what we can expect in the future. This includes a review of how the regulatory landscape has shifted across all levels of government. As part of this review, we’ll examine new and emerging cannabis exposu ...

  • Positive Conflict Management
    CLASSROOM | ENHANCING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, Melanie helps learners curb destructive behaviors so that conflict ...

  • Certificates of Insurance (webinar)
    In this seminar we will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations and suggestions for contro ...

  • Broker/Agent Licensing Prep Course - In Class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

  • Broker Jump Start
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Agent and Broker Licensing Course April 2020
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Participants will benefit from these learnings: -Introduction to insurance business, the law and insurance, insurance contracts, insurance intermediaries -The ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Breakfast - Fireside Chat
    CLASSROOM | ENHANCING | MANAGEMENT Tuesday, April 28th, 2020 Your chapter has lined up an amazing group of industry professionals for a panel discussion on hot topics. Topics for discussion will include: M & A EDI Soft / Hard Markets Regulatory Changes Anticipated InsurTechs What keeps you up at Night? Do you have a question you wish the panel to discuss? Please submit your questions to: HamiltonNiagaramail@insuranceinstitute.ca Whether you are an organizational leader or an upcoming insuran ...

  • Broker/Agent Licensing Two-Day Review Course
    Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This two-day course is designed for students who already have a basic understanding of the broker/agent licensing study material (e.g. completed the Fanshawe college diploma program or some of the CIP courses). This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Day 1: Principles & Practices Property ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Monday, June 1 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's what y ...

  • Effective People Management
    CLASSROOM | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the s ...

  • Advanced Business Interruption
    CLASSROOM | ENHANCING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how to’s of business interruption. Using case studies learners will get hands on practice determining coverage l ...

  • Construction Insurance - Projects and Operations
    We all have an understanding of the negative impact of an improperly covered loss.  Whether contractors are involved in building small or multi-million dollar projects the impact of an improperly covered loss can be truly devastating. During the session attendees will review appropriate coverages for construction risks and understand the importance of developing the proper insurance program for their construction clients. TOPICS INCLUDE: Property Coverages - including Builders’ Risk and Contract ...

  • Everything DiSC Mangement Training
    Everything DiSC® Management Everything DiSC® Management is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience. Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively. EVERYTHING DiSC MANAGEMENT FOCUSES ON: •Your DiSC Management Style •Directing and Delegating •Improving Employee Motivation •Employee Deve ...

  • Teaching & PresentationTechniques (4-day program)
    Do you need to enhance your teaching and facilitation skills? If so, this four-day certificate program is for you. (June 5, 12, 19, 26, 2020) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Section 1: Introduction to Adult Learners and Training / Planning - Understanding how adults learn ...

  • Broker/Agent Licensing Prep Course - In Class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Fire Loss Investigation - Live Burn Event - Back by Popular Demand
    CLASSROOM | BUILDING | TECHNICAL In 2016 cooking fires accounted for 1119* reported fire losses in Ontario, excluding arson, and in addition to property damage, resulted in 208 injures and 11 fatalities. Although overall the number of fire losses has dropped from 2012 to 2016 the peril of fire and resulting smoke and water losses present significant financial losses for our industry and take a tremendous toll on our policyholders. This seminar, including a live burn is specifically designed for ...

  • Cyber Liability: Exposures, Coverages and Emerging Trends
    CLASSROOM | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recen ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Ethics at Work Webinar - August
    WEBINAR | BUILDING | ETHICAL Brokers are trusted by their employers, insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. Every day we are bombarded by stories of corporate scandals and ethical dilemmas in organizations. Once seen as a "nice to know," ethics training is now a "must." A commitment to conducting business lawfully and ethically is fundamental to an organization’s existence and its success. In this one-hour seminar, you’l ...

  • Fundamental Series: 104 - Down to Business with Commercial Property
    CLASSROOM | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercia ...

  • Fundamentals Series: 108 Condominium Conundrums
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 9 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's wha ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...