Auto Fraud & Special Investigations Unit Webinar (BC)


Insurance Institute of BC, BC Map
Date and Time: October 18, 2023 9:00am - 11:15am PST


From exaggerating claims, declaring false information, to staging accidents, auto insurance fraud increases costs for all drivers. The work of a special investigation unit (SIU) helps to combat such fraudulent and costly claims, which has led to the ICBC SIU team developing and launching fraud analytic tools for detection and enforcement activities. Common types of auto fraud will be discussed while reviewing case examples.

Webinar Objectives

Provide an overview of the ICBC SIU & its authority  
• Identify the SIU's role in combatting fraud 
• Examine common types of auto insurance fraud
• Review "Spot the Fraud" examples from investigations

Webinar Presenter

Roger Manhao,  Special Provincial Constable  - ICBC 
Roger Joined ICBC in 1990 in the Claims Department, and moved into a claims investigative role in 1995 with the formation of the SIU Bodily Injury Investigative teams. He moved into Claims Management in 1997 and was a Claim Centre Manager before leaving ICBC in 2007. Roger has owned and operated a successful business for 10 years before returning to ICBC and SIU in 2017.

Webinar Log-in:
Please ensure the email address in your profile is current.  Connection testing and login details will be emailed prior to the webinar.  Please check the email to test your connection to the webinar platform.

Number of Continuing Education Credits: 2 Technical CE Credit (BC)
Please be aware that tardy log-in or early log-out to/from the webinar will preclude IIBC from issuing a CE certificate for this education session.
* If you require CE credits for licensing renewal requirements in provinces other than BC, please check with you provincial licensing regulator for validity.

Registration Deadline: Tuesday, October 17, 2023

Fees: Before GST. Insurance Institute membership required

$71.43 IIBC Member
$64.29 Corporate Rate (group of 6+) - Contact Winnie to register groups.

+$85.71 Insurance Institute membership for New Members (membership exp May 31, 2024 )

Cancellation Policy:   Participant substitutions accepted up to 24 hours prior to webinar (substitute must be current member). IIBC reserves the right to cancel the webinar due to unforeseen circumstances.

Best Practices for Virtual Sessions:
Please be advised that your image and voice may be captured and recorded during this virtual session for review purposes. Your participation in this virtual session is considered consent to be recorded as required by law.
It is highly recommended that you
follow our suggested best practices when participating in any virtual session.
We have taken every precaution to keep you and your information safe.
Here is what we are doing to protect all of our stakeholders.

Winnie Hon, CIP , Seminars & Events Specialist
Insurance Institute of BC
T: 604.678.5747 

New members: IIBC Membership Fee of $85.71 is applicable (membership expires May 31, 2024).  For assistance to renew or process a new membership, please contact or 604 681 5491.