Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • Commercial Liability 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, you ...

  • Broker/Agent Licensing Prep Course: Ontario Evening Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? This course will prepare you to write the Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") exams. Join us for our upcoming evening licensing exam prep class, which is being held twice a week for ten weeks. Students enrolled in our licensing prep courses enjoy a much higher rate of success than those who opt for self study, allowing them to become licensed faster ...

  • Appraisals: Dispute Resolution for Property Claims Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. Not only will this webinar expand the knowledge for insurers and adjusters, this is a great webinar for brokers to wrap their head around ADR to gain the expertise they need to advocate on behalf of their clients ...

  • Management Essentials - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This two day program has been designed to enable managers to develop new skills and enhance their management capabilities. Management Essentials is a two day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the styles of the ...

  • Appraisals: Dispute Resolution for Property Claims Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. Not only will this webinar expand the knowledge for insurers and adjusters, this is a great webinar for brokers to wrap their head around ADR to gain the expertise they need to advocate on behalf of their clients ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Cyber Liability Exposures, Coverages - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recent c ...

  • Virtual Escape Room (EST)
    Grab a drink and a device and escape the monotony of virtual work with a fun team building experience that blends collaboration, creativity and a dash of competition. Escape rooms are a popular game for people looking to use logic and puzzle-solving capabilities to "escape" from some "scary" situations. Usually played in person, you can now take on the challenge virtually wherever you are located! Compete against other Ontario industry personnel in a true ‘battle of the brains’. Register as a gr ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Virtual Escape Room (EST)
    Please register with your local Institute office IINS , IINB , IIPEI , IINL . Grab a drink and a device and escape the monotony of virtual work with a fun team building experience that blends collaboration, creativity and a dash of competition. Escape rooms are a popular game for people looking to use logic and puzzle-solving capabilities to "escape" from some "scary" situations. Usually played in person, you can now take on the challenge virtually wherever you are located! Compete against other ...

  • At the Forefront Subscription
    Our At the Forefront series gives you the c-suite perspective on the most pressing issues facing our industry today. This year, we’re hosting bi-monthly talks with some of the industry’s most passionate and dynamic leaders. Join the discussion at every session by becoming a regular subscriber to the series. As an ‘At the Forefront’ subscriber, here’s what you’ll get: Save money : Save up to 30% off the cost of an individual registration. Stay connected : As a subscriber, you'll stay engaged with ...

  • Commercial Contracts & Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Commercial contracts and leases are not based on a standard form and each contract and lease will differ in terms and conditions. This seminar is designed to introduce you to common terms and conditions in the types of contracts and leases that your commercial customers will be entering into. Here is what you will learn about during the seminar: (1) Elements of a Legal Contract; (2) Credit Agreements; (3) Leases (Net Leases/ Net Net Leases/ Net Net Net Leases); (4) ...

  • Business Interruption Claims: A Canadian and International Key Jurisprudence Trends - Webinar (EST)
    Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partner, Borden Ladner Gervais LLP, covering updates on the Canadian landscape ...

  • Business Interruption Claims: Canadian and International Key Jurisprudence Trends - Webinar (EST)
    Please register with your local Institute office IIO-HN , IINS , IISK , IINB , IINL Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug S ...

  • At the Forefront: A Look Back and the View Forward for Facility Association - Webinar (EST)
    Most of us who have dealt within the auto insurance space, either as brokers, underwriters or claims personnel have heard of the Facility Association (FA) and its unofficial title as the ‘insurer as last resort’. But have you ever wondered why such an organization exists, and how they endure in the marketplace? In this session, President and CEO Saskia Matheson will offer a glimpse into the inner workings, challenges and opportunities within FA. She’ll be sharing more about how FA has changed ov ...

  • Developing the Leader Within - Module 1, 2 & 3 - Webinar (EST)
    Are you looking to develop your leadership skills? If so, this three-module program is for you. This program consists of 3 half-day modules as follows: MODULE 1 - Leadership Lid and Emotional Intelligence - October 13, 2021 | 12:30 - 4:15pm EST - MODULE 2 - Mindset, Core Values and Effective Communication - October 26, 2021 | 12:30 - 4:15pm EST MODULE 3 - Intentional Leadership, Coaching and Leading Through Change - November 3, 2021 | 12:30 - 4:15pm EST MODULE 1 - Leadership Lid and Emotional In ...

  • Modifying the Mindset - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Dealing With What Comes Next Since the global pandemic started, there have been so many unique stories; from those who faced hardship and tragedy, to those who showed amazing examples of resilience, adaptation, and innovation. The pandemic has also introduced a ‘collective experience,’ often played out in themes such as ‘we’re all in this together’ and a call for extra patience and kindness. In spite of this theme, and while it can be hard to define, many insurance ...

  • Business Interruption: Beyond the Basics - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how tos of business interruption. Business interruption insurance is a vital component of any business continuity p ...

  • Virtual Reality: How the Online World is Shaping the Future of Liability - Webinar (EST)
    The large shift to and increase of online communication has resulted in a surge of actions by and against individuals, private corporations and government entities in recent years. It has also raised a number of interesting questions about the balance between the autonomy of posting online with the potential implications of doing so. Recently, the Ontario Superior Court recognized a new tort for online harassment and the Supreme Court offered its first insight into Ontario’s anti-SLAPP ("Strateg ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (EST)
    This is the registration page for IIO-GTA members. Please register with your local Institute office IIM , IISK , IIBC , IINS , IISA , IINB , IINL , IINA . WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of ...

  • CCDC 2 - Part Two-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In this session we continue our look at the elements of the CCDC 2 and look at cases arising out of the CCDC 2. CCDC 2 – Stipulated Pr ...

