Essential Management Skills - May 17-19, 2016 (Toronto)

The Insurance Institute of Canada

18 King Streeet East (NE Corner Yonge & King), 16th Floor, Toronto, ON, M5C 1C4 [Map]
Date and Time: May 17, 2016 8:30 - May 19, 2016 4:30
Karen Bergin, Professional Learning & Develpment Consultant
Professional Learning & Development Consultant, Insurance Institute of Canada

Leading others is challenging.
Having the skills to lead others makes the challenge enjoyable and rewarding.

Moving from career professional into the role of management is an exciting step in one’s career. As you make that shift, your role and the skills you need to be effective will change. New managers must work hard to adapt to the challenges of managerial work and their new network of relationships and responsibilities. The transition into management requires changes in the way you work; communicate with your team and achieve results. For more experienced managers the pressures to adapt to the evolving workforce is a constant challenge.

Learning to effectively handle the stresses, challenges and changes associated with leading others is often as important to your career's success as your specific achievements at work. Come and learn more about your personal Leadership style and its impact on your team; the Performance Management Life Cycle; Delegation; Conflict Management; and Motivation.  You will leave the course equipped with the core skills of management that will enable you to master the day-to-day challenge of leading others and achieve maximum results through your direct reports.

What You Will Learn

•  The difference between Management and Leadership
•  Effectively transitioning from peer to manager
•  Your personal DiSC® Leadership Style and its impact on your team
•  The Performance Management Life Cycle
•  The power of Delegation
•  Expanding your Conflict Handling techniques
•  Motivation and Generational influences …and much more.

Whether you’re a new or experienced manager, the workforce is changing and presents unique challenges Need some new ideas? Want to discuss the workforce challenges you need to address? If yes, then this course is for you. Register Now!


A cancellation fee of $200 will be applied to all cancellations received within10 business days of the start date of the course. No refund for cancellations with less than 5 full business days notification prior to the start date of the course.
Full refunds will be given if the Institute cancels the program.  To cancel: