What's the Word on Wood Heat (IISA)


Calgary, AB [Map]
Date and Time: October 19, 2023 10:00 a.m. - 2:00 p.m. MT

This is the registration page for IISA Members. Please register with your local Institute office: IINA, IIM, IIS

*** PLEASE NOTE - Date changed to October 19, 2023


The world of wood heat can be overwhelming; let's work together to clear up some common concerns for our industry.

When you leave this seminar, you will have enhanced your knowledge of wood heating appliances and their uses. In turn, you'll be able to provide better service information to clients from all areas of the insurance industry.  

Brokers: Learn how to ask the right questions when insuring property for your clients, and discuss the hazards, and benefits, of wood appliances. Master the art of gathering and submitting the best information to your company.

Underwriters: Do you find yourself wondering what you're looking at with a wood stove questionnaire or WETT report and photos? Are you reviewing the right information, and how the appliance is being used? Learn about the common exposures and how to communicate loss prevention information and tips on required corrections to installations.

Claims Adjusters: Determine what items need to be reviewed with underwriting / brokers / clients after a loss. Establish clear communication for the reasons for loss and what the expectations are to complete repairs and meet new safety standards for the replacement installation.

Webinar Presenter:

Nancy Nickerson, CIP, CRM, WETT Certified

Loss Prevention / Underwriting Consultant
Portage Mutual Insurance Company

Nancy has worked in the insurance industry for more than 30 years, in both underwriting and specializing in Loss Control / Prevention issues. Her experience includes working with brokers, direct writers and insurers. Over 25 years she has actively developed guidelines, standards, and training for industry, government, and related associations.

Webinar Log-in: Please ensure the email address in your profile is current.  Connection testing and login details will be emailed prior to the webinar.  Please check the email to test your connection to the webinar platform.

Number of Continuing Education Credits: AIC# 60620  3 CE Hours General and Adjuster
Please be aware that tardy log-in or early log-out to/from the webinar will preclude IISA from issuing a CE certificate for this education session.

* If you require CE credits for licensing renewal requirements in provinces other than AB, please check with you provincial licensing regulator for validity.

Registration Deadline: October 16, 2023

Cancellation Policy:   Participant substitutions accepted up to 24 hours prior to webinar (substitute must be current member). IISA reserves the right to cancel the webinar due to unforeseen circumstances.

Best Practices for Virtual Sessions:
Please be advised that your image and voice may be captured and recorded during this virtual session for review purposes. Your participation in this virtual session is considered consent to be recorded as required by law.
It is highly recommended that you
follow our suggested best practices when participating in any virtual session.
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Here is what we are doing to protect all of our stakeholders.

New members: IISA Membership Fee of $90 (expiring May 31, 2024) is applicable.  For assistance to renew or process a new membership, please contact
iisamail@insuranceinstitute.ca or 403-266-3427.