SOLD OUT! Dispelling the Myths of DCPD

Aviva Canada

99 Wyse Road, 16th Floor, Dartmouth, NS, B3A 4S5 [Map]
Date and Time: March 07, 2019 8 - 10 a.m. Atlantic


For many, DCPD is the most misunderstood section of the auto insurance policy. Join us for a Back to Basics discussion with a panel of experts: a Broker, an Underwriter and an Adjuster. Applying the rules of DCPD isn't always as simple as we may think. Hear about the challenges that our panel members face in answering questions from customers, rating policies and settling claims. This is an interactive session created for those of us in the Industry who are faced with challenging questions or scenarios involving DCPD, but aren’t really sure how to answer. 

DCPD (Direct Compensation Property Damage) is the law. It applies to automobile with Fault Determination Rules that are intended to simplify complex liability situations. Because this is an interactive panel discussion, you will walk away with perspectives from different stakeholders, interesting real-life examples of how DCPD works, and perhaps answers to questions that you have had, but weren’t sure who to ask. Just like our work in our everyday lives, we don’t always have all of the answers and sometimes, we aren’t even sure that we have the questions. We will be discussing situations that fall outside of the standard everyday situations and from this, you will be able to answer questions with confidence about how DCPD impacts your customers, brokers, insureds and colleagues. You will have the opportunity to learn about DCPD from different roles within the Industry and understand the impact on premiums, loss settlements and profitability impacts. You will also have an opportunity to ask questions that you have about DCPD. Together - we will Dispel the Myths!  

What can you expect to learn from this presentation?

Be prepared to answer questions and explain the DCPD process to your clients as a claim unfolds. 

Understand how DCPD responds to claims and the impact that DCPD can have on the profitability and rating of a policy.

Claims Adjusters:
Ways to ensure that you are making the right decisions, following the correct protocols under the legislation, and applying DCPD under the Fault Determination Rules correctly .


Kevin Spruin, BComm, FCIP - Aviva Canada
Commercial Auto Senior Specialist with twenty years in the industry, specializing in automobile Insurance. Kevin works with Aviva in a Senior Specialist Role where he oversees the commercial auto product including transportation risks.

Matt Robblee, CAIB, CIP - Caldwell Roach Insurance
Matt is a Senior Broker at Caldwell Roach Insurance, with fifteen years of personal and commercial lines sales and service experience. He currently serves as the Vice President of the Insurance Institute of Nova Scotia, and is a Director for the Insurance Institute of Canada.

Joanne Morgan, CIP
Joanne has nineteen years experience in the insurance industry, having worked in various roles.
Joanne is the Branch Supervisor at Crawford & Company (Canada) Inc. and directly supervises the Auto PD unit. Joanne is also an Instructor for the Insurance Institute of Nova Scotia.

The price of this seminar includes refreshments upon arrival.

CE Credits available for:
British Columbia

No cancellations, substitutions are welcome.

If you have any questions, or for assistance with registration, please contact us: