Perils & Pitfalls

Insurance Institute of Southern Alberta

1110, 833 - 4 Avenue SW, Calgary, AB, T2P 3T5 [Map]
Date and Time: May 15, 2019 8:45 a.m. - 12:00 p.m.


Avoid the pitfalls in policy coverage interpretation by developing a strong understanding of insurance policies and their interpretations. Personal Lines coverage will be used in the workshop to facilitate learning.


  • Develop a base to build on with respect to coverage interpretation and wording comparison.

  • Examine policy wordings, and review claims examples.

  • Receive handout material for future reference.

  • Engage through presentation and workshop style.

  • Who should attend:
    This seminar is designed for all staff (Adjusters, Brokers and Underwriters) provides the foundation for policy wording interpretation.

    Presenter: Ken De Decker, CIP, CRM

    Ken began his insurance career in 1982 in Winnipeg. He has held positions of increasing responsibility
    (underwriting, policy construction, branch management, broker management, pricing, business analytics, claims interpretation) for major property and casualty Insurers. He spent four years with a commercial broker in Winnipeg.

    He became a Chartered Insurance Professional with the Insurance Institute of Canada in 1991 and obtained his certificate in Risk Management in 1994.

    He was an instructor for the Insurance Institute of Manitoba for 9 years and is active in the industry as a presenter of many seminars on behalf of industry groups and associations.

    During the recent catastrophic events in Alberta (2016 fire and 2013 flood) he was the lead at the corporate underwriting level to support claims with policy wording interpretation and strategy.

    His present position is with The Wawanesa Mutual Insurance Company as the Director, Specialty Lines. He is responsible for Wawanesa’s Specialty Lines operations at the corporate level in Canada

    Registration:   8:30 a.m.
    Presentation:  8:45 a.m. - Noon
    15 minute break
    Beverages and snacks provided

    CE Credits: AIC Course ID #51009, 3 CE Hours General & Adjuster Please be aware that tardy arrival to or early departure from any seminar or, in the case of a webinar an incomplete session as a result of unresolvable technical difficulties, will preclude IISA from issuing a CE certificate for the seminar.

    Sign up for the afternoon session of At Home with Habitation and lunch is on us!

    Registration deadline May 10, 2019


    Sorry, no refunds issued, with the exception of an incomplete session as a result of unresolvable technical difficulties. Substitution of another person is acceptable - please notify us of such changes so CE records can be adjusted appropriately. IISA reserves the right to cancel this seminar due to unforeseen extenuating circumstances - in such an event, all fees will be refunded.

    PRICES BELOW ARE BEFORE TAX. (For on-line registrants, please ensure you are being charged the correct price as shown below)