Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • At the Forefront Subscription
    Our At the Forefront series gives you the c-suite perspective on the most pressing issues facing our industry today. This year, we’re hosting bi-monthly talks with some of the industry’s most passionate and dynamic leaders. Join the discussion every month by becoming a regular subscriber to the series. As an ‘At the Forefront’ subscriber, here’s what you’ll get: Save money : Save up to 30% off the cost of an individual registration. Stay connected : As a subscriber, you'll stay engaged with what ...

  • Construction Surety Bonds - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Who Should Attend: This seminar is intended for underwriters, agents, brokers and adjusters who are not yet familiar with Surety Bonding. Objective This seminar purpose is to provide an overview of how surety and insurance differ, summarize the development and functions of surety, illustrate the importance of surety to the construction industry, and introduce the surety underwriting process By the end of this seminar attendees will: Define and explain "surety" Reco ...

  • Water Water Water - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Back by popular demand! This interactive session teaches you almost everything you need to know about water! We will learn basic terminology around water, floods and coverage. O nce we know the basics we will delve into the policy wording of a homeowners policy, Sewer Back-Up and Overland Water and Flood. Once we are done you will be so comfortable with the peril of water and be able to confidently explain why each coverage is required, what is covered and excluded ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Broker Jump Start - Virtual Course (EST)
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Already studied for the Ontario basic licensing exam but need help getting that passing grade? Already have knowledge of the principles & practices of insurance but would like help to focus your exam preparation? If yes, then this is the course for you! This high-calibre online course, led by renowned facilitator Cyndi Hornby, is designed to prepare you for the Broker (RIBO Level 1) or Agent (OTL) exam. This intensive review covers the key topics, including ...

  • Coping with Burnout- Webinar (EST)
    WEBINAR | BUILDING | MANAGEMENT There’s no denying the pandemic has upended our personal and professional lives, creating challenges that are stressful and often times difficult to deal with. While much of this stress cannot be avoided, it can be dealt with in a healthy and productive manner. In this engaging webinar, facilitator Melanie Needham, FCIP, CRM will share strategies and techniques to help you manage and deal with stress. You’ll learn about: Warning signs and symptoms of stress Common ...

  • Accident Benefits - Understanding & Selling - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong ...

  • Understanding Canadian Cyber Risk – Selling the Product - Webinar (EST)
    One (1) - Hour Webinar - Understanding Canadian Cyber Risk – Selling the Product (EST) With the significant increases in cybercrime activity over the last several months, insurance professionals must stay abreast of the ins and outs of cyber insurance and how it can protect the results of illicit cyber activity. The misconception that cyber liability is just for big companies is quickly translating into a threat that is real for all business owners and people around the globe. Join us for this e ...

  • Broker/Agent Licensing Prep Course: Ontario Evening Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting - Evenings Twice a Week for 10 Weeks. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a new virtual evening (10 weeks) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to pre ...

  • Understanding Canadian Cyber Risk – Selling the Product - Webinar (EST)
    With the significant increases in cybercrime activity over the last several months, insurance professionals must stay abreast of the ins and outs of cyber insurance and how it can protect the results of illicit cyber activity. The misconception that cyber liability is just for big companies is quickly translating into a threat that is real for all business owners and people around the globe. Join us for this engaging webinar, where we take a closer look at the rapidly increasing threat of cyberc ...

  • Effective People Management - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the sty ...

  • Maximizing Your Underwriting Potential - Webinar - (EST)
    If you want to learn how to outperform your competition and improve your time management and negotiation skills, this practical and interactive seminar is for you. Your company will benefit from your increased productivity and advanced risk selection which should lead to lower operating costs and more profitable underwriting results. Learn the tools and techniques that will immediately improve your underwriting results at work through this comprehensive seminar. Seminar materials, worksheets and ...

  • Virtual Teaching & Presentation Techniques (4-day program) - Webinar (EST)
    Do you need to enhance your teaching and facilitation skills for virtual presentations? If so, this four-day certificate program is for you. (Course takes place May 7, 14, 21 & 28, 2021) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better virtual trainer or instructor. This program is also used to develop instructors for the Insurance Institute CIP virtual class programs. Section 1: Introduction ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker Licensing (Level 3 Management) Preparation Webinar-(EST)
    WEBINAR | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO Level 3 management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Manageme ...

  • Insurance coverage for virtual events - Webinar (EST)
    In the event planning business, the benefits of event insurance are clear and understood. But what about risks associated with virtual events, such as virtual AGMs, conferences or social events? In this special presentation, you’ll learn about how existing coverages could respond to losses associated with virtual events, as well as special coverages available. Led by Andrew Spencer, this session will cover: - Available policies for virtual and hybrid events, including: - Event cancellation insur ...

  • Broker Licencing (Level 2 Technical) Virtual Prep Course (EST)
    Be well-prepared for the RIBO – Unrestricted – Technical licensing exam. The Level 2 Technical Preparation Course effectively prepares brokers for the RIBO Unrestricted Technical licensing exam. Get ahead today! Successful completion of both the "Unrestricted – Management" examination and the "Unrestricted – Technical only" examination qualifies an individual to the "Unrestricted" registration and therefore eligible to act as the Principal Broker of a broker business.To make an application to wr ...

  • Mitigating sewer backup and basement flood claims - Webinar (EST)
    Water damage has become the most prevalent source of claims for personal property insurers in Canada. Water damage can be caused by anything from burst pipes, to faulty toilets, to leaky dishwashers and failed hot water tanks. However, damage to basements from heavy rainfall and sewer backup can be the most expensive type of damage, costing Canadian insurers hundreds of millions of dollars in recent years. In this valuable session Glenn McGillivray, Managing Director of the Institute for Catastr ...

  • At the Forefront: Exceptional Customer Experiences in a Virtual World - Webinar (EST)
    The world of service is changing around us. As selling and service touchpoints become increasingly more virtual, insurance professionals need to think about how to shift and adapt to this new reality while also balancing the need to provide a human connection in times of crisis. In this open and engaging talk, Erin Fischer, SVP Chief Claims and Regional Operations Officer - Canada , Wawanesa Insurance will share key behaviours that insurance professionals need to deliver exceptional customer exp ...

  • Finance for the non-financial professional - Webinar (EST)
    This 3-hr session is addressed to all positions in the insurance industry. Webinar leader Melanie Needham will cover the basics of reading and understanding financial statements, including, but not limited to, the main four financials: - Income Statement - Balance Sheet - Cash Flow Statement - Statement of Changes in Shareholder Equity These items will be covered and explained in the context of insurance and how they’re used in underwriting the risk. This webinar will include review of worksheet ...

  • Insuring Seasonal & Secondary Homes - Webinar (EST)
    Many policyholders have been captivated by the lure of owning a cottage for seasonal use or as a secondary residence. These homes range from a shack in the woods to large modern dwellings. As an insurance professional your challenge is to identify the risks associated with the various types of properties and to find the right insurance solution. Join us for this half day interactive seminar to increase your Seasonal and Secondary Home expertise. Objectives Identify the exposures to property and ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Risk Management: An Overview - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL "Risk" is defined as "chance of loss". The "Promise" to respond when an insured has a loss, is what our industry is all about. It is also our responsibility to assist insureds to minimize the risk. Insurance Professionals at all levels should be adept at Risk Management. Come learn a variety of techniques to help manage risk. Here is what you will learn about during the seminar: 1) Overview of the Risk Management Process Including: Identifying and Analyzing Propert ...

  • Commercial Contracts & Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Commercial contracts and leases are not based on a standard form and each contract and lease will differ in terms and conditions. This seminar is designed to introduce you to common terms and conditions in the types of contracts and leases that your commercial customers will be entering into. Here is what you will learn about during the seminar: (1) Elements of a Legal Contract; (2) Credit Agreements; (3) Leases (Net Leases/ Net Net Leases/ Net Net Net Leases); (4) ...

