Two Day Commercial Lines Automobile School - Webinar (ET)


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Date and Time: February 15, 2023 - February 16, 2023 9:00am - 4:00pm (ET)
Melanie Needham, Facilitator
MRD Training & Consulting Inc.


Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this three-day workshop, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines.

You’ll see the benefits of attending this seminar right away in your workplace:

Brokers: comprehend the basics of commercial auto to provide sound advice to your clients and effectively gather the information needed to meet the acceptance criteria of insurance companies.

Underwriters: refresh your perspective on commercial auto risks to ensure effective and thorough underwriting of commercial auto risks.

Adjusters: quickly identify potential coverage issues and ensure accuracy and understanding of nuances in commercial auto claims scenarios.

Learning Outcomes:

  • Identify the steps in the underwriting process for commercial auto, including endorsements
  • Understand the rating process for individually rated commercial autos (IRCA) and fleet policies
  • Describe the coverage and risk exposures associated with the most popular classes of commercial auto
  • Describe the Non-Owned Auto Policy
  • Provide risk management advice to your clients
  • Describe the background and purpose of the CVOR
  • Demonstrate how CVOR is applied to underwriting
  • How to read all sections of the CVOR
  • Understand the relationship between Collisions, Convictions and Inspections with the "Overall Violation Threshold" percentage
  • Understand inspections and interventions How to use the CVOR as a sales tool
  • Complete an analysis of the OAP #4 (garage) policy, outlining coverages relating to both the "owned" section, and the "non-owned" section.
  • Describe some of the most important endorsements used with this policy.
  • Undertake the gathering and underwriting of information and a review of the application form.
  • A look at some of the many rating systems used in the industry and how to best measure risk.



Melanie Needham, FCIP, CRM President, MRD Consulting

CE accreditation:


Please Note:

  • Prices below are for IIO Members. Fees noted below do not include HST.
  • For Non-members and renewing members, the IIO Membership fee will be added to your cart
  • Sorry, no refunds. Credit notes issued only with 48 hour written notice
  • In accordance with Provincial regulator's guidelines, in order to be eligible for CE hours, you must be logged in with for the entire duration of the session. Partial hours cannot be issued.
  • Connection details will be sent by email 24 hours in advance of the session. Please ensure that your contact information is updated in your member profile.

    For group rates of 3 or more, or if you need assistance with registration, email us: