Rehabilitation Benefits Administration

In partnership with Seneca College’s Faculty of Continuing Education and Training, the Insurance Institute offers a 10-course certificate program to provide training in Rehabilitation Benefits Administration. This program is well suited for those new to rehabilitation with some volunteer or related experience and to those who are experienced in the field. The multi-disciplined program focuses on a wide theory base with practical application to rehabilitation. It is designed to equip insurance professionals who work with injured or disabled claimants with a deeper understanding of the rehabilitation process to better serve claimants. The program was changed to reflect changes in the Statutory Accident Benefits Schedule (September 2010) as well as to remain current with trends in the rehabilitation field.

Program Requirements

To be eligible to enrol in this certificate program you must:

• be a member of your local Insurance Institute
• have appropriate industry experience
• meet the CIP registration requirements

Also, current employment or volunteer work in rehabilitation is preferred for admission.

Program Outline

You may choose to start with either the Seneca College courses or the Insurance Institute CIP courses first. Ten courses make up the Rehabilitation Benefits Administration Certificate:

Seneca College, Faculty of Continuing Education & Training 

Six Rehabilitation Courses

SRC 935:   Introduction to Rehabilitation*  
SRC 939:   Vocational Rehabilitation II*  
SRC 937:   Case Management*   
SRC 934:   Interviewing and Counselling   
SRC 936:   Community Resources
SRC 941:   Assessment Approaches 

Insurance Institute, CIP Program

Four Insurance Courses

C11:    Principles and Practice of Insurance*
C14:    Automobile Insurance - Part 1 
C110:  Essentials of Loss Adjusting 
C32:    Bodily Injury Claims  

*   Courses with asterisk must be taken as the first three Seneca College courses, in the order listed
     above.  Subsequent courses can be taken in any order.
** C11 must be the first Insurance Institute CIP course taken.

Tuition & Fees

The total cost of the Rehabilitation Benefits Administration Certificate the cost of 10 courses, plus a $40 certificate registration administration fee and a $60 certificate fee upon graduation.

• Cost for Seneca courses – please visit their website.
• Cost for Insurance Institute CIP Courses – please see the Fee Schedule in the CIP Syllabus.

The Insurance Institute charges an administration fee of $40 (plus HST) when you register in the certificate program. Please make payment to:

The Insurance Institute of Ontario
Re: Rehabilitation Benefits Administration Certificate
18 King Street East
6th floor
Toronto, ON
M5C 1C4

Obtaining Your Certificate

Once you have completed all the required courses you are ready to graduate. To receive your certificate please send a full transcript of your grades to the Insurance Institute of Ontario; along with an administration fee of $60 (plus HST).  If you are member in good standing of another local institute and complete the program requirements, you are still eligible for an Insurance Institute of Ontario certificate; local institutes may, however, choose to award their own certificates.


All the required CIP courses are automatically accredited to your certificate upon successful completion. To accredit each Seneca course towards the certificate program you must send an official Seneca transcript of your grade within six months of successfully completing the course.

For More Information

For information concerning Seneca courses:

• Online – Seneca Continuing Education - Rehab Certificate Program
• By phone – Registration office at (416) 493-4144
• In person – Newham Campus

For information concerning Insurance Institute courses:

• By phone – Member Services Team at 1-866-362-8585
• In person – Visit your local chapter or institute.