Seminars

  • Commercial Liability 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, you ...

  • Broker/Agent Licensing Prep Course: Ontario Evening Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? This course will prepare you to write the Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") exams. Join us for our upcoming evening licensing exam prep class, which is being held twice a week for ten weeks. Students enrolled in our licensing prep courses enjoy a much higher rate of success than those who opt for self study, allowing them to become licensed faster ...

  • Appraisals: Dispute Resolution for Property Claims Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. Not only will this webinar expand the knowledge for insurers and adjusters, this is a great webinar for brokers to wrap their head around ADR to gain the expertise they need to advocate on behalf of their clients ...

  • Management Essentials - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This two day program has been designed to enable managers to develop new skills and enhance their management capabilities. Management Essentials is a two day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the styles of the ...

  • Appraisals: Dispute Resolution for Property Claims Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. Not only will this webinar expand the knowledge for insurers and adjusters, this is a great webinar for brokers to wrap their head around ADR to gain the expertise they need to advocate on behalf of their clients ...

  • Earthquake Risk, Exposures & Claims Handling - Webinar (PDT)
    This is the registration page for IIBC members. Please register with your local Institute office IIM , IISK , IIPEI , IINS , IINL . WEBINAR | ENHANCING | TECHNICAL Did you know there are almost 4000 Earthquakes recorded in Canada each year? Gain insight on the economic impact of a major earthquake in Canada and the recovery process post earthquake events. In addition, earthquake risks and claims handling will be discussed including the use of technology to facilitate claims. The case study will ...

  • The Keys to High Powered Staff Meetings - Webinar (Atlantic)
    Webinar Leader: Stephen Franklin Meetings are plentiful in the Insurance Industry, and they are critical to our success. But many professionals name the meetings they attend as a major time-waster. This indicates meetings that are improperly run. In this session we look at the critical role meetings play and the value that well-run meetings provide to our over-all success. You will also learn how to lead meetings that energize, engage and mobilize staff.  Learning points include: - The role of m ...

  • The Keys to High Powered Staff Meetings
    The Keys to High Powered Staff Meetings Webinar Leader: Stephen Franklin Meetings are plentiful in the Insurance Industry, and they are critical to our success. But many professionals name the meetings they attend as a major time-waster. This indicates meetings that are improperly run. In this session we look at the critical role meetings play and the value that well-run meetings provide to our over-all success. You will also learn how to lead meetings that energize, engage and mobilize staff.  ...

  • The Keys to High Powered Staff Meetings - Webinar (NL)
    Meetings are plentiful in the Insurance Industry, and they are critical to our success. But many professionals name the meetings they attend as a major time-waster. This indicates meetings that are improperly run. In this session we look at the critical role meetings play and the value that well-run meetings provide to our over-all success. You will also learn how to lead meetings that energize, engage and mobilize staff.  During this webinar you'll learn: - The role of meetings in a healthy bus ...

  • The Keys to High Powered Staff Meetings
    The Keys to High Powered Staff Meetings Webinar Leader: Stephen Franklin Meetings are plentiful in the Insurance Industry, and they are critical to our success. But many professionals name the meetings they attend as a major time-waster. This indicates meetings that are improperly run. In this session we look at the critical role meetings play and the value that well-run meetings provide to our over-all success. You will also learn how to lead meetings that energize, engage and mobilize staff.  ...

  • The Keys to High Powered Staff Meetings - Webinar (CDT)
    Meetings are plentiful in the Insurance Industry, and they are critical to our success. But many professionals name the meetings they attend as a major time-waster. This indicates meetings that are improperly run. In this session we look at the critical role meetings play and the value that well-run meetings provide to our over-all success. You will also learn how to lead meetings that energize, engage and mobilize staff.  Learning points include: The role of meetings in a healthy business. Plan ...

  • Earthquake Risk, Exposures & Claims Handling - Webinar (CDT)
    This is the registration page for IIMB members. Please register with your local Institute office for IIBC , IINS , IINL , IISK , IIPEI . WEBINAR | ENHANCING | TECHNICAL Did you know there are almost 4000 Earthquakes recorded in Canada each year? Gain insight on the economic impact of a major earthquake in Canada and the recovery process post earthquake events. In addition, earthquake risks and claims handling will be discussed including the use of technology to facilitate claims. The case study ...

  • Earthquake Risk, Exposures & Claims Handling - Webinar (MST)
    This is the registration page for IISK members. Please register with your local Institute office IIBC , IIM , IINS , IINL , I IPEI WEBINAR | ENHANCING | TECHNICAL Did you know there are almost 4000 Earthquakes recorded in Canada each year? Gain insight on the economic impact of a major earthquake in Canada and the recovery process post earthquake events. In addition, earthquake risks and claims handling will be discussed including the use of technology to facilitate claims. The case study will r ...

  • Earthquake Risk, Exposures & Claims Handling - Webinar (Atlantic)
    This is the registration page for IIPEI members. Please register with your local Institute office IIM , IISK , IIBC , IINS , IINL WEBINAR | ENHANCING | TECHNICAL Did you know there are almost 4000 Earthquakes recorded in Canada each year? Gain insight on the economic impact of a major earthquake in Canada and the recovery process post earthquake events. In addition, earthquake risks and claims handling will be discussed including the use of technology to facilitate claims. The case study will re ...

  • Earthquake Risk, Exposures & Claims Handling - Webinar (NL)
    This is the registration page for IINL members. Please register with your local Institute office IIM , IISK , IIBC , IIPEI , IINS WEBINAR | ENHANCING | TECHNICAL Did you know there are almost 4000 Earthquakes recorded in Canada each year? Gain insight on the economic impact of a major earthquake in Canada and the recovery process post earthquake events. In addition, earthquake risks and claims handling will be discussed including the use of technology to facilitate claims. The case study will re ...

