Business Communications - Webinar (ET)


ON [Map]
Date and Time: March 08, 2023 9:30 - 11:30 am ET
Melanie Needham, FCIP. CRM
MRD Training & Consulting Inc.

In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success.

Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust.

This seminar covers all aspects of communication including:

Business writing skills for email

Delivering bad news

Building rapport.

Since Communication is a two way process our discussion involves both how we send and receive messages.

The communication courses and seminars below will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.

Seminar Leader:  Melanie Needham, FCIP, CRM

RIBO Accreditation:   2 Hours Personal

Your Insurance Institute of Ontario membership must be up-to-date.
- In order to be eligible for Continuing Education hours, you must be logged in for the duration of the entire webinar, attendance will be taken throughout.
- FOR GROUP RATES OF 3 OR MORE, or If you need assistance with registration, email us:

Please read the following carefully before registering:

24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar.

Our webinar platform for this session is Zoom.

AUDIO: Headphones or speakers connected to your computer are required for this webinar.

Please be advised that your image and voice may be captured and recorded during this virtual session for review purposes. Your participation in this virtual session is considered consent to be recorded as required by law.
It is highly recommended that you follow our suggested best practices when participating in any virtual session.
We have taken every precaution to keep you and your information safe. Here is what we are doing to protect all of our stakeholders.