Understanding Serious Injury
Effectively manage the recovery of injured claimants.
Understanding Serious Injury is a five-module program that focuses on understanding the injury, the person and the impact of the injury on the person.
Throughout this program, you'll be exposed to industry best practices, industry specialists and real-life examples that are delivered using a variety of learning styles. You'll gain a broad perspective on accident benefits and bodily injury with a focus on the injured person.
You'll also give your career a boost by gaining the skills and knowledge you need to better manage the recovery of complex injuries.
This program has been developed by the Insurance Institute of Ontario in partnership with the Ontario Insurance Adjusters’ Association.