Seminars

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Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (ET)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the A ...

  • Errors & Omissions Insurance - Webinar (EST)
    As an insurance professional, a mistake, oversight, or omission can lead to a multi-million-dollar consequence. On December 13 , join us as Melanie Needham provides an in-depth and interactive deep dive into everything Errors and Omissions insurance. Beginning with an overview, and transitioning into a case study investigation and application review, this session will: Build your understanding of E&O insurance Explain the coverage/what is included Discuss deductibles and limits Provide inter ...

  • Errors & Omissions Insurance - Webinar (EST)
    As an insurance professional, a mistake, oversight, or omission can lead to a multi-million-dollar consequence. On December 13 , join us as Melanie Needham provides an in-depth and interactive deep dive into everything Errors and Omissions insurance. Beginning with an overview, and transitioning into a case study investigation and application review, this session will: Build your understanding of E&O insurance Explain the coverage/what is included Discuss deductibles and limits Provide inter ...

  • The New Performance Appraisal - Webinar (ET)
    WEBINAR | ENHANCING | MANAGEMENT The Insurance Industry is currently witnessing a striking change in the practices of performance management.  The traditional annual performance appraisal process that has been deeply ingrained in organizations for decades is giving way to more frequent conversations between managers and staff members.  Ratings are being abandoned and replaced with dialogues about performance; rather than a review of the past, the most progressive organizations are switching to d ...

  • Coaching for Performance Webinar (ET)
    WEBINAR | ENHANCING | MANAGEMENT Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to ...

  • Business Interruption: Beyond the Basics - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how tos of business interruption. Business interruption insurance is a vital component of any business continuity p ...

  • Leading Remote Teams - Webinar (EST)
    Are you considering a role that involves management of staff that work remotely? Curious about the challenges and opportunities faced in remote teams? Reflecting on how leaders like yourself have been impacted by the widespread move to remote work? If so, don’t miss this course on leading remote teams. Led by Melanie Needham, FCIP, CRM, you’ll learn strategies for building a high-performance virtual team, best practices for launching a virtual team project, strategies for virtual communication a ...

  • Leading Remote Teams - Webinar (ET)
    Are you considering a role that involves management of staff that work remotely? Curious about the challenges and opportunities faced in remote teams? Reflecting on how leaders like yourself have been impacted by the widespread move to remote work? If so, don’t miss this course on leading remote teams. Led by Melanie Needham, FCIP, CRM, you’ll learn strategies for building a high-performance virtual team, best practices for launching a virtual team project, strategies for virtual communication a ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the A ...

  • Everything DiSC Mangement Training - Webinar (ET)
    Everything DiSC® Management Everything DiSC® Management is online classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience. In this two day course, participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively. EVERYTHING DiSC MANAGEMENT FOCUSES ON: •Your DiSC Management Style •Directing and Delegating •Improving Emp ...

  • Reinsurance 101 - Webinar (EST)
    Back by Popular Demand! Considered the insurance of the insurers, Reinsurance can be a tricky concept to understand. There are many reasons why an insurer would need reinsurance, and it is important for both senior and entry-level staff to understand. To help you, attend our session on June 29th to learn everything reinsurance. Hosted by Melanie Needham, President, MRD Training & Consulting Inc., you will the explore reasons for receiving reinsurance, reinsurance fundamentals, types of reins ...

  • Reinsurance 101 - Webinar (EST)
    Back by Popular Demand! Considered the insurance of the insurers, Reinsurance can be a tricky concept to understand. There are many reasons why an insurer would need reinsurance, and it is important for both senior and entry-level staff to understand. To help you, attend our session on Jan 10th to learn everything reinsurance. Hosted by Melanie Needham, President, MRD Training & Consulting Inc., you will the explore reasons for receiving reinsurance, reinsurance fundamentals, types of reinsu ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    WEBINAR | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exa ...

  • Understanding Pet Insurance - Webinar (EST)
    Pet insurance has become one of the fastest growing industries but overall the profitability of pet insurance carriers has been underwhelming recently due to high levels of veterinary services inflation, escalating loss cost trends and expanding care demands of pet owners. Join us as we discuss the pet insurance marketplace and trends including a dive into common coverage available. Objectives Understand the origin of pet insurance Understand the market activity around pet insurance including tr ...

  • At the Forefront: Employee Engagement in the Hybrid World - Webinar (ET)
    As the insurance industry continues to adapt to the post-pandemic new normal of the hybrid workplace, employee engagement needs to be top of mind for all of us – whether we’re frontline employees or managers. On January 17, join Debbie Coull-Cicchini, Executive Vice President, Intact Insurance, West, Ontario and Atlantic Canada, as she shares engagement insights and practical strategies Intact learned from working remotely and in-person across seven time zones, all while integrating its largest ...

  • Industry Trends & Predictions: 2023 - Webinar (EST)
    Join us virtually for our highly-anticipated Industry Trends & Predictions: 2023 , featuring respected p&c consultant Phil Cook. Phil will take a look back at significant events that have impacted our industry. In addition to his usual review of recent events impacting our industry and his analysis of developing trends for the immediate future, Phil will offer some personal observations on the most significant events that have shaped our industry over the last several years, and “crystal ...

  • Broker/Agent Licensing 10-Week Evening Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting - Evenings Twice a Week for 10 Weeks. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a new virtual evening (10 weeks) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to pre ...

