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CIP Society ADVANTAGE LIVE: The three D’s changing customer expectations in the insurance industry
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Date and Time: June 02, 2016 1 p.m. EST - 2:15 p.m. EST
Location: Webinar (at your computer)
The 3 D’s changing customer expectations in the insurance industry: Digital, Data, and Demographics
Customers expect immediate responsiveness, customization and personalization, and real-time
access to information. For millennials and the digital natives growing-up behind them, their
last best experience becomes the benchmark for the expectation of their next experience. Across
all industry sectors, this demographic is looking for personalized engagement, tangible value,
and products that let them “pay as they go” from their service providers.
Digitization and big data are striving to raise customer expectations with the demographic
shift of customer expectations. While the other services industries compete to keep up with
the advancing demands, how ready is our industry for ‘insurance as
a service’ in the digital age?
More information coming
soon!
Receive 1 Technical credit for your participation in this
webinar!
Who should attend this
webinar:
CIP Society members who are interested in learning about
the changing
customer expectations in insurance, and the ways that the industry is responding
to more advance needs for digitization and big data.
Add your own insights. Join
the conversation. We want to hear from you:
Email us before the webinar, or submit a question using the webinar platform
to take advantage of the exchange during the live
broadcast.
Presenters:
Donal
Corcoran, Canada Executive Vice President, Consumer Insurance at AIG Insurance
Company of Canada
Marc Lipman, Chief of Staff at AIG Insurance Company of Canada
Registration deadline:
Tuesday, May
31
Link to
webinar: Prior to the
webinar, all registrants will receive an email providing a direct link to
the webinar. Your computer must be compatible with our webinar technology.
PLEASE CHECK YOUR SYSTEM
BEFORE REGISTERING
Our webinar
platform is the latest version of Adobe Connect. It no longer supports Internet
Explorer 7 or 8. Those using Chrome, Safari, and Internet Explorer 9 will not be
prevented from entering the virtual classroom but may encounter issues related
to connectivity. For an optimal webinar experience, guests are advised to use
Firefox or Internet Explorer 10.
AUDIO: Headphones
or speakers connected to your computer are required for this
webinar.
Please note:
- Continuing
education credits will be awarded where
applicable.
- Webinar space is limited. If you are unable to attend a webinar you
are registered for, please contact us ASAP so we can offer the seat to another
person.
- The Institute reserves the right to cancel this webinar due to
unforeseen circumstances. Should this occur, registration fees will be refunded.
- If you have any questions about this webinar or the
ADVANTAGE LIVE series, please contact advantagelive@insuranceinstitute.ca.
- NO
REFUNDS. Exceptions may be made
for members unable to log in to the webinar for technical issues. Please contact
technical support for assistance at 1-866-362.8585 x 2234 or 2310. Please ensure
your system meets the requirements before registering.
SeminarPricingTitle
SeminarPricingDescription
PriceFee
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PriceAmount
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Graduate
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$65.00
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