Insurance Education

The Insurance Institute is the industry’s premier source for insurance education. We help people in the p&c insurance industry develop and maintain their skills and improve their knowledge by offering life-long learning opportunities. Our cross-competency curriculum includes technical, professional and soft-skills training, all available in a variety of flexible learning formats. By enrolling in the Insurance Institute’s insurance education programs, courses and seminars, you access leading-edge industry knowledge and techniques that you can put into practice every day.

Designation Programs

CIP Program – The Chartered Insurance Professional (CIP) program integrates practical and theoretical knowledge about the p&c sector for individuals employed with p&c insurance companies. This uniform standard, which is unique to the Institute, means that employers and consumers are guaranteed that all CIPs have met the same rigorous test of knowledge. Go to the CIP Program.

Advanced CIP – This four-course program blends CIP course materials with new topics and techniques and is designed to enhance core business competencies. Go to the Advanced CIP program.

FCIP Program – Fellow Chartered Insurance Professional (FCIP) program graduates will gain a comprehensive understanding of strategic leadership and advanced management principles. Designed specifically for the p&c industry, the FCIP Program offers six courses, covering topics such as strategy, leadership, financial management, enterprise risk management and global issues. Go to the FCIP Program.

Certificate Programs

Commercial Insurance Certificate – Coming January 2019! This three-course program has been designed with the needs of the rapidly evolving commercial insurance industry in mind. Join our mailing list for more information and be notified when registration opens

Risk Management Certificate –This three-course program offers students the opportunity to deepen their understanding of risk in the context of insurance. Learn more about the Risk Management program.

General Insurance Essentials (GIE) – This two-course program introduces students to the essentials of p&c insurance. It serves as a great platform for industry newcomers and entry-level insurance professionals, and is also used to license agents, brokers and adjusters in several provinces. Learn more about the GIE program.

Rehabilitation Benefits – Offered in partnership with Seneca College’s Faculty of Continuing Education and Training, this 10-course program is designed to provide training in Rehabilitation Benefits Administration for those new and experienced in the field. Learn more about Rehabilitation Benefits program.

The 'Understanding' Series for Adjusters – Designed by the Insurance Institute of Ontario in collaboration with the Ontario Insurance Adjusters’ Association (OIAA), the adjusters’ training series combines case studies and applied industry knowledge to help adjusters gain deeper insights to improve the servicing of claimants and result in better adjusted claims. Learn more .

Associate of Customer Service (ACS) – Offered in partnership with the Life Office Management Association (LOMA) in the U.S.A., this five-course program provides Institute students with the opportunity to earn an ACS designation while studying to attain their CIP. A customized self-study customer service course, the program consists of three required courses and two elective courses, all tailored to the p&c insurance industry.


Our goal is to be your primary source for p&c insurance education. Provincial governments across Canada have approved the use of Institute courses as study materials leading to multiple levels of licences for agents and brokers, and independent adjusters. Learn more about insurance licensing in Canada.

CE OnDemand

Are you a broker or agent looking for CE hours? Try CE OnDemand, a suite of one-hour online courses giving you a fast and convenient way to learn about highly relevant topics while meeting the continuing education requirements of your license.  Deepen your understanding of emerging trends in the p&c industry and diversify your product knowledge in both personal and commercial lines. All courses are accredited by provincial regulators (where applicable) and are available 24/7 from the IIC’s eLearning portal.

Events & Seminars

We offer a wide range of events and seminars that help you stay current while increasing your network within the p&c sector. Get to know key industry players at our events and fundraisers, and learn about a range of topics, such as the latest workplace advances or how to perfect your management skills, at our seminars. See all of our events and seminars.