Professional Communication Skills in our Remote Workplace - Webinar - NDT
Date and Time: June 02, 2022 1:30 - 3:30 p.m. NDT
Communication Skills are critical for every Insurance Professional, and our
daily communications need to be professional. In this webinar you will
learn what professional communications look like and why it is important, and
the standards of professionalism will be applied to all of our
communications. And as we are working remotely now, more than ever, we
look at how to make our Instant Messages, whether they be via text message or by
a platform such as Microsoft Teams, more professional.
professionalism will increase our results and our success as an Insurance
- the definition of professionalism in terms of business
communications with co-workers, bosses, clients, external partners, etc.
- the rise of texts and IM as a business communications tool and the
rules and etiquette for texts and IM
- using MS Teams as a communications
- professional business
Stephen P. Franklin - Stephen has spent the last 30 years
helping individuals and teams with their Professional Development through
seminars, consulting and individual coaching. Through his work with the
Insurance Institutes, he has helped many Insurance Professionals find real
solutions to some of their most challenging workplace issues. He is an
experienced facilitator, facilitating in accordance with the International Board
of Standards for Training Performance and Instruction. In his various
roles as a public speaker he has spoken across Canada as well as in the United
States and Australia.
Presentation: 1:30 - 3:30 p.m.
Deadline: May 26, 2022
Fees: Insurance Institute membership
Non Member $70 +
$80 New Member (includes membership exp May 31,
Corporate Rate: $50 per
attendee for groups of 5 or more (membership is additional for
register with a corporate rate, please contact IINLmail@insuranceinstitute.ca
Please ensure the email address in your profile is current.
Login details will be emailed prior to the webinar.
Webinar registrations are per person. When registering, you
confirm that only the person(s) named in the order will
Participant substitutions accepted up to 24
hours prior to webinar. IINL reserves the right to cancel the webinar due to
BEST PRACTICES FOR VIRTUAL
Please be advised that your image and
voice may be captured and recorded during this virtual session for review
purposes. Your participation in this virtual session is considered consent to be
recorded as required by law. It is highly recommended that you
suggested best practices when participating in any virtual session. We have taken every
precaution to keep you and your information safe. Here is what we
are doing to protect all of our
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