Insurance Institute
About Us
Contact Us
Français
Search
Career Maps
Show/Hide Sub Menu
Navigating the Maps
Definitions in the Maps
Actuary
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Appraiser
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Broker/Agent - Sales
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Broker/Agent - Service
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Business Development
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Claims Investigator
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Loss Adjuster
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Loss Control Specialist
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Risk Manager
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
Underwriter
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Industry Engagement
Leadership Competencies
Career Path Chart
Downloadable Summary
People Management
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Career Path Chart
Downloadable Summary
Technical Management
Show/Hide Sub Menu
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Career Path Chart
Downloadable Summary
Education Pathways
Show/Hide Sub Menu
FCIP Designation
Advanced CIP Certificate
Risk Management Certificate
CIP Designation
GIE Certificate
Licensing Education
Insurance Knowledge
Interpersonal Skills
Management/Leadership
For Career Management
Show/Hide Sub Menu
My Career Perspective
My Attitudes & Core Values
My Mentoring
My Knowledge
My Skills & Experience
My Industry & Community Engagement
My Leadership Competencies
My Career & Performance
For Managers, HR & Organizations
Show/Hide Sub Menu
Using mycareer
Providing Feedback & Coaching
Leveraging Mentorship
Experience Speaks
Show/Hide Sub Menu
Advice Reels
Career Stories
Fireside Chats
mycareer blog
Navigating the Maps
Definitions in the Maps
Actuary
Appraiser
Broker/Agent - Sales
Broker/Agent - Service
Business Development
Claims Investigator
Loss Adjuster
Loss Control Specialist
Risk Manager
Underwriter
People Management
Technical Management
Attitudes & Core Values
Mentoring
Knowledge
Skills & Experiences
Career Path Chart
Downloadable Summary
Career Maps
>
Technical Management
>
Skills & Experiences
Skills & Experiences
Foundation
Leveraging insurance expertise to provide advice and counsel to team members
Core Skills
Time management; business communication; coaching / consulting; interpersonal; resourcefulness; active listening; relationship building; conflict management; problem solving
Key Experiences
Leading the application of best practices / approaches to team’s work; providing skills-based training / support to team members; understanding of process and change management; supporting team members in working effectively in regulatory / compliance / internal audit frameworks; providing advice and counsel; understanding reporting, departmental, and financial responsibilities of your unit
Emerging
Honing your technical management expertise and growing comfort with increased scope / autonomy
Core Skills
Negotiation; maintaining strong internal / external relationships; initiative; multitasking; building a strong personal / organizational brand; cross-functional communication; change management; presentation
Key Experiences
Serving as technical consultant to a broader operational team; contributing to new product development / operational frameworks; transferring knowledge through training; providing expert advice outside the department / to senior leaders; influencing decisions through sharing industry trends / best practices; supporting projects implementing new / revised actuarial rules, quality insurance, technological innovation, etc.
Established
Demonstrating capacity both as a functional and strategic leader
Core Skills
Strategic thinking; organizational management; change leadership; performance optimization; business planning
Key Experiences
Leading projects to support quality assurance, product development / revisions, innovation, etc.; influencing internal and external stakeholders on key issues / trends; fostering expertise in shaping organizational policy and procedures; providing expert level guidance and direction to senior leaders; developing aptitude for strategic planning and leadership; supporting succession planning / knowledge transfer across the organization