How To deal with difficult people

IINB 1010 St- George Boulevard

Moncton, NB [Carte]
Date and Time: août 19, 2019 9:00 a.m - 12:00 p.m AST
Speaker(s):
Stephen Franklin, .


Seminar/Webinar
With Stephen P. Franklin

Dealing with difficult people? Don't miss this helpfull Seminar/Webinar

Difficult people come in many forms. They can be angry,agressive,demanding even unreasonable. For many insurance professionals, this is one of the most intimidating parts of the job.

In this session you will get an understanding of the motivations of the difficult people, why they behave the way they do; and you will be given effective techniques for dealing with theses individuals. You will learn how to not be intimidated by them and you will gain value through the practical techinques provides in this important session.


Date: Monday, August 19, 2019
Time: 9:00 a.m. - 12:00 a.m. AST
Location: IINB training Room, 1010 St.George Boulevard, Moncton NB
Member: $75,00
Non Member:$80.00
No refunds. Substitutions welcome.

Prix

Le prix de ce séminaire varie en fonction de votre adhésion. Les prix n'incluent pas les taxes

Description des frais Montant
Member $75.00
Non members $80.00