Assertiveness – Increasing your levels of confidence in every conversation

Webinar

Moncton-Online, NB [Carte]
Date and Time: juin 02, 2021 1:00 - 3:30 p.m. Atlantic

Communication Breakthroughs
By: Stephen Franklin

Assertiveness – increasing your levels of confidence in every conversation

-Do you avoid conversations due to a fear of conflict?
-Do you have difficulty standing up for yourself or asking for what you need?
-Do you avoid situations (or people) because you find them intimidating?
-Do you find it hard to set boundaries with people who are aggressive, demanding, rude, snarky or disrespectful?

Assertiveness is a key ingredient to healthy communications, but many insurance professionals struggle to assert themselves properly in critical conversations.In this session we define assertiveness and confidence and their critical role in achieving our desired communication outcomes.Then we look at ways to increase our levels of confidence and assertiveness in each and every interaction.

Key Learning Points for this session include:

•Assertiveness defined
•Understand the Psychology of Non-Confidence
•Learn to overcome intimidating situations through proper preparation
•Learn how to change the way we see intimidating situations so that they no longer intimidate us
•Learn how to set boundaries with "difficult" people
•Learn how to overcome the tendency to avoidance and speak up
•Learn the effective people skills that allow confident and assertive people to get what they need from others without resorting to aggression.

Mr. Franklin has over 27 years experiences and he goes that extra mile to ensure that each participant has the resources they need to succeed. He is also known to includes extensive personal coaching; helping clients develop personal motivation for professional skills development, facilitating them through the necessary behaviour changes. His training approach includes a strong focus on the practical rather than theoretical;

He is a dynamic and powerful communicator . This Serie "You Don't Want to Miss"

If you wish to participate in all 3 webinars Simply Click Here  and get a discount .

IMPORTANT NOTE REGARDING WEBINAR REGISTRATIONS & UTMOST GOOD FAITH:
Webinar registrations are per person. When registering, you confirm that only the
person(s) named in the order will participate .

For more information or to register, please contact Monique LeBlanc at mleblanc@insuranceinstitute.ca or Christine Doucet at cdoucet@insuranceinstitute.ca 

No refunds. Substitutes welcome.