  • Virtual Escape Room (EST)
    Grab a drink and a device and escape the monotony of virtual work with a fun team building experience that blends collaboration, creativity and a dash of competition. Escape rooms are a popular game for people looking to use logic and puzzle-solving capabilities to "escape" from some "scary" situations. Usually played in person, you can now take on the challenge virtually wherever you are located! Compete against other Ontario industry personnel in a true ‘battle of the brains’. Register as a gr ...

  • Virtual Escape Room (EST)
    Please register with your local Institute office IINS , IINB , IIPEI , IINL . Grab a drink and a device and escape the monotony of virtual work with a fun team building experience that blends collaboration, creativity and a dash of competition. Escape rooms are a popular game for people looking to use logic and puzzle-solving capabilities to "escape" from some "scary" situations. Usually played in person, you can now take on the challenge virtually wherever you are located! Compete against other ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Cyber Liability Exposures, Coverages - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recent c ...

  • At the Forefront Subscription
    Our At the Forefront series gives you the c-suite perspective on the most pressing issues facing our industry today. This year, we’re hosting bi-monthly talks with some of the industry’s most passionate and dynamic leaders. Join the discussion at every session by becoming a regular subscriber to the series. As an ‘At the Forefront’ subscriber, here’s what you’ll get: Save money : Save up to 30% off the cost of an individual registration. Stay connected : As a subscriber, you'll stay engaged with ...

  • FREE - Choose Your Licensing Education Path
    WEBINAR | BUILDING | TECHNICAL Choose Your Licensing Education Path Not sure how to go about getting your General License? This session will help you to determine which is the best path for you. In this session, you will learn about different paths to become licensed in Alberta for General Level 1, 2 & 3. With recent changes to the CIP Equivalencies that were announced by AIC in October 2019, there have been updates in the required courses which we will review during this session. Learning O ...

  • Commercial Contracts & Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Commercial contracts and leases are not based on a standard form and each contract and lease will differ in terms and conditions. This seminar is designed to introduce you to common terms and conditions in the types of contracts and leases that your commercial customers will be entering into. Here is what you will learn about during the seminar: (1) Elements of a Legal Contract; (2) Credit Agreements; (3) Leases (Net Leases/ Net Net Leases/ Net Net Net Leases); (4) ...

  • FREE - Choose Your Licensing Education Path
    WEBINAR | BUILDING | TECHNICAL Choose Your Licensing Education Path Not sure how to go about getting your General License? This session will help you to determine which is the best path for you. In this session, you will learn about different paths to become licensed in Saskatchewan for Restricted Auto, as wellas General Level 1, 2 & 3. Learning Objectives: Available Licensing Methods Recent Course updates to CIP equivalency Available classes and format Presenter: Anastasia "Stacey" Dubois, ...

  • FREE - Choose Your Licensing Education Path - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL Choose Your Licensing Education Path Not sure how to go about getting your General License? This session will help you to determine which is the best path for you. In this session, you will learn about different paths to become licensed in Manitoba for General Level 1, 2 & 3. Learning Objectives: Available Licensing Methods Recent Course updates to CIP equivalency GLQP process for Level 1 Available classes and format Presenter: Anastasia "Stacey" Dubois, CIP, R ...

  • IADQ-MTL- Formation des formateurs_cohorte 1
    Vous animez des formations de manière régulière ou ponctuelle? Vous êtes confronté à faire de nombreuses présentations face à des auditoires différents? La nouvelle réalité professionnelle vous a poussé à vous dépasser face à environnement davantage virtuel? N'attendez plus et développez votre profil de formateur en acquérant de nouvelles connaissances et compétences ! OBJECTIFS DE LA FORMATION À travers  5 modules complémentaires , à la fin de votre formation vous serez en mesure : - d'adapter ...

  • Business Interruption Claims: Canadian and International Key Jurisprudence Trends-Webinar (NL)
    Please register with your local Institute: IIO-HN IIO-GTA IIS IINB IINS Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partne ...

  • Business Interruption Claims: Canadian and International Key Jurisprudence Trends-Webinar (Atlantic)
    Please register with your local Institute: IIO-HN IIO-GTA IIS IINB IINS Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partne ...

  • Business Interruption Claims: Canadian and International Key Jurisprudence Trends - Webinar (EST)
    Please register with your local Institute office IIO-HN , IINS , IISK , IINB , IINL Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug S ...

  • Business Interruption Claims: A Canadian and International Key Jurisprudence Trends - Webinar AST
    Please register with your local Institute: IIO-HN IIO-GTA IINS IISK Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partner, B ...

  • Business Interruption Claims: A Canadian and International Key Jurisprudence Trends - Webinar (EST)
    Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partner, Borden Ladner Gervais LLP, covering updates on the Canadian landscape ...

  • Business Interruption Claims: Canadian and International Key Jurisprudence Trends-Webinar (Atlantic)
    Please register with your local Institute: IIO-HN IIO-GTA IIS IINB Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug Smith, Partner, Bo ...

  • Business Interruption Claims: A Canadian and International Key Jurisprudence Trends - Webinar (MST)
    Please register with your local Institute office IIO-HN , IIO-GTA, IINS, IINB , IINL Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering international perspectives and Doug ...

  • Part 1: Demystifying Business Interruption Insurance - Webinar (PDT)
    This is the registration page for IIBC members. Please register with your local Institute office IISK , IISA , IIM , IINL , IINS , IIPEI WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the basic ...

  • FREE - Educational Planning for Insurance Professionals - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL In this seminar, participants explore the process of researching and preparing a comprehensive education plan. They explore the various insurance professional education resources and programs available, learn how they complement each other, and discover effective planning strategies that enhance their continuing professional development. Participants improve their understanding of the various learning programs available and learn how to effectively map their educat ...

