IBC Settlement Chart: How does it affect the out come of your clients claim? - Webinar (MDT)


Calgary, AB, T2P 3T5 [Map]
Date and Time: May 14, 2020 10:00 a.m. - 12:00 p.m. MDT


This seminar will be of interest to any insurance professional that either works with claims (adjusters) or has to review claims on policy renewals (underwriters/brokers). The goal of the seminar is to shed light on how claims are investigated. And to show how adjusters apply the IBC settlement chart rules to establish who will be held responsible for the loss which will lead to an insurer seeking subrogation and waiving deductibles. No claims experience is required for this seminar as the material presented will be presented in a manor that makes it informative for claims and non claims related insurance professionals. This seminar is for you if you want to learn more about the IBC settlement chart to help in settling claims or just want to understand the claims process how/why a claim may have been settled the way it was.

We will cover:

  • Why the IBC settlement chart was developed and the intended purpose
  • How it applies / helps in the setttlement of claims
  • How the insurer determines which insurer will be responsible for paying the loss (subrogation)
  • How it helps settle disputes between insurers
  • Does the IBC settlement chart apply to your client
  • How does arbitration work and when is it used
  • Is arbitration just for auto claims?  Or can you take property claims to arbitration too?
  • What is the role of the pre-arbitration officer
  • What is the role of the CICMA/arbitration panel


Presenter: Kevin Kelln, FCIP, CRM

Kevin has worked in the insurance industry for 28 years. He started his insurance career as an accountant for a broker, then held numerous positions within the industry including, underwriting, sales and service, property claims, auto claims, Accident benefits, and Bodily injury. For the last 18 years Kevin was the pre-arbitration officer for Economical Insurance helping settle all IBC settlement chart issues and providing all settlement chart training for new auto telephone staff.  Kevin is also the past president of the CICMA Southern Chapter and has participated in many Arbitration hearings.


Registration:  9:45 a.m.
Presentation: 10:00 - Noon, MDT

Go-To-Webinar platform, you will need Audio on your computer

CE Credits: AIC Course ID # 54381, 2 CE Hours General & Adjuster Please be aware that tardy arrival to or early departure from any seminar or, in the case of a webinar an incomplete session as a result of unresolvable technical difficulties, will preclude IISA from issuing a CE certificate for the seminar.


Sorry, no refunds issued, with the exception of an incomplete session as a result of unresolvable technical difficulties. Substitution of another person is acceptable - please notify us of such changes so CE records can be adjusted appropriately. IISA reserves the right to cancel this seminar due to unforeseen extenuating circumstances - in such an event, all fees will be refunded.

PRICES BELOW ARE BEFORE TAX. (For on-line registrants, please ensure you are being charged the correct price as shown below)