  • Product Recall, Product Liability, and Contamination Insurance Coverage - webinar (EST)
    In this session, we focus on the ins and outs of product liability, product recall, and contamination insurance coverage. In a dynamic panel discussion, the presenters will explore the following topics: - The types of product liability, product recall, and contamination insurance coverages available; - The coverage disputes that arise in the context of claims for coverage under such policies; and - Key takeaways in handling demands for coverage. This session will be of relevance to all those dra ...

  • Executive Liability - Webinar (ET)
    WEBINAR | ENHANCING | TECHNICAL Corporate misfeasance both in the United States and Canada has resulted in significant legislative and judicial responses aimed squarely at the conduct of corporate directors, officers and executives. This has highlighted the importance and need for executive liability insurance and for understanding this seemingly complex area of regulation and liability. This course will provide an overview of the duties of Directors, Officers & Executives, the exposures fac ...

  • Water Water Water - Webinar (ET)
    WEBINAR | BUILDING | TECHNICAL Back by popular demand! This interactive session teaches you almost everything you need to know about water! We will learn basic terminology around water, floods and coverage. O nce we know the basics we will delve into the policy wording of a homeowners policy, Sewer Back-Up and Overland Water and Flood. Once we are done you will be so comfortable with the peril of water and be able to confidently explain why each coverage is required, what is covered and excluded ...

  • Water Water Water - Webinar (ET)
    This interactive session teaches you almost everything you need to know about water! We will learn basic terminology around water, floods and coverage. O nce we know the basics we will delve into the policy wording of a homeowners policy, Sewer Back-Up and Overland Water and Flood. Once we are done you will be so comfortable with the peril of water and be able to confidently explain why each coverage is required, what is covered and excluded and how to ensure your client understands the exposure ...

  • Builders' Risk & Wrap Up Liability - Webinar (ET)
    When building construction occurs as either ground-up new or renovation of an existing structure, there are many complex exposures and coverage options the underwriter, broker and risk manager must consider. They must also ensure the project is in compliance with the contract of the risk presented. In the event of a claim that arises during or after completion of a project, the adjuster must also be aware of available protections and clauses that may play a role in the settlement of the claim. J ...

  • Builders' Risk & Wrap Up Liability - Webinar (ET)
    When building construction occurs as either ground-up new or renovation of an existing structure, there are many complex exposures and coverage options the underwriter, broker and risk manager must consider. They must also ensure the project is in compliance with the contract of the risk presented. In the event of a claim that arises during or after completion of a project, the adjuster must also be aware of available protections and clauses that may play a role in the settlement of the claim. J ...

  • Virtual Teaching & Presentation Techniques (4-day program) - Webinar (EST)
    Do you need to enhance your teaching and facilitation skills for virtual presentations? If so, this four-day program is for you. (Course takes place virtually over 4 days: February 3, 10, 17 and 24, 2023) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better virtual trainer or instructor. This program is also used to develop instructors for the Insurance Institute CIP virtual class programs. Section 1: ...

  • Five Behaviors of a Cohesive Team® - Two Day Webinar (ET)
    WEBINAR | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lencio ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    WEBINAR | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exa ...

  • Everything DiSC Sales Training - Webinar (ET)
    The Everything DiSC® Sales Profile uses a research-validated learning model to create a highly personalized learner experience. The profile is sales-specific with in-depth information, including tips, strategies, and action plans to help salespeople become more effective. Learning Outcomes: Understanding Your DiSC Style Recognizing and Understanding Customer Buying Styles Adapting Your Sales Style to Your Customer’s Buying Style Each attendee will receive a personalized Everything DiSC Sales pro ...

  • Two Day Commercial Lines Automobile School - Webinar (ET)
    WEBINAR | BUILDING | TECHNICAL Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this three-day workshop, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basic ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success with this fantastic 10-day course designed to prepare you for the Broker (RIBO Level 1) or Agent (OTL) exam. This is an intensive course and requires students to attend all classes and complete homework assignments, reviewed with our highly effective instructor, Linda Edisbury, CIP . Participants will benefit from these learnings: Introduction to insurance business, the law and insurance, insurance contracts, insurance i ...

  • Certificates of Insurance - Webinar - (ET)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. Learning Outcomes: discuss current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents how to achieve greater efficiency and minimize paperwork how to manage customer expectations and suggestions for controlli ...

  • Cyber Security for Insurance Professionals - webinar (EST)
    Cyber security is a greater concern in today’s digital workspace than ever. As many services that used to be in-person are now online, we need to learn how to protect our digital selves against malicious attacks against our computers, servers, mobile devices, networks, and more.  But many people wonder, how exactly? Join us for an informative session on how to protect you and your clients’ confidential, virtual information. Providing details, definitions, and concrete examples, this session will ...

  • Understanding Bodily Injury (1.5 days) Webinar (EST)
    As a claims professional, you know the role of an adjuster has changed with regard to bodily injury claims. There is a greater focus on bodily injury claims management. To be successful, you want to boost your claims management skills and heighten your credibility. The Bodily Injury Seminar responds to an industry need for claims professionals to increase their bodily injury claims knowledge. If you are looking to enhance your or your staffs’ knowledge of how to handle Bodily Injury claims, this ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course (ET)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...