  • FREE -Educational Planning for Insurance Professional
    WEBINAR | BUILDING | TECHNICAL In this seminar, participants explore the process of researching and preparing a comprehensive education plan. They explore the various insurance professional education resources and programs available, learn how they complement each other, and discover effective planning strategies that enhance their continuing professional development. Participants improve their understanding of the various learning programs available and learn how to effectively map their educat ...

  • FREE - Educational Planning for Insurance Professionals
    WEBINAR | BUILDING | TECHNICAL In this seminar, participants explore the process of researching and preparing a comprehensive education plan. They explore the various insurance professional education resources and programs available, learn how they complement each other, and discover effective planning strategies that enhance their continuing professional development. Participants improve their understanding of the various learning programs available and learn how to effectively map their educat ...

  • FREE - Educational Planning for Insurance Professionals
    WEBINAR | BUILDING | TECHNICAL In this seminar, participants explore the process of researching and preparing a comprehensive education plan. They explore the various insurance professional education resources and programs available, learn how they complement each other, and discover effective planning strategies that enhance their continuing professional development. Participants improve their understanding of the various learning programs available and learn how to effectively map their educat ...

  • At the Forefront: A Look Back and the View Forward for Facility Association - Webinar (EST)
    Most of us who have dealt within the auto insurance space, either as brokers, underwriters or claims personnel have heard of the Facility Association (FA) and its unofficial title as the ‘insurer as last resort’. But have you ever wondered why such an organization exists, and how they endure in the marketplace? In this session, President and CEO Saskia Matheson will offer a glimpse into the inner workings, challenges and opportunities within FA. She’ll be sharing more about how FA has changed ov ...

  • Part 1: Demystifying Business Interruption Insurance - Webinar (MDT)
    This is the registration page for IISA members. Please register with your local Institute office IISK , IIBC , IIMB , IINS , IINL , IIPEI , IINA WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand th ...

  • Demystifying Business Interruption Insurance; Pt 1 - Webinar (Atlantic)
    This is the registration page for IINS members. Please register with your local Institute office IISK , IISA , IIBC , IIPEI , IINL WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the basic concep ...

  • Part 1: Demystifying Business Interruption Insurance - Webinar (CDT)
    This is the registration page for IIMB members. Please register with your local Institute office IISK , IISA , IIBC , IINL , IINS , IIPEI . WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the bas ...

  • Demystifying Business Interruption Insurance; Pt 1 - Webinar (NL)
    This is the registration page for IINL members. Please register with your local Institute office IISK , IISA , IIBC , IIPEI , IINS WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the basic concep ...

  • Part 1: Demystifying Business Interruption Insurance - Webinar (MST)
    This is the registration page for IISK members. Please register with your local Institute office for IIBC , IISA , IIM , IINS , IINL , IIPEI . WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the ...

  • Part 1: Demystifying Business Interruption Insurance - Webinar (MDT)
    This is the registration page for IINA members. Please register with your local Institute office IISK , IIBC , IIMB , IINS , IINL , IIPEI , IISA WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand th ...

  • Demystifying Business Interruption Insurance; Pt 1 - Webinar (Atlantic)
    This is the registration page for IIPEI members. Please register with your local Institute office IISK , IISA , IIBC , IINS , IINL WEBINAR | FOUNDATION | TECHNICAL Business Interruption Insurance can be perceived as highly technical and difficult to understand. This webinar will help you demystify this very important type of insurance. Whether you are an adjuster, broker or underwriter, this webinar is designed to provide the essential tools and confidence you need to understand the basic concep ...

  • Modifying the Mindset - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Dealing With What Comes Next Since the global pandemic started, there have been so many unique stories; from those who faced hardship and tragedy, to those who showed amazing examples of resilience, adaptation, and innovation. The pandemic has also introduced a ‘collective experience,’ often played out in themes such as ‘we’re all in this together’ and a call for extra patience and kindness. In spite of this theme, and while it can be hard to define, many insurance ...

  • Negotiating Skills for the Insurance Professional -Webinar (MST)
    WEBINAR | BUILDING | TECHNICAL We are all required to negotiate on a regular basis. In today's workplace, it is considered an essential skill. Negotiation is a conversation between two or more people or parties intended to reach a mutually beneficial outcome, or to resolve points of difference. It is a process for finding solutions where a solution is not clearly evident; or agreements when an agreement does not currently exist. We negotiate with staff, with our boss, with co-workers, with suppl ...

  • Business Interruption: Beyond the Basics - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how tos of business interruption. Business interruption insurance is a vital component of any business continuity p ...

  • Developing the Leader Within - Module 1, 2 & 3 - Webinar (EST)
    Are you looking to develop your leadership skills? If so, this three-module program is for you. This program consists of 3 half-day modules as follows: MODULE 1 - Leadership Lid and Emotional Intelligence - October 13, 2021 | 12:30 - 4:15pm EST - MODULE 2 - Mindset, Core Values and Effective Communication - October 26, 2021 | 12:30 - 4:15pm EST MODULE 3 - Intentional Leadership, Coaching and Leading Through Change - November 3, 2021 | 12:30 - 4:15pm EST MODULE 1 - Leadership Lid and Emotional In ...

  • Negotiating Skills for the Insurance Professional
    WEBINAR | BUILDING | TECHNICAL We are all required to negotiate on a regular basis. In today's workplace, it is considered an essential skill. Negotiation is a conversation between two or more people or parties intended to reach a mutually beneficial outcome, or to resolve points of difference. It is a process for finding solutions where a solution is not clearly evident; or agreements when an agreement does not currently exist. We negotiate with staff, with our boss, with co-workers, with suppl ...

