Symposium West 2021: Elevating the Industry IQ


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Date and Time: August 11, 2021 10:00 am - August 12, 2021 2:30 pm

Symposium West is the premier professional development event for insurance professionals, designed for members of the Southwestern, Hamilton/Niagara, and Conestoga Chapters of the Insurance Institute of Ontario. Thought-provoking sessions bring together bright minds, idea-focused on a wide range of subjects. The shared goal is to foster learning, innovation, inspiration, and stimulate conversations that matter.  As a virtual event, you can log in from wherever you are. We'll bring the learning and conversation to you.

This year's Event line-up is as follows. For more info on individual sessions please visit

Session A: Wednesday August 11 - 10:00 am - 11:15 am EDT

(A)dvancing (I) nsurance: Optimizing Technology Utilization to Drive the Industry Into the Future

Tatjana Lalkovic - SVP & CIO, Economical Insurance
Baiju Devani - SVP Data Science & CDO, Aviva Canada
Moderator: David Kerr, Partner, Deloitee Canada 

Session B: Wednesday August 11 - 11:45 am - 12:45 pm EDT

Day 1 Keynote

Marvin Ryder - Associate Professor, DeGroote School of Business, MacMaster University 

Session C:  Wednesday August 11 - 1:15 pm - 2:30 pm EDT

Art of Resilience: It's Not What We Face, It's How We Face It 

Rhonda Reist - Broker Experience Director, Nova Mutual Insurance
Dionne Bowers - Owner, D.B. Solutions
Stephen Billyard - President, Billyard Insurance Group
Moderator: Jeff McCann - CEO, Apollo Insurance

Session D: Thursday August 12 - 10:00 am - 11:15 pm EDT

Social Inflation: The Biggest Emerging Risk You Need to Know About 

Becky Cameron - SVP, Head of Claims Canada, AIG Insurance Company
Kadey Schultz - Partner, Schultz Frost LLP
David Smagata- VP Claims & Chief Legal Officer, DAS Canada
Moderator: Christa O'Neil - Director of Operations - Commercial Lines, McFarlan Rowlands Insurance

Session E:Thursday August 12 - 11:45 am - 12:45 pm EDT

Day 2 Keynote

Emm Gryner - Acclaimed Singer-Songwriter & CBC Radio Host

Session F: Thursday August 12 - 1:15 pm - 2:30 pm EDT

Up Close & Personal: Senior Leadership Panel 

Andy Taylor - CEO, Gore Mutual Insurance
Tracy McDonald - President & CEO, Trillium Mutual Insurance
Greg Smith- COO, Crawford & Company (Canada) Inc

Curtis Inberg - VP Sales & Distribution, Foxquilt

Moderator: Monica Kuzyk - VP Claims, Curo Claims Services

For more information, please visit:

Early Bird Pricing: Available until July 29
Continuing Education Credits: 6 Management (PENDING)
Group Discount: Available for groups of 4 or more. Contact to register your group and receive your company discount.