C32: Bodily Injury Claims

Please note that the final examination for this course is a computer-based exam.

Learn the basics of human anatomy and physiology and how they are important to the insurance adjuster. Bodily Injury Claims outlines the investigative process and the factors involved in claim evaluation and negotiation. Injuries that are likely to be encountered and the medical treatment normally prescribed are discussed. You will study how medical reports should be interpreted. Rehabilitation and the role of the adjuster in the process are introduced.

 We recommend Bodily Injury Claims for everyone associated with claims work.

Course Outline

  • Investigating Bodily Injury Claims
  • Skin and Musculature
  • Skeletal System
  • Spine, Head, and Nervous System
  • Heart, Lungs, and Other Organs
  • Psychological Disorders and Disability
  • Rehabilitation
  • Medical Records and Reports
  • Evaluation, Negotiation, and Settlement

Who Should Register

All insurance courses offered by The Insurance Institute are designed for individuals who want to attain a highly recognized and respected professional designation in the p&c industry. The professional designation Chartered Insurance Professional (CIP) is recognized across Canada and elsewhere around the world as the benchmark of insurance professionalism.

Bodily Injury Claims is for industry professionals, especially adjusters and all those associated with claims work, who want a comprehensive p&c education and the skills and knowledge required to advance their careers.

Course Offerings

The following are the courses, by methodology, that are being offered by the institute.

Instructor Led

Name Location Start Date End Date Class Time Delivery Method  
C32: Bodily Injury (Mondays) Online - Calgary 1/22/2024 3/25/2024 6:30 - 9:30 pm MT Virtual


Name Start Date End Date Method  
C32: Bodily Injury Claims/C32 : Les dommages corporels 1/1/2024 3/31/2024 Independent Study
C32: Bodily Injury Claims/C32 : Les dommages corporels 4/1/2024 6/30/2024 Independent Study