Business Communications - Webinar (EST)

Webinar

ON [Map]
Date and Time: October 15, 2021 9:30AM - October 19, 2021 11:30AM EST
Speaker(s):
Melanie Needham, FCIP. CRM
MRD Training & Consulting Inc.

In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success.

Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust.

This seminar covers all aspects of communication including:

Business writing skills for email

Delivering bad news

Building rapport.

Since Communication is a two way process our discussion involves both how we send and receive messages.

The communication courses and seminars below will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.

Seminar Leader:  Melanie Needham, FCIP, CRM

RIBO Accreditation:   2 Hours Personal

PLEASE NOTE:
- Prices below are for IIO Members. Fees noted below do not include hst.
- Non-members and renewing members the IIO Membership fee will be added to your cart.
- Sorry, no refunds. Credit notes issued only with 48 hour written notice

LINK TO WEBINAR
24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar.

COMPUTER REQUIREMENTS
Our webinar platform is Zoom

If you have any questions or for assistance with registration, invcluding group sales, please contact us: ottawamail@insuranceinstitute.ca