  • Business Communications
    In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success. Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust. This seminar covers all aspects ...

  • Five Behaviors of a Cohesive Team® - Two Day Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lencio ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the A ...

  • Construction Insurance - Projects and Operations - Webinar (EST)
    We all have an understanding of the negative impact of an improperly covered loss.  Whether contractors are involved in building small or multi-million dollar projects the impact of an improperly covered loss can be truly devastating. During the session attendees will review appropriate coverages for construction risks and understand the importance of developing the proper insurance program for their construction clients. TOPICS INCLUDE: Property Coverages - including Builders’ Risk and Contract ...

  • Professional Liability/Errors & Omissions Ins - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL If you already have an understanding of general liability insurance, this full day will provide you practical information about Errors and Omissions insurance. The facilitator will explain how E&O exposures arise and how insurance coverage works, how to advise insureds, and how to deal with claims. A detailed workshop will provide a guide based on real circumstances of how to address the application of cover and resolving claims. You will learn more about: How ...

  • Host Liquor Liabiliy - Webinar (EST)
    Liquor is typically available to most of us on a regular basis – and those serving alcohol have an additional duty of care to serve it responsibly. Commercial, employer and social hosts have been held liable for their actions around serving alcohol, so it’s critical that these liability issues are understood insurance professionals. This two-hour webinar provides you with clarification and a refresher of the key concepts related to this high-interest topic. At the end of this webinar, you will b ...

  • Virtual Teaching & Presentation Techniques (4-day program) - Webinar (EST)
    Do you need to enhance your teaching and facilitation skills for virtual presentations? If so, this four-day certificate program is for you. (Course takes place 4 days: Nov 4, 12, 19 & 26, 2021) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better virtual trainer or instructor. This program is also used to develop instructors for the Insurance Institute CIP virtual class programs. Section 1: Intro ...

  • Builders Risk & Wrap Up Liability (EST)
    BUILDING | WEBINAR | TECHNICAL When building construction occurs as either ground-up new or renovation of an existing structure, there are many complex exposures and coverage options the underwriter, broker and risk manager must consider. They must also ensure the project is in compliance with the contract of the risk presented. In the event of a claim that arises during or after completion of a project, the adjuster must also be aware of available protections and clauses that may play a role in ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Legal Series - Session Three - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Join us to learn more about the latest cases affecting the P&C Insurance Industry. Throughout the series Daniel Strigberger and Julianne Brimfield of Strigberger, Brown and Armstrong will update us on the hottest legal cases affecting our industry. Cases to be discussed will be added closer to the webinar date. Future sessions taking place January 11th, and March 8th. Stay tuned for more updates! . Register today! Number of Credits: 1 Management Hour ON/AB/MB ...

  • Leading Insurance Coverage & Liability Cases (2021) - webinar (EST)
    In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada, as he updates us on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2020-2021 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Coverage Interpretation in persona ...

  • 2021 Scholarship Event: Featuring Douglas Porter, Chief Economist, BMO Financial - Webinar (EST)
    Since 1993, the John E. Lowes education fund has awarded scholarships to Ontario residents pursuing post-secondary education that includes the study of property and casualty insurance. Join us this fall as we recognize this year’s John E Lowes, Lloyd King and Toronto Insurance Council scholarship recipients. Attendees will enjoy a memorable scholarship presentation, followed by a keynote talk by Douglas Porter, Chief Economist of BMO Financial Group. Proceeds from this event will support future ...

  • Understanding Bodily Injury (1.5 days) Webinar (EST)
    As a claims professional, you know the role of an adjuster has changed with regard to bodily injury claims. There is a greater focus on bodily injury claims management. To be successful, you want to boost your claims management skills and heighten your credibility. The Bodily Injury Seminar responds to an industry need for claims professionals to increase their bodily injury claims knowledge. If you are looking to enhance your or your staffs’ knowledge of how to handle Bodily Injury claims, this ...

  • At the Forefront: From the ground up: Lessons from building an insurer from scratch - Webinar (EST)
    Building an insurance company from scratch in Canada might seem like an insurmountable task, but Mike George, CEO, Tokio Marine Canada has spent his 30-year career doing just that. In his first-ever At the Forefront event, Mike share his thoughts and ideas on strategies and techniques that helped him start, grow and lead successful companies.   He’ll touch on universal topics like: - Building a strong corporate culture of excellence - Acquiring and leading the ideal team - BHAGs - Big Hairy Auda ...

  • IIO Uncorked: Virtual wine tasting (EST)
    By popular demand, our virtual wine tasting is back for a second time! Just like last time, registrants will be shipped 3 bottles of specially selected wine from local wineries right here in Niagara, Ontario. On the event day, we’ll open the bottles together via webinar. A Wine Expert will discuss the tasting notes, recommended stemware, wine origin and production in Niagara region, suggested food pairings, and how to make delicious cocktails with the selected wine. The event will include some c ...

  • Broker Licensing RIBO Management Exam Preparation Webinarr-(EST)
    WEBINAR | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Management" exam ...

  • Broker Licencing (Level 2 Technical) Virtual Prep Course (EST)
    Be well-prepared for the RIBO – Unrestricted – Technical licensing exam. The Level 2 Technical Preparation Course effectively prepares brokers for the RIBO Unrestricted Technical licensing exam. Get ahead today! Successful completion of both the "Unrestricted – Management" examination and the "Unrestricted – Technical only" examination qualifies an individual to the "Unrestricted" registration and therefore eligible to act as the Principal Broker of a broker business.To make an application to wr ...