Seminar Program

The Insurance Institute of British Columbia offers numerous educational and professional development seminars and training sessions to meet the needs of insurance professionals.  Delivered in a variety of formats and in various locations. Most of our seminars provide CE credits for the broker and adjuster licences.  Bookmark this page and visit often to keep informed of upcoming opportunities.  We welcome you contact us if you have a topic to suggest.

More webinars coming soon - stay tuned!  For seminar/webinar questions or inquiries, please contact Winnie at whon@insuranceinstitute.ca 

  • Appraisals: Dispute Resolution for Property Claims Webinar (PT)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. WEBINAR OBJECTIVES Review the appraisal/alternative dispute resolution process Determine the effective use and selection of appraisers and the umpire Identify the difference between how an umpire acts versus a ju ...

  • Symposium BC Panel: Digital Driving Forces in Customer Experience - Webinar (PDT)
    * This webinar is Session A in the Virtual Symposium BC webinar series. See the Full Event registration page if you would like to register for all 5 webinars with a Full Event Rate. On the heels of the Insurance Institute’s new research report exploring the implications of AI and big data, this session delves into how AI and big data are driving forces in the p&c insurance industry. There is excitement about the potential to better serve the risk management needs of consumers, improve the cu ...

  • Social Media Sleuthing - Webinar (PDT)
    * This webinar is Session B in the Virtual Symposium BC webinar series. See the Full Event registration page if you would like to register for all 5 webinars with a Full Event Rate. Many don’t realize when sharing personal data on various social media outlets (YouTube, Facebook, etc…) that a digital footprint is created that can be reviewed, tracked and investigated. As noted in the film The Social Network, “The Internet’s not written in pencil, it’s written in ink”. Learn the who, what, where, ...

  • Virtual Symposium BC 2021: Change | Challenge | Create (PDT)
    This is the Virtual Symposium BC full event registration page. To register for individual webinars only, click on the individual webinar link below. Tuesday - Thursday, May 4-6, 2021 5 Webinars | 1 CE Credit/Webinar | F&B Voucher | Networking | Bonus National Webinar | Door Prizes Register for full event or individual webinars! Expand your vision and spark your inspiration! Virtual Symposium BC – Change | Challenge | Create , offers insightful webinars with influential speakers and captivati ...

  • The Future of BC's Auto Insurance Market - Webinar (PDT)
    * This webinar is Session C in the Virtual Symposium BC webinar series. See the Full Event registration page if you would like to register for all 5 webinars with a Full Event Rate. On May 1, 2021, BC motorists will be impacted by a significant change to their auto insurance coverages. What are all these changes to BC Auto? Why the change? What will this change do for BC drivers? Does this change help or hurt? Is there a potential for these changes to be reformed again or for them to change back ...

  • Internet of Things: Are you ready for what’s coming? - Webinar (PDT)
    * This webinar is Session D in the Virtual Symposium BC webinar series. See the Full Event registration page if you would like to register for all 5 webinars with a Full Event Rate. Over 4.5 billion people in the world now access the ‘Internet of Things’ (IOT) on a daily basis. The Internet has become an integral part of our lives particularly in this past year. Where are we now in these areas - ownership of social media platforms; penetration of users on a variety of applications; the impact of ...

  • The Rise of MGAs - Webinar (PDT)
    * This webinar is Session E in the Virtual Symposium BC webinar series. See the Full Event registration page if you would like to register for all 5 webinars with a Full Event Rate. The Canadian insurance market has seen a substantial growth and shift towards Managing General Agencies (MGAs). The market is turning to MGAs for risk placement because they’re able to respond to risks in which others can’t – but how? Why are startups opting to use the MGA model? How are MGAs providing solutions by f ...

  • Fraud Investigation: Break & Enter and Water Damage Claims Webinar (PT)
    WEBINAR | BUILDING | TECHNICAL This webinar will explore ways to examine break & enter and water damage claims to determine if fraud is involved and how to document the investigation. B&E claim investigations often rely on reviewing security and electronic systems on site. Sometimes this can extend to neighboring properties and dash cams from parked vehicles. Water related claims can be complex. It is the duty of the expert retained to investigate the cause of the water discharge to dete ...

  • Time Management for the Insurance Professional Webinar (PT)
    * This is the registration page for IIBC members. Please register with your local Institute office for IINA , IISA , IIM . WEBINAR | BUILDING | TECHNICAL Maximize results - Enhance Productivity and Performance - Improve workflow and reduce stress The insurance industry is a demanding one. There is always so much to do. We have a lot of people depending on us for answers, decisions, solutions and results. This course is designed to give you some of the essential skills to meet the demands and ful ...