  • Negotiating Skills for the Insurance Professional -Webinar (MDT)
    WEBINAR | BUILDING | TECHNICAL We are all required to negotiate on a regular basis. In today's workplace, it is considered an essential skill. Negotiation is a conversation between two or more people or parties intended to reach a mutually beneficial outcome, or to resolve points of difference. It is a process for finding solutions where a solution is not clearly evident; or agreements when an agreement does not currently exist. We negotiate with staff, with our boss, with co-workers, with suppl ...

  • Negotiating Skills for Insurance Professionals - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL We are all required to negotiate on a regular basis. In today's workplace, it is considered an essential skill. Negotiation is a conversation between two or more people or parties intended to reach a mutually beneficial outcome, or to resolve points of difference. It is a process for finding solutions where a solution is not clearly evident; or agreements when an agreement does not currently exist. We negotiate with staff, with our boss, with co-workers, with suppl ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (Atlantic)
    Please register with your local Institute: IIBC , IIM , IISK , IIO-GTA , IINS , IISA , IINA , IINL . WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence t ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (MDT)
    *This is the registration page for IISA members. Please register with your local Institute office for IIM , IISK , IIO-GTA , IINS , IIBC , IINB , IINA , IINL WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (NL)
    Please register with your local Institute: IIBC , IIM , IISK , IIO-GTA , IINS , IINA , IINB , IISA WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence to ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (Atlantic)
    Please register with your local Institute: IIBC IIM IISK IIO-GTA WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence to assist in the overall claims inves ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (CDT)
    WEBINAR | FOUNDATION | TECHNICAL This is the registration page for IIM members. Please register with your local Institute office for IIBC , IINB , IINS , IINA , IISA , IINL , IISK and IIO-GTA . The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importa ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (EST)
    This is the registration page for IIO-GTA members. Please register with your local Institute office IIM , IISK , IIBC , IINS , IISA , IINB , IINL , IINA . WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (MST)
    *This is the registration page for IISK members. Please register with your local Institute office for   IIBC , IINB , IIM , IINS , IINA , IISA , IINL , IIO-GTA . WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the import ...

  • Virtual Reality: How the Online World is Shaping the Future of Liability - Webinar (EST)
    The large shift to and increase of online communication has resulted in a surge of actions by and against individuals, private corporations and government entities in recent years. It has also raised a number of interesting questions about the balance between the autonomy of posting online with the potential implications of doing so. Recently, the Ontario Superior Court recognized a new tort for online harassment and the Supreme Court offered its first insight into Ontario’s anti-SLAPP ("Strateg ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (PDT)
    This is the registration page for IIBC members. Please register with your local Institute office IIM , IISK , IIO-GTA , IINS , IISA , IINB , IINL , IINA , IIPEI . WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the impor ...

  • Dealing with Workplace Negativity - Webinar (NL)
    Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas; these are all forms of negativity and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with the co-worker’s sense of job satisfaction.Negativity breeds negativity. L ...

  • Dealing with Workplace Negativity - Webinar (Atlantic)
    Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas; these are all forms of negativity and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with the co-worker’s sense of job satisfaction.Negativity breeds negativity. L ...

  • Dealing with Worplace Negativity
    Dealing with Worplace Negativity Webinar Leader: Stephen Franklin Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas… these are all forms of negativity; and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with co-wor ...

  • Dealing with Worplace Negativity
    Dealing with Worplace Negativity Webinar Leader: Stephen Franklin Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas… these are all forms of negativity; and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with co-wor ...

  • CCDC 2 - Part Two-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In this session we continue our look at the elements of the CCDC 2 and look at cases arising out of the CCDC 2. CCDC 2 – Stipulated Pr ...

  • Dealing with Workplace Negativity - Webinar (CDT)
    Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas… these are all forms of negativity; and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with co-worker’s sense of job satisfaction. And negativity breeds negativity. ...

  • Dealing with Worplace Negativity
    Dealing with Worplace Negativity Webinar Leader: Stephen Franklin Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas… these are all forms of negativity; and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with co-wor ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (Atlantic)
    Please register with your local Institute: IIBC IIM IISK IIO-GTA IINS WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence to assist in the overall claims ...

  • Statement Taking: The Foundation of a Good Investigation - Webinar (MDT)
    Please register with your local Institute office IIM , IISK , IIO-GTA , IINS , IIBC IISA IINB IINL WEBINAR | FOUNDATION | TECHNICAL The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence to ...

  • Business Communications
    In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success. Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust. This seminar covers all aspects ...

  • FREE - Choose Your Licensing Path
    WEBINAR | BUILDING | TECHNICAL Choose Your Licensing Education Path Not sure how to go about getting your General License? This session will help you to determine which is the best path for you. In this session, you will learn about different paths to become licensed in Alberta for General Level 1, 2 & 3. With recent changes to the CIP Equivalencies that were announced by AIC in October 2019, there have been updates in the required courses which we will review during this session. Learning O ...

  • Five Behaviors of a Cohesive Team® - Two Day Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lencio ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Alberta Auto DCPD - Train the Trainer
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Learning & Development Senior Team Leaders & Management Adjusters LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form ...

  • Alberta Auto DCPD - Train the Trainer
    Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Learning & Development Senior Team Leaders & Management Adjusters LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Customer Service Tune-Up - Webinar (Atlantic)
    Did you know that it takes 3 years to break even on each new policy written by your office? It’s true! Insurance customers are not only interested in the policies you offer, they demand a positive customer experience. Customer retention is the lifeblood of an insurance agency or brokerage, so each person, from the receptionist to the CEO, and everyone in between, must strive to provide a superior customer experience for each and every client, each and every day. OBJECTIVES: > Discuss the crit ...

