Fundamentals of Restoration: Integrity in Claims - Webinar (EST)


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Date and Time: March 20, 2024 2 pm - 4 pm EST

This session focuses on the market trends and issues as it relates to property claims in a post covid market. The session will help you understand property complexities, fraud potential, relationship to subrogation, awareness of the restoration process, mitigation strategies, early cause determination, and maintaining ethical practices.

Attendees of this 2 hour session will learn:

  • The 10 step claims process

  • Water Claims are on the rise! Statistics Matter

  • Types of Fraud and how it relates to water claims

  • Mitigation in emergencies

  • Determine Causation

  • Maintaining ethical standards

  • Early investigation and reporting

  • Contractor role and responsibilities

  • Potential for subrogation

  • Reducing Claims dollars

  • This session promises to engage and interact with attendees to create a dialogue and deepen understanding!

    Seminar Presenter:

    Stephanie Beattie
    President & Founder
    Center for Disaster Recovery

    CE accreditation:  2 RIBO hours (pending)

    In order to be eligible for Continuing Education hours, you must be logged in for the duration of the entire webinar, attendance will be taken throughout (late arrival or early departure from session will result in no CE hours issued as per the provincial regulator.  For a webinar, this includes a transmission disruption due to unresolvable technical issues.  Partial hours cannot be issued)

    Your Insurance Institute of Ontario membership must be up-to-date.
    - Fees noted below do not include hst.
    - In order to be eligible for Continuing Education hours, you must be logged in for the duration of the entire webinar, attendance will be taken throughout.
    - FOR GROUP RATES OF 3 OR MORE, or If you need assistance with registration, email us:

    24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar. This link is unique to you and is tied to your name, it cannot be shared or used by others. This link must be used when you log in to the webinar so that your attendance can be tracked.

    Our webinar platform for this session is Zoom.
    Please ensure your system meets the technical requirements to participate. You test your system using this link:
    AUDIO: Headphones or speakers connected to your computer are required for this webinar.

    Please be advised that your image and voice may be captured and recorded during this virtual session for review purposes. Your participation in this virtual session is considered consent to be recorded as required by law.
    It is highly recommended that you follow our suggested best practices when participating in any virtual session.
    We have taken every precaution to keep you and your information safe. Here is what we are doing to protect all of our stakeholders.



    PriceFee PriceAmount
    IIO Member Early Bird (deadline March 1) $135.00
    Graduates Early Bird (deadline March 1) $115.00