The Insurance Institute of
Southern Alberta (map)
833 4th Avenue SW
Institute of Canada and Insurance Bureau of
Canada (IBC) are working together to offer a national series of seminars on fraud by Kathy Metzger,
Investigator, Ontario Injury Rings Unit, IBC Investigative Services, as part of
the 11th annual Fraud Awareness Month in March 2015.
Metzger, one of IBC’s leading
experts on fraud, will present an interactive and engaging seminar that includes
real-life examples, and offers opportunities for in-depth discussion and
hands-on activity to help participants analyze situations and determine if fraud
has been committed.
Learning outcomes - upon
completion of this seminar, participants will be able to:
- Clearly define what constitutes fraud and the
different types of fraud;
- Identify the impact of fraud and why it is so
important to you, the insurance industry, and the general public;
- Use your analytic and intuitive skills to identify
fraud at various steps in the process from policy request through to claim
- Recognize the evolving level of sophistication and
trends associated with auto, bodily injury and policy fraud
- Take action to protect yourselves and your company
from potential fraud.
Kathy Metzger, B. Comm, FCIP
Insurance Bureau of Canada
Active in the insurance industry since 1993, she
began by working with Fidelity Bond insurance in the credit union system, where
she investigated employee frauds, and was involved in fraud and robbery loss
prevention initiatives. In 2000 she joined the Special Investigation Unit at an
Ontario auto insurer. In 2004 she joined the Insurance Bureau of Canada in the
Ontario Injury Rings Unit. Her investigations have included false employment,
staged collisions and identity theft of health practitioners. Today, she
lectures to insurers and law enforcement with respect to staged automobile
collisions and general insurance fraud issues.
Gary Kreitz, CIP
Insurance Bureau of Canada
A member of the RCMP from August
1973 to August 1997, he worked in Alberta and Ontario in several different areas
of criminal investigations. From December 1993 until April 1995 he was involved
in an investigation known as ‘Project Phoenix’ which was a major Quebec based
auto theft ring. This involved a sophisticated organized crime group and
resulted in the seizure of 125 vehicles which were stolen in Quebec and sold in
Alberta. This investigation was a joint forces operation between the Edmonton
Police Service, RCMP, Surete du Quebec and the Insurance Crime Prevention
Bureau. They received the International Association of Auto Theft Investigators
Award of Merit at Orlando, Florida in August of 1995.
Please contact Member Services for more
information on continuing education accreditation.
To cancel a registration for this
seminar, please send a request by email to email@example.com stating
the order number on your receipt and the name(s) you wish to cancel.
1. No refunds are available for
cancellations received 48 hours before the seminar date or afterwards.
Substitutions are not permitted.
The Insurance Institute of Canada
reserves the right to cancel the seminar altogether, in which case all
registration fees will be refunded in full.