CIP Policies and Important Information

Please familiarize yourself with the following information as it applies to you:

• Virtual Classes: Virtual classes are live, online classes that you can do from anywhere with an internet connection.

• Fall Midterms: Timed (90-minutes) and un-proctored in the 7th or 8th week for evening classes, or after 3rd class for condensed courses, as scheduled by your instructor. 

• Virtual Class Course Confirmations are now contained on your course registration receipt. Please login to your membership account to print a copy of your course receipt for details.

• Don't require books?: Please email your registration request to IIBCmail@insuranceinstitute.ca, or phone 604-681-5491.

• Textbooks: Will be shipped to the address selected in your order

    Note: Online tutorials are only available with textbook purchases. The 2018 and newer edition textbooks have the student resource guide as part of the on-line tutorial.

• New textbooks for spring 2020 semester: C16, C111, C121, C131 | New for fall 2020: C12

 Withdrawals and Cancellations: Withdrawal requests must be made in writing prior to the deadline.

Deadline for evening courses is prior to the second class.

Deadline for condensed courses is October 22, 2020.

Approved requests will be subject to a $57.75 fee and course text charge. Membership and shipping fees are non-refundable.
Transferring to Distance Learning, to another semester, or to another province's class is considered a cancellation.
Transferring to another BC In-class, Virtual, or Fast Track Course in the same semester can be arranged, and may be subject to a $26.25 administration fee.
For all withdrawal or cancellation requests, please email Sandra Enriquez.