  • Customer Service Tune-Up - Webinar (Atlantic)
    Did you know that it takes 3 years to break even on each new policy written by your office? It’s true! Insurance customers are not only interested in the policies you offer, they demand a positive customer experience. Customer retention is the lifeblood of an insurance agency or brokerage, so each person, from the receptionist to the CEO, and everyone in between, must strive to provide a superior customer experience for each and every client, each and every day. OBJECTIVES: > Discuss the crit ...

  • Customer Service Tune-Up - Webinar (NL)
    Did you know that it takes 3 years to break even on each new policy written by your office? It’s true! Insurance customers are not only interested in the policies you offer, they demand a positive customer experience. Customer retention is the lifeblood of an insurance agency or brokerage, so each person, from the receptionist to the CEO, and everyone in between, must strive to provide a superior customer experience for each and every client, each and every day. OBJECTIVES: > Discuss the crit ...

  • Clean Energy: The Future of Energy in Canada
    WEBINAR | BUILDING | TECHNICAL As Canada moves forward to develop Clean Energy sources, the insurance industry, in general, will quickly be increasing their number of clients requiring risk management guidance and related insurance coverages. Insurance material includes related topics such as: Collateral, Layered placements, Limits Erosion/Stacking, SIR's v. Deductible etc. Technical Workshop Topics : - Geothermal - Solar - Wind - Biomass Speaker: George Sutherland has over thirty years of exper ...

  • BC New Construction Home Warranty 101 Webinar (PT)
    WEBINAR | BUILDING | TECHNICAL Buying a new home is likely one of the biggest decisions an individual will every make. The reality of the construction business is that not everything turns out perfectly, no matter how experienced and professional the builder is. This webinar will walk you through the basis of home warranty insurance in BC. We will review the parties that play an important role in the home warranty process, as well as, an overview of the life cycle of a home or project from initi ...

  • Clean Energy Webinar: The Future of Energy in Canada - Webinar (CDT)
    WEBINAR | BUILDING | TECHNICAL As Canada moves forward to develop Clean Energy sources, the insurance industry, in general, will quickly be increasing their number of clients requiring risk management guidance and related insurance coverages. Insurance material includes related topics such as: Collateral, Layered placements, Limits Erosion/Stacking, SIR's v. Deductible etc. Technical Workshop Topics : - Geothermal - Solar - Wind - Biomass SPEAKER: George Sutherland has over thirty years of exper ...

  • Clean Energy Webinar: The Future of Energy in Canada
    WEBINAR | BUILDING | TECHNICAL As Canada moves forward to develop Clean Energy sources, the insurance industry, in general, will quickly be increasing their number of clients requiring risk management guidance and related insurance coverages. Insurance material includes related topics such as: Collateral, Layered placements, Limits Erosion/Stacking, SIR's v. Deductible etc. Technical Workshop Topics : - Geothermal - Solar - Wind - Biomass SPEAKER: George Sutherland has over thirty years of exper ...

  • Customer Service Tune-Up - Webinar (Atlantic)
    Did you know that it takes 3 years to break even on each new policy written by your office? It’s true! Insurance customers are not only interested in the policies you offer, they demand a positive customer experience. Customer retention is the lifeblood of an insurance agency or brokerage, so each person, from the receptionist to the CEO, and everyone in between, must strive to provide a superior customer experience for each and every client, each and every day. OBJECTIVES: > Discuss the crit ...

  • Clean Energy: The Future of Energy in Canada
    WEBINAR | BUILDING | TECHNICAL As Canada moves forward to develop Clean Energy sources, the insurance industry, in general, will quickly be increasing their number of clients requiring risk management guidance and related insurance coverages. Insurance material includes related topics such as: Collateral, Layered placements, Limits Erosion/Stacking, SIR's v. Deductible etc. Technical Workshop Topics : - Geothermal - Solar - Wind - Biomass Speaker: George Sutherland has over thirty years of exper ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the A ...

  • Liquor - Employer and Social Host Liability: What you need to know - Webinar (MDT)
    WEBINAR | BUILDING | TECHNICAL If you are involved in risk management in the hospitality industry you need to understand the key concepts and risk related issues related to potential liability. Brokers, underwriters and claims professionals would benefit from understanding the key concepts and recent trends in this ever changing legal and insuring space. The key concepts to review are, how have the courts viewed liquor exposures from the inception of the duty of care to the today. Specifically, ...

  • Managing Mental Health as an Insurance Professional - Webinar (NL)
    Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being. Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncertainty, complexity and ambiguity (VUCA), putting serious pressure on our ability to main ...

  • Managing Mental Health as an Insurance Professional - Webinar (Atlantic)
    Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being. Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncertainty, complexity and ambiguity (VUCA), putting serious pressure on our ability to main ...

  • Managing Mental Health as an Insurance Professional - Webinar (ADT)
    Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being. Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncertainty, complexity and ambiguity (VUCA), putting serious pressure on our ability to main ...

  • Managing Mental Health as an Insurance Professional
    Managing Mental Health as an Insurance Professional Webinar Leader: Stephen Franklin Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being.  Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncerta ...

  • Managing Mental Health as an - Insurance Professional
    Managing Mental Health as an Insurance Professional Webinar Leader: Stephen Franklin Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being.  Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncerta ...

  • Managing Mental Health as an Insurance Professional - Webinar (CDT)
    Mental Health is defined as a person’s condition with regards to their psychological, mental and emotional well-being. Positive mental health is further defined by criteria or characteristics such as those put forth by the Canadian Mental Health Association. The unprecedented circumstances of the last year and a half have created unusual levels of personal stress, with significant amounts of volatility, uncertainty, complexity and ambiguity (VUCA), putting serious pressure on our ability to main ...

