Dealing with difficult People
Date and Time: August 19, 2019 9:00 a.m - 12:00 p.m AST
Stephen Franklin, Public Speaker
With Stephen P. Franklin
Dealing with difficult people?
Don't miss this helpfull Webinar
Difficult people come in many forms. They can be
angry,agressive,demanding even unreasonable. For many insurance professionals,
this is one of the most intimidating parts of the job.
In this session you will get an understanding of the
motivations of the difficult people, why they behave the way they do; and you
will be given effective techniques for dealing with theses individuals. You will
learn how to not be intimidated by them and you will gain value through the
practical techinques provides in this important session.
Date: Monday, August 19, 2019
Time: 9:00 a.m. - 12:00 a.m. AST
No refunds. Substitutions welcome.
Pricing for this seminar varies based on your membership. Prices exclude tax