Virtual Symposium West: Clearing Our Vision for the Future
When: August 19 & 20, 2020
Where: Virtually—from home or anywhere
Symposium West is an annual event hosted by insurance professionals in the Southwestern Ontario, Hamilton/Niagara and Conestoga chapters of the Insurance Institute of Ontario. It brings together bright minds to give talks that are idea-focused on a wide range of subjects. The shared goal is to foster learning, inspiration and wonder, and provoke conversations that matter.
"This was my 3rd time attending and every year I am impressed with the quality of this event"
- 2019 Symposium West Attendee
Symposium West Schedule
|Day 1: August 19
|12:30 - 2:00 p.m. EDT
||Session A: Climate risks in the time of COVID-19
|2:00 - 2:30 p.m. EDT
|2:30 - 3:45 p.m. EDT
||Session B: Lessons from a Pandemic: Adapting insurance products for a new era
|Day 2: August 20
|12:00 - 1:00 p.m. EDT
||Session C: The Secret to Making Your Organization Magnetic
|1:00 - 1:30 p.m. EDT
|1:30 - 2:45 p.m. EDT
||Session D: Lessons from a Pandemic: Building Organizational Resiliency
|2:45 - 3:15 p.m. EDT
|3:15 - 4:30 p.m. EDT
||Session E: Tackling the Talent Crunch: Positioning an Organization to Gain & Retain Top Talent
Session A: August 19, 12:30 - 2 p.m. EDT
Climate risk leadership in the time of COVID-19
The novel coronavirus has shifted societal, governmental, and personal priorities. How do climate risks fit into this evolving new order? The pandemic has revealed some surprising parallels to the climate change crisis, and there are lessons to learn, new considerations to evaluate, and new actions to explore. Join Paul Kovacs, author of the Institute's 2020 Climate Risks Report, as he presents the research findings and moderates a discussion exploring what climate leadership looks like for the P&C insurance industry in Canada.
Paul Kovacs - Senior Researcher, Insurance Institute of Canada, Executive Director, Institute for Catastrophic Loss Reduction
Donna Ince - Senior Vice-President, Personal Lines, RSA Canada
Carol Jardine -President, Canadian P&C Operations, Wawanesa Insurance
Patrick Barbeau - Senior Vice-President, Claims, Intact Insurance
Session B: August 19, 2:30 - 3:45 p.m. EDT
Lessons from a Pandemic: Adapting insurance products for a new era
COVID-19 has been a catalyst for constructive dialogue and positive change in our industry. In this session, you’ll hear from industry leaders as they reflect on how coverages and claims have been impacted, and what changes and challenges remain for the future. You’ll also explore the possibility of political intervention on products and wordings in the future.
Chris Floyd -President of Individual Insurance Services, OTIP
Joseph Carnevale - President, Brokers Trust
Jordan Brennan - Vice President, Policy, Insurance Bureau of Canada
Session C: August 20, 12:00 - 1:00 p.m. EDT
Keynote: The Secret to Making Your Organization Magnetic
Hugh is an author, public speaker, and advisor to some of Canada’s most successful leaders. He has a reputation for making complex ideas simple and easy to understand. In this keynote, Hugh will explore the structures of high performing work culture and how to implement them for your team.
Hugh MacPhie, Author, Public Speaker, Business Consultant
Session D: August 20, 1:30 - 2:45 p.m. EDT
Lessons from a Pandemic: Building Organizational Resiliency
In this dynamic session, our expert panel will challenge you to think about your organization, ask important questions and review the “customer journey map” from end-to-end. You will be provided with tips on how to generate organizational alignment that supports collaboration, prioritization, and ultimately serve the customer better.
Barbra Anne Vaspori - Vice President, Ontario Municipal Practice Leader, Marsh, Public Entities and Education Practice
Steven Moro - Vice President, Insurance Operations, HUB Customer Central
Diana Giancola - Business Continuity Management Advisor, Intact Financial
Session E: August 20, 3:15 - 4:30 p.m. EDT
Tackling the Talent Crunch: Positioning an Organization to Gain & Retain Top Talent
The global pandemic has sent businesses and our economy into a tailspin. Yet, in our industry the battle of existing and new talent still exists. This session will explore what the search for talent could look like during the economic downtown, and strategies for how businesses can attract the thinly spread top talent and grow from within.
David Leadbetter - President, Lawrie Insurance Group
Jodi Marner - Director of Human Resources & Employee Experience, Gore Mutual
John McNeil - Program Coordinator & Full-time Professor, Humber College
Trevor Buttrum - Manager, Career Connections, IIC (Moderator)
Thank you to our sponsors