  • Construction Insurance - Projects and Operations - Webinar (EST)
    We all have an understanding of the negative impact of an improperly covered loss.  Whether contractors are involved in building small or multi-million dollar projects the impact of an improperly covered loss can be truly devastating. During the session attendees will review appropriate coverages for construction risks and understand the importance of developing the proper insurance program for their construction clients. TOPICS INCLUDE: Property Coverages - including Builders’ Risk and Contract ...

  • Professional Liability/Errors & Omissions Ins - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL If you already have an understanding of general liability insurance, this full day will provide you practical information about Errors and Omissions insurance. The facilitator will explain how E&O exposures arise and how insurance coverage works, how to advise insureds, and how to deal with claims. A detailed workshop will provide a guide based on real circumstances of how to address the application of cover and resolving claims. You will learn more about: How ...

  • Closing the Sale; Effective Techniques - Webinar (NL)
    Are you are new to the industry and have limited knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this valuable session you will be given an overview of the “insurance sales professional” role as well as certain characteristic traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a s ...

  • Closing the Sale; Effective Techniques - Webinar (Atlantic)
    Are you are new to the industry and have limited knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this valuable session you will be given an overview of the “insurance sales professional” role as well as certain characteristic traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a s ...

  • Closing the Sale; Effective Techniques - Webinar (Atlantic)
    Are you are new to the industry and have limited knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this valuable session you will be given an overview of the “insurance sales professional” role as well as certain characteristic traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a s ...

  • Closing the Sale; Effective Techniques - Webinar (Atlantic)
    Are you are new to the industry and have limited knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this valuable session you will be given an overview of the “insurance sales professional” role as well as certain character traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a sale f ...

  • Alberta Auto DCPD - Adjusters
    Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Adjusters LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of January 1, 2022. We will review the legislative changes, fault ...

  • Alberta Auto DCPD - Adjusters
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Adjusters LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of January 1, 2022. We will review ...

  • Beyond the Basics of Business Interruption Insurance; Part 2 - Webinar (NL)
    This is the registration page for IINL members. Please register with your local Institute office IISK , IISA , IIBC , IINS , IIPEI WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. OBJECTIVES • Discuss essential business interruption insurance ...

  • Part 2: Beyond the Basics of Business Interruption Insurance - Webinar (CDT)
    This is the registration page for IIMB members. Please register with your local Institute office IISK , IISA , IINL , IINS , IIPEI , IIBC . WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. Webinar Objectives • Discuss essential business inter ...

  • Part 2: Beyond the Basics of Business Interruption Insurance - Webinar (MDT)
    This is the registration page for IINA members. Please register with your local Institute office IISK , IIBC , IIMB , IINS , IINL , IIPEI , IISA WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. Webinar Objectives • Discuss essential business ...

  • Part 2: Beyond the Basics of Business Interruption Insurance - Webinar (PDT)
    This is the registration page for IIBC members. Please register with your local Institute office IISK , IISA , IINL , IINS , IIPEI , IIM . WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. Webinar Objectives • Discuss essential business interr ...

  • Part 2: Beyond the Basics of Business Interruption Insurance - Webinar (MST)
    This is the registration page for IISK members. Please register with your local Institute office for IIBC , IISA , IIM , IINS , IINL, IIPEI WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. Webinar Objectives • Discuss essential business inter ...

  • Beyond the Basics of Business Interruption Insurance; Part 2 - Webinar (Atlantic)
    This is the registration page for IIPEI members. Please register with your local Institute office IISK , IISA , IIBC , IINS , IINL WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. OBJECTIVES • Discuss essential business interruption insurance ...

  • Beyond the Basics of Business Interruption Insurance; Part 2 - Webinar (Atlantic)
    This is the registration page for IINS members. Please register with your local Institute office IISK , IISA , IIBC , IIPEI , IINL WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. OBJECTIVES • Discuss essential business interruption insurance ...

  • Part 2: Beyond the Basics of Business Interruption Insurance - Webinar (MDT)
    This is the registration page for IISA members. Please register with your local Institute office IISK , IIBC , IIMB , IINS , IINL , IIPEI , IINA WEBINAR | ENHANCING | TECHNICAL Do you want to build on your foundation of business interruption knowledge? Do want to gain insight into how coverage applies in practice? Through the use of problem-based learning, this webinar will provide you with a sound understanding of business interruption insurance. Webinar Objectives • Discuss essential business ...

  • Host Liquor Liabiliy - Webinar (EST)
    Liquor is typically available to most of us on a regular basis – and those serving alcohol have an additional duty of care to serve it responsibly. Commercial, employer and social hosts have been held liable for their actions around serving alcohol, so it’s critical that these liability issues are understood insurance professionals. This two-hour webinar provides you with clarification and a refresher of the key concepts related to this high-interest topic. At the end of this webinar, you will b ...

  • Virtual Teaching & Presentation Techniques (4-day program) - Webinar (EST)
    Do you need to enhance your teaching and facilitation skills for virtual presentations? If so, this four-day certificate program is for you. (Course takes place 4 days: Nov 4, 12, 19 & 26, 2021) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better virtual trainer or instructor. This program is also used to develop instructors for the Insurance Institute CIP virtual class programs. Section 1: Intro ...

  • Builders Risk & Wrap Up Liability (EST)
    BUILDING | WEBINAR | TECHNICAL When building construction occurs as either ground-up new or renovation of an existing structure, there are many complex exposures and coverage options the underwriter, broker and risk manager must consider. They must also ensure the project is in compliance with the contract of the risk presented. In the event of a claim that arises during or after completion of a project, the adjuster must also be aware of available protections and clauses that may play a role in ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Legal Series - Session Three - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Join us to learn more about the latest cases affecting the P&C Insurance Industry. Throughout the series Daniel Strigberger and Julianne Brimfield of Strigberger, Brown and Armstrong will update us on the hottest legal cases affecting our industry. Cases to be discussed will be added closer to the webinar date. Future sessions taking place January 11th, and March 8th. Stay tuned for more updates! . Register today! Number of Credits: 1 Management Hour ON/AB/MB ...

