Understanding Case Law

Gain the knowledge and skills to expertly find, interpret and apply case law.


Using case law and understanding its impact can mitigate the claims settlement process.

Understanding Case Law is a two-day, in-class program that will equip participants to effectively prepare a comprehensive file in anticipation of negotiation, settlement or litigation.

This program has been developed by the Insurance Institute of Ontario in partnership with the Ontario Insurance Adjusters’ Association.

Program Modules:

-  The Court System
-  Overview of Case law
-  Sourcing Case law
-  Understanding and Interpreting Case law
-  Beyond the Basics: Applying Case law
-  Learning into Action: Case Study 

Who Should Attend

This program has been developed for adjusters and claims professionals who want to gain the knowledge and skills to expertly find, interpret, and apply case law. 

Experienced underwriters and brokers will also appreciate learning how precedent-setting case law impacts loss settlements.

Schedules and Registration

See upcoming schedule.


The Insurance Institute would like to recognize the effort, time, and expertise provided by the following industry professionals:

Lee-Ann Vansteenkiste, B.A.(Hons), CIP
Branch Manager
Granite Claims Solutions

Tammie Norn, FCIP
CEO – ProFormance Group Inc
1st Vice President - Ontario Insurance Adjusters Association

Senior General Adjuster - Global Technical Services
Crawford & Company (Canada) Inc.

Maria Joshua, BA, FCIP, CRM
Director Claims
Sedgwick Claims Management Services, Inc.

Marika Walker, B.P.H.E., LL.M.
Unit Claims Manager – Casualty
Intact Insurance

Matthew Dugas, BA, B.Sc., J.D.
Associate Lawyer
McCague Borlack LLP