Fraudsters & Impersonators: Social Engineering Fraud in Crime Policies Webinar (IISA)


Calgary, AB [Map]
Date and Time: January 17, 2024 11:00am - 1:15pm MST

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Social engineering fraud coverage has become an essential insurance product for organizations of various sizes and corporate structures. This session will provide a high-level overview of a standard crime policy including a discussion on social engineering fraud. Common claims scenarios will help highlight the need for this coverage. Finally, we will discuss how an insured's accountant may become involved.

Webinar Objectives

Define what a crime policy is and how it differentiates from other insurance policies 
• Describe social engineering fraud coverage 
• Discuss social engineering fraud claims examples
• Explain how a forensic accountant would assist the insured or the insurer in a claim
• Discuss how an insured’s accountant and insurer’s accountant may work together resolve disagreements in values

Webinar Presenter

Jordan Stickley,  B.Comm, CIP, CRM, Underwriter II, Specialty Solutions, Management Liability, D&O and Crime -Intact Insurance
Jordan’s career began with Intact in 2019 where she has since gained experience in several specialty lines, including D&O, Crime, Equipment Breakdown, and Farm Insurance. She holds an Honours Bachelor of Commerce Degree and CIP and CRM designations. In 2022, Jordan received the Risk Management Certificate Top Graduate and Risk Management Certificate – Top Graduate – The Stephen S. Imrie Risk Management Awards. Jordan has extensive experience in handling complex accounts for both D&O and Crime, including non-profit, private, and public institutions. She has worked with financial institution bonds as well as ERISA bonds in addition to handling complex Social Engineering Fraud placements. She has supported onboarding new hires and provided technical training.

Cathy Smyth, Senior Underwriter, Specialty Solutions, Management Liability, D&O and Crime - Intact Insurance
Cathy has more than 25 years’ experience, underwriting Employee Dishonesty/Crime Coverages for commercial, public and financial institutions as well as Directors and Officers Liability. Cathy began her insurance career at the Guarantee Company of North America and has since become an instrumental part of Intact’s Crime expertise.  She has seen her fair share of Fidelity and Social Engineering Fraud Claims having experience with accounts ranging from small non-profits to major corporations with international exposures. She has delivered dozens of Crime presentations focussing primarily on Social Engineering Fraud and is often leaned on as an expert in the space.

Dave Oswald, CPA, CA, CFE, CFI, Founder - Forensic Restitution
Dave is a chartered accountant with a passion for identifying and resolving fraud. He has an impressive combination of forensic technology expertise, investigative skills, experience and business knowledge. Dave has been working in the forensic field since 1999 and has helped to uncover and prepare claims for a number of major companies. His specialities include computer forensics, litigation support and data analysis.

Webinar Log-in: Please ensure the email address in your profile is current.  Connection testing and login details will be emailed prior to the webinar.  Please check the email to test your connection to the webinar platform.

Number of Continuing Education Credits:  AIC# TBD2 CE hours General & Adjuster
Please be aware that tardy log-in or early log-out to/from the webinar will preclude IISA from issuing a CE certificate for this education session.
* If you require CE credits for licensing renewal requirements in provinces other than AB, please check with your provincial licensing regulator for validity.

Registration Deadline: Tuesday, January 16, 2024

Fees: Before GST. Insurance Institute membership required

$71.43 IISA Member
$64.29 Corporate Rate (group of 6+) - Contact to register groups.

+$90 Insurance Institute membership for New Members (membership exp May 31, 2024 )

Cancellation Policy:   Participant substitutions accepted up to 24 hours prior to webinar (substitute must be current member). IISA reserves the right to cancel the webinar due to unforeseen circumstances.

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New members: IISA Membership Fee of $90 (expiring May 31, 2024) is applicable.  For assistance to renew or process a new membership, please contact or 403-266-3427.


Pricing for this seminar varies based on your membership. Prices exclude tax

Fee Description Amount
IISA Member $71.43
New Member (+90 membership applied at check out) $71.43