  • Leading Insurance Coverage & Liability Cases (2021) - webinar (EST)
    In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada, as he updates us on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2020-2021 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Coverage Interpretation in persona ...

  • 2021 Scholarship Event: Featuring Douglas Porter, Chief Economist, BMO Financial - Webinar (EST)
    Since 1993, the John E. Lowes education fund has awarded scholarships to Ontario residents pursuing post-secondary education that includes the study of property and casualty insurance. Join us this fall as we recognize this year’s John E Lowes, Lloyd King and Toronto Insurance Council scholarship recipients. Attendees will enjoy a memorable scholarship presentation, followed by a keynote talk by Douglas Porter, Chief Economist of BMO Financial Group. Proceeds from this event will support future ...

  • Understanding Bodily Injury (1.5 days) Webinar (EST)
    As a claims professional, you know the role of an adjuster has changed with regard to bodily injury claims. There is a greater focus on bodily injury claims management. To be successful, you want to boost your claims management skills and heighten your credibility. The Bodily Injury Seminar responds to an industry need for claims professionals to increase their bodily injury claims knowledge. If you are looking to enhance your or your staffs’ knowledge of how to handle Bodily Injury claims, this ...

  • Alberta Auto DCPD General Information - Member Bonus
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Brokers Agents Underwriters Direct Sales LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of J ...

  • At the Forefront: From the ground up: Lessons from building an insurer from scratch - Webinar (EST)
    Building an insurance company from scratch in Canada might seem like an insurmountable task, but Mike George, CEO, Tokio Marine Canada has spent his 30-year career doing just that. In his first-ever At the Forefront event, Mike share his thoughts and ideas on strategies and techniques that helped him start, grow and lead successful companies.   He’ll touch on universal topics like: - Building a strong corporate culture of excellence - Acquiring and leading the ideal team - BHAGs - Big Hairy Auda ...

  • MEMBER BONUS - DCPD General Information Session
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Brokers Agents Underwriters Direct Sales LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of J ...

  • IIO Uncorked: Virtual wine tasting (EST)
    By popular demand, our virtual wine tasting is back for a second time! Just like last time, registrants will be shipped 3 bottles of specially selected wine from local wineries right here in Niagara, Ontario. On the event day, we’ll open the bottles together via webinar. A Wine Expert will discuss the tasting notes, recommended stemware, wine origin and production in Niagara region, suggested food pairings, and how to make delicious cocktails with the selected wine. The event will include some c ...

  • Broker Licensing RIBO Management Exam Preparation Webinarr-(EST)
    WEBINAR | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Management" exam ...

  • Residential Plumbing & Heating: An Insurance Perspective - Webinar (NL)
    As a dwelling ages, so do the plumbing and electrical systems. Many insurers will not provide or renew coverage on older dwellings unless these critical components are updated. OBJECTIVES: Learn about residential plumbing and electrical systems and related insurance concerns Discuss galvanized plumbing, sump pumps and back-up valves Find out about aluminum wiring; knob & tube wiring; and 60-amp electrical panels. Gain the knowledge and skills needed to perform front line underwriting duties ...

  • Residential Plumbing & Heating: An Insurance Perspective - Webinar (Atlantic)
    As a dwelling ages, so do the plumbing and electrical systems. Many insurers will not provide or renew coverage on older dwellings unless these critical components are updated. OBJECTIVES: ~ Learn about residential plumbing and electrical systems and related insurance concerns ~ Discuss galvanized plumbing, sump pumps and back-up valves ~ Find out about aluminum wiring; knob & tube wiring; and 60-amp electrical panels ~ Gain the knowledge and skills needed to perform front line underwriting ...

  • Residential Plumbing & Heating: An Insurance Perspective - Webinar (Atlantic)
    As a dwelling ages, so do the plumbing and electrical systems. Many insurers will not provide or renew coverage on older dwellings unless these critical components are updated. OBJECTIVES: ~ Learn about residential plumbing and electrical systems and related insurance concerns ~ Discuss galvanized plumbing, sump pumps and back-up valves ~ Find out about aluminum wiring; knob & tube wiring; and 60-amp electrical panels ~ Gain the knowledge and skills needed to perform front line underwriting ...

  • Residential Plumbing & Heating: An Insurance Perspective - Webinar (Atlantic)
    As a dwelling ages, so do the plumbing and electrical systems. Many insurers will not provide or renew coverage on older dwellings unless these critical components are updated. OBJECTIVES: ~ Learn about residential plumbing and electrical systems and related insurance concerns ~ Discuss galvanized plumbing, sump pumps and back-up valves ~ Find out about aluminum wiring; knob & tube wiring; and 60-amp electrical panels ~ Gain the knowledge and skills needed to perform front line underwriting ...

  • Broker Licencing (Level 2 Technical) Virtual Prep Course (EST)
    Be well-prepared for the RIBO – Unrestricted – Technical licensing exam. The Level 2 Technical Preparation Course effectively prepares brokers for the RIBO Unrestricted Technical licensing exam. Get ahead today! Successful completion of both the "Unrestricted – Management" examination and the "Unrestricted – Technical only" examination qualifies an individual to the "Unrestricted" registration and therefore eligible to act as the Principal Broker of a broker business.To make an application to wr ...

  • Alberta Auto DCPD - Adjusters
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Adjusters LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of January 1, 2022. We will review ...

