Focused knowledge of insurance and professional conduct
within the claims domain forms the core of Essentials of Loss Adjusting.
Soft skills and knowledge required to handle claims are
blended in the curriculum to improve fundamental insurance claims-handling techniques.
You will learn about managing relationships in order to gather critical
information in the claims-handling process. Essentials of Loss Adjusting
step-by-step process to policy analysis for coverage evaluations. You will also
learn the fundamentals of investigation, evaluation, negotiation, and settlement
within the claims process. Specific introductory claims knowledge will be
covered in the context of automobile, property, and liability claims.
Course Note: Before you take C110: Essentials of
Loss Adjusting, we recommend that
you have taken the following courses: C11:
Principles and Practice of Insurance,
Insurance on Property,
C13: Insurance Against Liability—Part 1, and
C14: Automobile Insurance—Part 1.
Claims and the LawThe Claims EnvironmentPolicy Contract AnalysisCommunication Skills for Loss
AdjustersFirst Notice of LossLoss InvestigationEvaluation and NegotiationClaims SettlementAutomobile Physical Damage ClaimsResidential Property ClaimsLiability Claims
All insurance courses offered by The Insurance Institute are designed for
individuals who want to attain a highly recognized and respected professional
designation in the p&c industry. The professional designation Chartered
Insurance Professional (CIP) is recognized across Canada and elsewhere around
the world as the benchmark of insurance professionalism.
Essentials of Loss
Adjusting is for industry professionals, including
brokers and agents,underwriters and
adjusters, who want a
comprehensive p&c education and the skills and knowledge required to advance
The following are the courses, by methodology, that are being offered by the institute.