Dealing with the Impact of COVID-19 at Work - Webinar (CST)


Insurance Institute of Manitoba, MB [Map]
Date and Time: November 25, 2020 11:30 a.m. - 1:30 p.m. CST

Is your organization prepared to meet the changing needs and the impact after Covid-19? If you share concerns about the future of our industry, join us for an interactive session to discuss how to deal with the Impact of COVID-19 in the Workplace. COVID-19 has impacted everything we do, and dramatically changed the way we do work.  In this session we will look at the following:

- Managing staff in the COVID-19 workplace
- Managing our own workload
- Communicating with customers, co-workers and staff with COVID restriction
- Managing our levels of stress and our mental health
- And how the industry can better prepare to tackle new challenges

Who should attend?

Insurance professionals in various stages of their career , who are interested in gaining personal insight into how the industry has been impacted.
Human resources professionals, who are concerned about managing staff in the COVID-19 workplace.
Industry leaders, who are interested in how the industry can better prepare after COVID-19 and tackle new challenges.

Business owners and managers, who are interested in communicating with customers, co-workers and staff regarding COVID restrictions and where it is going in the near future.

Presenter:  Stephen Franklin

Stephen has taught Professional Development for 27 years, currently in his own practice with his own training programs. He has worked for a number of years with the Atlantica Learning Corp and in partnership with Day-Timers of Canada. His courses are based on extensive research and methodical testing to ensure that the information, skills, processes and techniques he present are real solutions that produce real results.

He is an experienced facilitator, facilitating in accordance with the International Board of Standards for Training Performance and Instruction. In his various roles as a public speaker he have spoken across Canada as well as in the United States and Australia. His experience also includes extensive personal coaching; helping clients develop personal motivation for professional skills development, facilitating them through the necessary behaviour changes.

His training approach includes a strong focus on the practical rather than theoretical: a strong focus on behavioural change, helping participants successfully implement the learning: and interactive, dynamic sessions.  Franklin have a passion for helping to develop workplaces that works for everyone; where the corporation experiences the levels of success it desires, and where the employees who create the success have a meaningful and positive work experience. His programs are designed to address both sides of the equation and the forever changing industry.

DATE:  Wednesday November 25, 2020
TIME:   11:30 AM - 1:30 PM CST

2 CE Hours General and Adjuster (ICM Course ID # 34831)
Please be aware that tardy arrival to or early departure from any seminar will preclude IIMB from issuing a CE certificate for the seminar.

Prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar. 

You will need AUDIO on your computer in order to participate in this session. Please make sure you have tested your audio prior to attending.

No refunds issued, with the exception of an incomplete session as a result of unresolvable technical difficulties. Substitution of another person is acceptable - please notify us of such changes so CE records can be adjusted appropriately. IIMB reserves the right to cancel this seminar due to unforeseen extenuating circumstances - in such an event, all fees will be refunded.


Pricing for this seminar varies based on your membership. Prices exclude tax

Fee Description Amount
Member $60.00
Non-member $70.00