  • IADQ-MTL- Formation des formateurs_cohorte 2
    Vous animez des formations de manière régulière ou ponctuelle? Vous êtes confronté à faire de nombreuses présentations face à des auditoires différents? La nouvelle réalité professionnelle vous a poussé à vous dépasser face à environnement davantage virtuel? N'attendez plus et développez votre profil de formateur en acquérant de nouvelles connaissances et compétences ! OBJECTIFS DE LA FORMATION À travers  5 modules complémentaires , à la fin de votre formation vous serez en mesure : - d'adapter ...

  • The New Performance Appraisal - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT The Insurance Industry is currently witnessing a striking change in the practices of performance management.  The traditional annual performance appraisal process that has been deeply ingrained in organizations for decades is giving way to more frequent conversations between managers and staff members.  Ratings are being abandoned and replaced with dialogues about performance; rather than a review of the past, the most progressive organizations are switching to d ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Coaching for Performance Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to ...

  • Global Change, Catastrophic Loss and the Insurance Professional - Webinar (EST)
    Climate change and catastrophic loss affect every nation on the globe. Whether at a micro or macro level, understanding the affects of these natural events is critical to all professionals in the industry. Join the Insurance Institute for an informative and engaging session that will give you up-to-date knowledge on how the industry is responding. It will provide an overview of recent meteorological events, an exploration of the relationship between human activities and recent catastrophic event ...

  • Crime & Fidelity Insurance - Webinar (EST)
    Workplace crime can be disruptive to daily operations and can have devastating impact on a company and its bottom line. It's crucial to help your clients protect their businesses from the threat of crime by employees and outsiders. In this webinar, you'll take a good look at all crime and fidelity coverages including: employee theft or forgery/alteration, theft, robbery and burglary (inside premises), theft and robbery (outside the premises), Fraudulent money orders and counterfeiting, and the 3 ...

  • Global Change, Catastrophic Loss and the Insurance Professional - Webinar (EST)
    Climate change and catastrophic loss affect every nation on the globe. Whether at a micro or macro level, understanding the affects of these natural events is critical to all professionals in the industry. Join the Insurance Institute for an informative and engaging session that will give you up-to-date knowledge on how the industry is responding. It will provide an overview of recent meteorological events, an exploration of the relationship between human activities and recent catastrophic event ...

  • Alberta Auto DCPD - Brokers & Underwriters
    Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Brokers Agents Underwriters Direct Sales LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of January 1, 2022. We will review ...

  • What you need to know about Alberta Auto (DCPD) Broker/Agent/Underwriters
    WEBINAR | BUILDING | TECHNICAL Due to the high demand of the webinar, the sessions have been broken up for different roles, please ensure you are registering for the session that best fits your job title. AUDIENCE: Brokers Agents Underwriters Direct Sales LEARNING OUTCOMES: This session will provide background and specific details on the Direct Compensation for Property Damage (DCPD) changes that will impact automobile policies. This mandatory coverage will form a part of the auto policy as of J ...

  • CCDC 3 & 4-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In this session we look at the elements of the CCDC 3 & 4 and look at cases arising out of these contracts. CCDC 3 – 2016 is a sta ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Legal Series - Session Four - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Join us to learn more about the latest cases affecting the P&C Insurance Industry. Throughout the series Daniel Strigberger and Julianne Brimfield of Strigberger, Brown and Armstrong will update us on the hottest legal cases affecting our industry. Cases to be discussed will be added closer to the webinar date. Future session taking place March 8th. Stay tuned for more updates! . Register today! Number of Credits: 1 Management Hour ON/AB/MB Cancellation Polic ...

  • Industry Trends & Predictions: 2022 - Webinar (EST)
    Join us virtually for our highly-anticipated Industry Trends & Predictions: 2022 , featuring respected p&c consultant Phil Cook. Phil will take a look back at significant events that have impacted our industry. In addition to his usual review of recent events impacting our industry and his analysis of developing trends for the immediate future, Phil will offer some personal observations on the most significant events that have shaped our industry over the last several years, and “crystal ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. This ten-day class supports your successful start in the insurance industry with a solid foundation of knowledge that prepares you for the [RIBO or OTL] level one licensing exam. Our instructor will guide you through the material with a variety of learning activities including engaging discussions, ...

  • CCDC 5A & 5B-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In this session we look at the elements of the CCDC 5A & 5B and look at cases arising out of these contracts. CCDC 5A – 2010 Const ...

  • Executive Liability - Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL Seminar Description: Seminar Description: Corporate misfeasance both in the United States and Canada has resulted in significant legislative and judicial responses aimed squarely at the conduct of corporate directors, officers and executives. This has highlighted the importance and need for executive liability insurance and for understanding this seemingly complex area of regulation and liability. This course will provide an overview of the duties of Directors, Of ...

  • Condominium Insurance - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Understanding the CGL - Webinar (EST)
    This seminar will take a practical introductory look at the commercial general liability policy, providing insight for the less experienced brokers, underwriters and adjusters working in commercial insurance. Participants will learn the foundations of a commercial general liability policy section by section including discussions on coverages and extension. This seminar features practical claims examples to help participants gain an understanding on how the coverage applies in various scenarios, ...

  • Finance for the non-financial professional - webinar (EST)
    Being able to read and interpret a company’s financial statements is an essential skill for any insurance professional, particularly those working in the commercial insurance space. Whether you’re looking to dip your toes into financial statements for the first time, or you’re just looking to brush up your understanding of current practices, this session is for you. Facilitator Melanie Needham, FCIP, CRM will cover the basics of reading and understanding financial statements, including, but not ...

  • Condominium Insurance
    Condominium Insurance Technical How well versed are you in condominium insurance? This topic may seem very straight forward but it is a multi-faceted area that many underestimate. In this session, we will cover all aspects of personal condominium coverage and commercial condominiums, including to but not limited to detailed discussions on coverage, selling tips and claims issues. The seminar will be 3 hours in length and will include numerous worksheets, group activity and a power point presenta ...