Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ SPECIAL! Complimentary webinar for members:

Ethics for the Modern Broker (Member Bonus)

In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. You'll be given a brief introduction into business ethics before exploring the integral connection between ethics and insurance—in the context of the role of the broker.
Learn more

Webinar
March 27, 2019 1 p.m. EST - 2 p.m. EST


▶ Other upcoming seminars and seminars:

  • Five Behaviors of a Cohesive Team® - Two Day Seminar
    CLASSROOM | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lenc ...

  • Understanding Directors' & Officers' Liability
    Understanding the duties and responsibilites of Officers and Directors is not always clear. Today, under increased public scrutiny and in light of significant regulatory developments, corporate directors must fully grasp every aspect of their strategic, fiduciary and legal roles and brokers must ensure that they recommend appropriate coverage’s to their corporate clients. Where does responsible oversight of corporations begin? What are the recent developments in Directors' Liability? This semina ...

  • How Autonomous Vehicles Are Piloting Through The Liability Landscape
    Autonomous vehicles (AVs) are on their way, and with them will come personal and societal benefits. However, with these benefits will certainly come a host of challenges and questions to the future of liability and risk to occupants of AVs, other roadway users, as well as to the municipalities in which they travel. In this seminar, we will address autonomous vehicles from the legal and regulatory standpoint, answering the question of h ow insurers, manufacturers, autonomous technology companies, ...

  • Building Construction 101
    CLASSROOM | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully un ...

  • Closing the Sale: Effective Sales Techniques for Insurance Professionals - Webinar
    Do you have limited knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this valuable session, you will be given an overview of the "insurance sales professional" role as well as certain characteristic traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a sale from the initial contact ...

  • Leadership Skills: Success Through Teamwork- Webinar
    Leadership Skills: Success Through Teamwork - Webinar Leadership Skills: Success Through Teamwork is addressed to supervisory and management positions in the insurance industry. We will cover all aspects of leadership, including but not limited to building a positive team from the ground up, designing effective work assignments, designing effective communication within the team. Numerous worksheets, activity logs and a power point presentation for all participants. September 26th, 2019 9:30am-11 ...

  • Fundamentals Series: 104 - Down to Business with Commercial Property
    The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply intere ...

  • Cyber Liability: Exposures, Coverages and Emerging Trends
    CLASSROOM | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging ProEdge seminar, where a closer look at privacy law, how its evolvin ...

  • Life Leases (Webinar)
    Life lease housing is a relatively new yet rapidly growing form of tenure in Canada. Do you know how to insure a new life lease purchase? It is widely misunderstood by both the purchaser and the insurance industry. This webinar will give you a basic understanding of life lease terminology, process of development, ownership issues, as well as how the industry is responding with respect to coverage. Brokers: Learn what questions to ask to understand your customer’s exposure, how to explain the app ...

  • Fire Loss Investigation - Live Burn Event
    CLASSROOM | BUILDING | TECHNICAL In 2016 cooking fires accounted for 1119* reported fire losses in Ontario, excluding arson, and in addition to property damage, resulted in 208 injures and 11 fatalities. Although overall the number of fire losses has dropped from 2012 to 2016 the peril of fire and resulting smoke and water losses present significant financial losses for our industry and take a tremendous toll on our policyholders. This seminar, including a live burn is specifically designed for ...

  • Positive Conflict Management
    CLASSROOM | ENHANCING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Harness the power of workplace conflict with Everything DiSC® Productive Conflict Workplace conflict is inevitable. Rather than focus on a step-by-step process for confl ...

  • Spills, Storms & Blazes: A Practical guide to property damage litigation for insurance professionals
    When floods, fires, spills and other disasters strike, you are on the front lines. Whether you are subrogating or defending, you need to know how to select the right experts, how to gather the right evidence in the right way, and how to lay the foundation for a winning case from the initial investigation into the litigation process. This three-hour seminar will provide a practical nuts-and-bolts guide to getting these cases ship-shape and ready for litigation, and then review the key concepts yo ...

  • Legalized it: Cannabis reform, one year - Webinar
    WEBINAR | BUILDING | TECHNICAL On October 17, 2018, Canada became the first industrialized country to legalize recreational cannabis use. On the first anniversary of this historic development, we’ll explore how legal cannabis has left its mark on the p&c insurance industry, and what we can expect in the future. This includes a review of how the regulatory landscape has shifted across all levels of government in the past 365 days. As part of this review, we’ll examine new and emerging cannabi ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Insuring Life Leases
    CLASSROOM | BUILDING | TECHNICAL Life lease housing is a relatively new yet rapidly growing form of tenure in Canada. Do you know how to insure a new life lease purchase? It is widely misunderstood by both the purchaser and the insurance industry. This seminar will give you a basic understanding of life lease terminology, process of development, ownership issues, as well as how the industry is responding with respect to coverage. Brokers: Learn what questions to ask to understand your customer’s ...

  • Accident Benefits in Focus
    CLASSROOM | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a stro ...

  • Certificates of Insurance
    CLASSROOM | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectat ...

