CANCELLED - Building Better Relationships at Work - May 12, 2016 (Calgary)

Insurance Institute of Southern Alberta

833 4th Ave. SW, Suite 1110, Calgary, AB, T2P 3T5 [Map]
Date and Time: May 12, 2016 8:30 - 4:30
Karen Bergin, MSc (Educ), CTDP
Professional Learning & Development Consultant, Insurance Institute of Canada

Have you ever wondered why connecting and working with some people is easier for you than with others?Have you noticed that you relate better to colleagues who focus more on creating momentum and inspiring others than those that are very direct, or strive for accuracy and perfection?

Perhaps you are more comfortable working with people who take a spontaneous, energetic approach than those who work at a steadier, more cautious pace?

If you recognize that there are some people you find harder to work with than others, come and learn how to bridge the gaps and differences when working with others.

 What You Will Learn

  • The characteristics of your DiSC® style and the strengths and challenges your style brings into the workplace
  • How your style tends to react to other styles and how your style is perceived by others
  • Strategies to increase your effectiveness when :
    • trying to connect
    • problems need to be solved
    • things get tense
  • A method to identify an individual’s style based on their behavioural cues
  • Strategies and approaches to better relate and work with the various styles

 How You Will Benefit

  • Gain a deeper understanding of your personal style and your impact on others
  • Minimize potential conflict resulting from differing approaches and styles
  • Develop strategies to better communicate and work with individuals whose style is different than yours
  • Build more effective relationships and help create a positive work environment

Program Content

  • Discovering Your DiSC® Style: Perceptions influence and shape our interaction with others and so too how they perceive and respond to us. See yourself as others see you. Understanding yourself better is the first step to becoming more effective when working with others.
  • Understand Others Styles: By learning the priorities, preferences and unique attributes of the other DiSC styles, you will be better able to connect with colleagues whose style differs from yours. Discover similarities and differences amongst the styles and your reaction to each.
  • Building More Effective Relationships: Identify what works for you and what challenges you when working with each style. Develop strategies and new approaches to bridge, flex, and adapt your style to better work with other DiSC® styles.
  • People Reading: Identify the behavioral cues that help you recognize another person’s style.

Cancellation  Policy:A cancellation fee of $100 will be applied to all cancellations received with less than 10 full business days notification of the start date of the course. No refund for cancellations with less than 7 full business day’s notification prior to the start dateof the course.  Full refunds will be given if the Institute cancels the program.