Leadership Competencies

Demonstrate your capacity to listen and to be curious

• Focus on active listening, synthesizing / making connections, asking the ‘right’ questions, and recommending a course of action

• Cultivate a reputation for respect, reliability, and engagement in the business

Hone your business acumen

• Build a strong sense of ethics and teamwork to demonstrate your capacity for leadership

• Cultivate strong internal and external working relationships (ie. brokers, team members, regulators, claims professionals, etc.)

Considering how YOU will lead

• Demonstrate a high degree of business acumen -- problem solving and decision making, critical thinking, and capacity to work autonomously – as your scope of authority increases

• Seek opportunities for ‘stretch’ assignments, contributing to project teams / internal committees, or engaging in process improvement in your area

• Assess what 'track' fits your career goals -- technical consultant or people manager?

Share your knowledge and expertise for the benefit of others

• Establish a reputation for building cross-functional relationships, managing conflict, and making things which are complex easily understood

• Seek opportunities for ‘stretch’ assignments with leadership focus or leading projects / internal committees in your area

• If on a people leadership track, foster a climate of engagement and develop an effective management style