  • Maximizing Your Underwriting Potential
    Learn the tools and techniques that will immediately improve your underwriting results at work through this comprehensive seminar. Seminar materials, worksheets and a quick reference "Underwriting Success: 10 Golden Rules" are included. If you want to learn how to outperform your competition and improve your time management and negotiation skills, this practical and interactive seminar is for you. Your company will benefit from your increased productivity and advanced risk selection which should ...

  • Agent and Broker Licensing Course October 2019
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Participants will benefit from these learnings: -Introduction to insurance business, the law and insurance, insurance contracts, insurance intermediaries -The ...

  • Leading Insurance Coverage & Liability Cases (2018-2019)
    In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada, as he updates us at this PROedge seminar on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2018-2019 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Coverage I ...

  • The Automated Vehicle: Immediate & Short Term Insurance Implications
    The rapid deployment of automated vehicles will have immediate implications for all operators, owners and occupants of both personal and commercial vehicles whether automated or not. In the short to midterm semi and fully autonomous vehicles will be sharing the roads with the operators and owners of conventional vehicles. These interactions will introduce new theories of liability that will involve drivers, owners, manufactures, service providers and public authorities. This seminar will review ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Fundamentals Series: 101 Insurance Fundamentals
    This seminar is a part of our Fundamentals Series – eight seminars that get to the basics of insurance, giving you a complete overview of the workings of the p&c insurance industry. Take a look at our seminar program to see how our other seminars can assist you to enhance your career. If you are new to insurance and have limited knowledge of the p&c insurance industry, this full-day seminar is for you. Its purpose is to provide you an overview of the developments and functions of p&c ...

  • Broker Level 2 Management Preparation Course
    CLASSROOM | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO Level 2 management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Manage ...

  • Understanding Case Law
    Are you equipped to effectively prepare a comprehensive file in anticipation of negotiation, settlement or litigation? The Insurance Institute and the Ontario Insurance Adjusters’ Association have once again partnered up and have developed a third certificate program for adjusters! This seminar is suited for adjusters and claims professionals who want to gain the knowledge and skills to expertly source, interpret and apply case law. If you are an experienced underwriter or broker, you will appre ...

  • InsurTech Forum: Thriving Through Technology
    CLASSROOM | BUILDING | TECHNICAL Technology is altering customer expectations and business processes. As savvy insurance professionals, it’s vital that we keep up to stay relevant and competitive. Are you up-to-date on the latest in insurance technologies? Event format • Starts with a combination of structured sessions that feature three hot topics in the InsurTech field • After the presentations, enjoy a networking lunch, followed by a panel discussion when you can ask your burning questions. W ...

  • Broker Licencing (Level 2 Technical) Prep Course
    Be well-prepared for the RIBO – Unrestricted – Technical licensing exam. The Level 2 Technical Preparation Course effectively prepares brokers for the RIBO Unrestricted Technical licensing exam. Get ahead today! Successful completion of both the "Unrestricted – Management" examination and the "Unrestricted – Technical only" examination qualifies an individual to the "Unrestricted" registration and therefore eligible to act as the Principal Broker of a broker business.To make an application to wr ...

  • Auxillary Heat - From Woodstoves to Wood Furances
    How a person heats their home is an important consideration in deciding whether to insure a risk and the premium charged. Homeowners may choose to use something to supplement their primary heat source during regular heating season – such as a fireplace, wood burner, space or electric heaters, or solar heating. These items are auxiliary heat sources, and they bring with them additional risk exposures due to the many opportunities for error by the people using them. Seminar Leader : Melanie Needha ...

  • InsurTech Forum: Thriving Through Technology
    CLASSROOM | BUILDING | TECHNICAL Technology is altering customer expectations and business processes. As savvy insurance professionals, it’s vital that we keep up to stay relevant and competitive. Are you up-to-date on the latest in insurance technologies? Event format • Starts with a combination of structured sessions that feature three hot topics in the InsurTech field • After the presentations, enjoy a networking lunch, followed by a panel discussion when you can ask your burning questions. W ...

  • Broker/Agent Licensing Prep Course - In Class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

  • Broker Level 3 Management Preparation Course
    CLASSROOM | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO Level 3 management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Manage ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Agent and Broker Licensing Course October 2019
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Participants will benefit from these learnings: -Introduction to insurance business, the law and insurance, insurance contracts, insurance intermediaries -The ...

  • Broker/Agent Licensing Prep Course - In Class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Professional Liability/Errors & Omissions Ins
    CLASSROOM | ENHANCING | TECHNICAL Seminar Description: If you already have an understanding of general liability insurance, this full day will provide you practical information about Errors and Omissions insurance. The facilitators will explain how E&O exposures arise and how insurance coverage works, how to advice insureds, and how to deal with claims. A detailed workshop will provide a guide based on real circumstances of how to address the application of cover and resolving claims. You wi ...

  • Teaching & PresentationTechniques (4-day program)
    Do you need to enhance your teaching and facilitation skills? If so, this four-day certificate program is for you. (February 7, 14, 21 & 28, 2020) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Section 1: Introduction to Adult Learners and Training / Planning - Understanding how adul ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, March 6 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's what ...

  • Three Day Commercial Lines Automobile School
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this three-day workshop, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...