Day 1 - Auto, Feb 7

• Overview of coverages & common endorsements
• Interpreting MVR
• Interpreting Autoplus
• Calculating Grid – Alberta only
• Factors influencing Driving Records
• Overview of the auto application

Day 2 - Property, Feb 9

• COPE
• Building evaluators
• Overview of Coverages & common endorsements
• Overview of the property application

Day 3 - Liability, Feb 15

• Overview of Liability Coverages
• Umbrella
• Communication & Process Best Practices

Day 4 - Soft Skills, Feb 16

• Difficult Conversations
• Looking out for Red Flags
• Handling Objections
• Sales Techniques
• Best Practices & tips for E&O prevention

Please contact our office should you only require any of the specific days.

Presenter:  Anastasia Dubois, CIP, RPT 

With nearly 30 years of industry experience, self-described insurance geek Anastasia Dubois has journeyed through a variety of roles engaging every part of the insurance spectrum since 1993.  From broker to direct writer, front line analyst to leadership, (even a little non-profit along the way) the depth of her career path provides her with a detailed map to insurance mastery.  Her current position with the Insurance Institute of Canada, enables her to support the Western and Atlantic regions as a Customer Relationship Manager.  This role provides the perfect outlet for Anastasia to share her knowledge and passion of the insurance industry in several ways.

No stranger to facilitation and training, she relishes the opportunity to guide students, peers, and leaders towards CIP designation in a meaningful and positive way.

Still on Anastasia’s personal and professional "to do" list??　 Achieving her CRM designation, write a romance novel and try scuba diving.

Corporate rate: $449 each person for a groups of 3 & 4,  $395 each person for a group of 5 or more - Contact Kimmy Fung at kfung@insuranceinstitute.ca to register.

$50 discount to the 4 day bundle with purchase of our licensing program or kit applicable for 6 months

CE Credits:    ICM Course ID # 40551, 24 CE Hours General. Full attendance is required. Late arrival or early departure results in no CE hours issued as per ICM regulations. For a webinar, this includes a transmission disruption due to unresolvable technical issues. Partial hours cannot be issued. 

Cancellation Policy: No cancellation allowed. Substitute welcome as long as we are notified more than 24 hours prior to the webinar. All registrants will receive an e-mail providing the link to the Webinar the day before.

Membership: Insurance Institute membership is required. IIMB Membership Fee of $80.95 + GST is applicable (membership expires May 31, 2023).  For assistance to renew or process your membership, please contact iimmail@insuranceinstitute.ca .