Understanding Property Claims Investigation
Southwestern Chapter Office
101-200 Queens Avenue, London, ON, N6A 1J3
Date and Time: March 22, 2018 9:00 a.m. - 4:30 p.m. EST
Jennifer Delorey, Team Leader, Claims
| BUILDING | INDUSTRY KNOWLEDGE /
Investigate claims more effectively with
increased positive outcomes .
From the ‘Understanding’
Series for Adjusters'
How well a claim is investigated impacts the claimant, the
adjuster and the insurer. A shallow investigation can lead to more time spent on
the file and an unhappy client. Coverage analysis that is incomplete or doesn’t
ask the critical questions will lead to increased leakage costs for the
insurer—adding unnecessary effort and frustration to your job.
By contrast, a thorough investigation leads to a positive
outcome for everyone involved: a more satisfied client, better financial results
for the company, and more effective resolution of the file for the adjuster.
Join us for this one-day program where you’ll learn the
best practice steps needed to lead a fulsome claims investigation and coverage
analysis. You will also learn about the common errors and red flags that are
missed and how the job of an adjuster connects to the bigger picture.
This practical program is based on real-life and will give
you tools, practice, and feedback that you can utilize in your job
immediately—including the experience gained from working on several case studies
with an industry expert, and best practice steps compiled by seasoned
professionals as a useful job aide takeaway.
What you will
Explain the impact of the claim investigation and coverage
analysis on the insured, the insurer and the adjuster.
Use real life
scenarios, policy wording and best practice steps to thoroughly investigate
claims and avoid common pitfalls
Determine the appropriate coverage to
indemnify the insured
How you will
You’ll give your career the edge by handling your
claims more effectively, keeping your clients happy, and minimizing leakage costs.
This program is suited to junior to intermediate
adjusters with a minimum of one year of experience in the role of an adjuster
who wants to learn how to manage their property claims more efficiently.
Registration Deadline: March 20,
for group rates for 3 or more members
The price of our full-day seminars
includes lunch and morning and afternoon refreshments and
Cancellation Policy: No refunds. Credit notes issued with 48 hours
Substitutions accepted with 48 hours notice, subject to
The Insurance Institute
reserves the right to cancel due to insufficient enrolment.
Need Assistance? Call: 519-432-3666