Productive Conflict Management- Webinar (EST)

Webinar

ON [Map]
Date and Time: September 01, 2021 1:00 p.m. - 3 p.m. EST

WEBINAR  |  BUILDING  |  MANAGEMENT

One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace,

Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, this session will help learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. Increase self-awareness around conflict behaviors and discover how to effectively respond to the uncomfortable and unavoidable challenges of workplace conflict. 

Conflict, participants will:

  • Appreciate how their style of handling conflict affects the people around them

  • Learn how to "catch" themselves when going down a destructive conflict path

  • Discover how to reframe a conflict situation and choose more productive behaviors

  • Build a common language in the organization around appropriate conflict behavior

    Seminar Leader: Melanie Needham, FCIP, CRM
    President, MRD Consulting

    Number of Credits:  2 RIBO Management Hours

    PLEASE NOTE:
    - Prices below are for IIO Members. Fees noted below do not include hst.
    - Non-members and renewing members the IIO Membership fee will be added to your cart.
    - Sorry, no refunds. Credit notes issued only with 48 hour written notice

    LINK TO WEBINAR
    24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar.

    COMPUTER REQUIREMENTS
    Our webinar platform is GoToWebinar. You can test your system at the following link:
    https://support.goto.com/webinar/system-check-attendee

    If you have any questions or for assistance with registration, invcluding group sales, please contact us: kawarthadurhammail@insuranceinstitute.ca

     

    Pricing

    Pricing for this seminar varies based on your membership. Prices exclude tax

    Fee Description Amount
    IIO Members Early Bird (Until August 20) $62.00
    CIP Graduates Early Bird (until August 20) $60.00