Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • Understanding Travel Insurance - Webinar (EST)
    Many Canadians, including potentially some of your clients, do not purchase travel insurance. They may think that because it isn’t mandatory, it isn’t important or that they have enough coverage. The widespread impact of COVID-19 has more clients questioning travel insurance coverages and options. More than ever, it’s important to understand the basics to help protect our clients, friends and family. Join us for this high level overview where we will talk about the basics of travel insurance, in ...

  • Bulletproof Your Goals - Webinar (EST)
    Do you find yourself setting goals, drumming up big ideas which you are super pumped for in the moment? You tell yourself this is the year it’s going to happen, this is my time to shine and prove I got this. Then days, weeks, months go by that goal becomes a distant memory, you’re in the same spot you were not too long ago, without progress or sense of accomplishment. This is the case for many of us as we struggle to set clear goals and actually stick to them. Join us as we welcome David Leadbet ...

  • Risk Management: An Overview - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL "Risk" is defined as "chance of loss". The "Promise" to respond when an insured has a loss, is what our industry is all about. It is also our responsibility to assist insureds to minimize the risk. Insurance Professionals at all levels should be adept at Risk Management. Come learn a variety of techniques to help manage risk. Here is what you will learn about during the seminar: 1) Overview of the Risk Management Process Including: Identifying and Analyzing Propert ...

  • Commercial Contracts & Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Commercial contracts and leases are not based on a standard form and each contract and lease will differ in terms and conditions. This seminar is designed to introduce you to common terms and conditions in the types of contracts and leases that your commercial customers will be entering into. Here is what you will learn about during the seminar: (1) Elements of a Legal Contract; (2) Credit Agreements; (3) Leases (Net Leases/ Net Net Leases/ Net Net Net Leases); (4) ...

  • Ethics at Work
    SEMINAR | BUILDING | ETHICAL Ethics is not just black and white. It is not just the difference between right and wrong. The study of ethics is much broader including a deep understanding of your own morals and values. Brokers are trusted by their employers, insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. Every day we are bombarded by stories of corporate scandals and ethical dilemmas in organizations. Once seen as a "nice to know ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Insuring High Net Worth Clients - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL High Net Worth Individuals (HNWI)—or people or families with assets above a certain amount—often require highly tailored and specialized service to meet their needs. If you’re interested in attracting and retaining these valuable clients, join us for this highly informative session. You’ll learn: Key coverages to consider (e.g., GRC, Umbrella, Value Policies) Ways to give HNWI the service they expect Common pitfalls in sales and service Perfect for: brokers and age ...

  • Introduction to Farm Insurance - Webinar (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Farming is an integral part of Canada's economy that not only supplies our food but is also the base of many industries. As farms become larger and more complex they require a combination of personal, farm and commercial coverages. Protect yourself and your clients from unexpected and underinsured losses by understanding the unique products and specialized coverage required for these exceptional enterprises. Our facilitator will provide a comprehensive overview ...

  • Advanced Analytics - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Improved use of data and analytics for decision making, particularly enhancing the use of data across the entire organization, is well known as a key strategy for successful enterprises within the Insurance industry. Leading organizations are driving towards becoming true data driven organizations by reimagining their processes, products, and services using augmented intelligence in order to make more effective decisions, accept better risks in their insured busi ...

  • Class Action Litigation in the Age of COVID-19 - Webinar (EST)
    The pandemic has been a disrupting force across industries and around the world, causing a wave of class action activities in industries like travel, retail, long-term care and even insurance. Join us to explore the state of class action litigation in the age of COVID-19. Through a legal lens, you’ll consider the business and litigation risks faced by those defending such claims. Perfect for: brokers, underwriters, risk managers, claims personnel and anyone following the impacts of the pandemic. ...

  • Running Effective & Engaging Virtual Meetings - Webinar (EST)
    From Adobe Connect to Zoom, you’re likely spending more time in virtual meetings than ever before. But are your sessions as productive and effective as they could be? In this informative and engaging session, you’ll learn best practices for taking your virtual meetings to the next level. Led by professional facilitator Laurie Flasko, you’ll learn: The top 4 challenges of virtual meetings and how to overcome them Strategies to help you connect and build rapport with attendees Techniques for incre ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Cyber Liability: Exposures, Coverages and Emerging Trends - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recent ...

  • Positive Conflict Management - Webinar (EST)
    WEBINAR | BUILDING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, Melanie helps learners curb destructive behaviors so that conflict ca ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Commercial Endorsements & Extensions - Webinar (EST)
    You’ll look at the most commonly used commercial endorsements and floaters. This will include but not limited to Building Bylaws, Stock Spoilage, the Exhibition Floater and the Installation Floater. Through this overview and related claims examples, you’ll gain an excellent understanding of how the various coverages can and should be applied. . Seminar Leader : Melanie Needham, FCIP, CRM President, MRD Consulting RIBO CE Hours: 2 Technical hours (Pending) PLEASE NOTE : - Your Insurance Institute ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Finance for the non-financial professional - webinar (EST)
    This 3-hr session is addressed to all positions in the insurance industry. Webinar leader Melanie Needham will cover the basics of reading and understanding financial statements, including, but not limited to, the main four financials: - Income Statement - Balance Sheet - Cash Flow Statement - Statement of Changes in Shareholder Equity These items will be covered and explained in the context of insurance and how they’re used in underwriting the risk. This webinar will include review of worksheet ...

  • Ethics at Work Webinar - August
    WEBINAR | BUILDING | ETHICAL Brokers are trusted by their employers, insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. Every day we are bombarded by stories of corporate scandals and ethical dilemmas in organizations. Once seen as a "nice to know," ethics training is now a "must." A commitment to conducting business lawfully and ethically is fundamental to an organization’s existence and its success. In this one-hour seminar, you’l ...

  • Everything DiSC Mangement Training
    Everything DiSC® Management Everything DiSC® Management is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience. Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively. EVERYTHING DiSC MANAGEMENT FOCUSES ON: •Your DiSC Management Style •Directing and Delegating •Improving Employee Motivation •Employee Deve ...

  • Understanding and Selling Accident Benefits - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong ...

  • Fundamental Series: 104 - Down to Business with Commercial Property
    CLASSROOM | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercia ...

  • Fundamentals Series: 108 Condominium Conundrums - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella - Webinar (EST)
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Fundamentals of Employment Law for Team leads, Supervisors & Managers - Webinar (EST)
    At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is designed to provide you a practical understanding of employment law. Th ...

  • Cyber Coverage Sales: Winning Approaches to Get Results - webinar (EST)
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day CIP Society seminar is for you! Presented by Serge Solski, cyber risks expert within the in ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 9 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's wha ...

  • Productive Conflict Management- Webinar (EST)
    WEBINAR | BUILDING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, this session will help learners curb destructive behaviors so that co ...

  • Advanced Business Interruption
    CLASSROOM | ENHANCING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how to’s of business interruption. Using case studies learners will get hands on practice determining coverage l ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit fr ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...