  • Fundamentals Series: 108 Condominium Conundrums - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Insuring Life Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Life lease housing is a relatively new yet rapidly growing form of tenure in Canada. Do you know how to insure a new life lease purchase? It is widely misunderstood by both the purchaser and the insurance industry. This seminar will give you a basic understanding of life lease terminology, process of development, ownership issues, as well as how the industry is responding with respect to coverage. Brokers: Learn what questions to ask to understand your customer’s e ...

  • Construction Insurance - Projects and Operations - Webinar (EST)
    We all have an understanding of the negative impact of an improperly covered loss.  Whether contractors are involved in building small or multi-million dollar projects the impact of an improperly covered loss can be truly devastating. During the session attendees will review appropriate coverages for construction risks and understand the importance of developing the proper insurance program for their construction clients. TOPICS INCLUDE: Property Coverages - including Builders’ Risk and Contract ...

  • Insurance Claims Landscape 2021 Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL As the world transitions through the pandemic era, the insurance industry is adapting to new ways of doing business. From supporting customers remotely to altering notice provisions, insurers and insurance brokers are facing a new set of challenges. At the same time, there is rapidly increasing demand for software and artificial intelligence to keep up with an increasingly remote world. Even insurance litigation has had to modify its practices, with hearings remot ...

  • Insurance Claims Landscape 2021 Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL As the world transitions through the pandemic era, the insurance industry is adapting to new ways of doing business. From supporting customers remotely to altering notice provisions, insurers and insurance brokers are facing a new set of challenges. At the same time, there is rapidly increasing demand for software and artificial intelligence to keep up with an increasingly remote world. Even insurance litigation has had to modify its practices, with hearings remot ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Ottawa Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense 10 day Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participan ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Class action litigation in the COVID era: one year update - Webinar (EST)
    The pandemic has been disrupting force across industries and around the world. A year ago, class action litigation was expected to be a preferred vehicle to advance claims related to personal injury, property and economic losses associated with the pandemic. In this webinar, lawyers Glenn Zakaib and Edona Vila, of Borden Ladner Gervais LL.P will provide an update on the current state of pandemic-related class actions. You’ll get an inside look at the current state of COVID-19 litigation in Canad ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Ethics at Work - Webinar (EST)
    SEMINAR | BUILDING | ETHICAL Ethics is not just black and white. It is not just the difference between right and wrong. The study of ethics is much broader including a deep understanding of your own morals and values. Brokers are trusted by their employers, insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. Every day we are bombarded by stories of corporate scandals and ethical dilemmas in organizations. Once seen as a "nice to know ...

  • Employment Practices Liability Insurance - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Employee lawsuits are becoming more and more common in the workplace. Employment Practices Liability Insurance (EPLI) focuses on financial loss resulting from discrimination, harassment, wrongful termination, and other employment-related claims not covered by WSIB. Understanding the types of claims and coverages included in EPLI insurance has now become essential in the operation of any size business. Join us as we learn about the basic differences between WSIB and ...

  • Leadership Redefined - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL "A sign of a good leader is not how many followers you have, but how many leaders you create."   - Mahatma Gandhi The insurance industry is beveled in constant shift, especially during these unprecedented times. One paradigm that remains constant is the foundational need for epic leadership within our industry. A leader does not depict only management and executive level employees, but also those leaders within the organization who make a difference in how the com ...

  • Accident Benefits in Focus - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong ...

  • Commercial Endorsements & Extensions Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL "All Risk" commercial property policies do not cover all the exposures that commercial enterprises face. In this webinar y ou’ll look at the most commonly used commercial endorsements and floaters. This will include but not limited to Building Bylaws, Stock Spoilage/Consequential Loss, the Exhibition Floater and the Installation Floater. Through this overview and related claims case studeis, you’ll gain an throrough understanding of how the various coverages can an ...

  • Cyber Liability: Exposures, Coverages and Emerging Trends - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recent ...