Seminars

Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ SPECIAL! Complimentary webinar for members:

Ethics for the Modern Broker (Member Bonus)

In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. You'll be given a brief introduction into business ethics before exploring the integral connection between ethics and insurance—in the context of the role of the broker.
Learn more

Webinar
March 27, 2019 1 p.m. EST - 2 p.m. EST


▶ Other upcoming seminars and seminars:

  • Builders' Risk & Wrap Up Liability - Webinar
    WEBINAR | BUILDING | TECHNICAL When building construction occurs as either ground-up new or renovation of an existing structure, there are many complex exposures and coverage options the underwriter, broker and risk manager must consider. They must also ensure the project is in compliance with the contract of the risk presented. In the event of a claim that arises during or after completion of a project, the adjuster must also be aware of available protections and clauses that may play a role in ...

  • OT-Agent and Broker Licensing Course April 2019
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Topics include: Principles & Practice of Insurance Property Automobile Liability Travel/Health Commercial RIBO Act April 29th ,2019 to May 8th,2019 Exam Fr ...

  • Effective People Management
    CLASSROOM | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the s ...

  • Broker/Agent Licensing Review Course
    Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This two-day course is designed for students who already have a basic understanding of the broker/agent licensing study material (e.g. completed the Fanshawe college diploma program or some of the CIP courses). This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Day 1: Principles & Practices Property ...

  • Cannabis: Commercial Risk and Insurance (Live Webinar)
    WEBINAR | TECHNICAL | BUILDING Legislation and societal acceptance of Cannabis continues to evolve not only in Canada but on a global scale. With the variety of cannabis business operations that are constantly evolving, the need for commercial insurance is also increasing. Understanding the risks and having awareness of the commercial products available allows you to do a more thorough job and provide a deeper level of service. Join our webinar to learn first hand the latest about cannabis regul ...

  • Broker/Agent Licensing Prep Course: In-class SOLD OUT!
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Cyber Coverage Sales: Winning Approaches to Get Results
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day CIP Society seminar is for you! Presented by Serge Solski, cyber risks expert within the in ...

  • Handling Difficult Liability Risks - Webinar
    Handling Difficult Liability Risks Look at some less-discussed commercial liability exposures, and how you can help your clients assess their exposures, look at appropriate coverage and mitigate loss. The discussion will include: Professional Liability, Directors & Officers, Cyber Liability and Excess Liability Join us for this interactive seminar to increase liability expertise.May 21st, 2019 1:30 pm - 3:30 pm EST Leader Melanie Needham, FCIP, CRM President, MRD Training & Consulting In ...

  • The Art of Persuasive Negotiation
    Do you want to be more assertive and improve your negotiation skills? If so, this session is for you! Negotiation skills are essential in daily interactions with others in order to reach important decisions, find solutions to disputes and reach "win-win" resolutions. Whether it be in your professional life or your personal life, you are almost certain to spend some time negotiating. In this engaging and valuable session, Jessica Naylor will demonstrate how persuasive negotiation skills can make ...

  • Commercial Auto: Fleet & Garage Auto Insurance Policies - Webinar
    WEBINAR | BUILDING | TECHNICAL Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this jam packed webinar covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics ...

  • Commercial Lines: Specialty Coverages
    CLASSROOM | FOUNDATION | TECHNICAL Are you confident about discussing business interruption, crime, surety and equipment breakdown? The Conestoga Chapter is proud to offer a five part Commercial Lines Series. One of the seminar series,Specialty Coverages, is an interactive seminar that will provide a comprehensive review of coverages under business interruption, crime, equipment breakdown policies and surety bonds. In this interactive session, you will also: review how values are determined revi ...

  • Directors' & Officers' Liability
    CLASSROOM | ENHANCING | TECHNICAL Seminar Description: Corporate misfeasance both in the United States and Canada has resulted in significant legislative and judicial responses aimed squarely at the conduct of corporate directors and officers. This has highlighted the importance and need for directors’ and officers’ insurance and for understanding this seemingly complex area of regulation and liability. This course will provide an overview of the duties of directors and officers, the exposures f ...

  • Breakfast - Fireside Chat
    CLASSROOM | ENHANCING | MANAGEMENT DATE CHANGED TO: Tuesday, May 28, 2019. Your chapter has lined up an amazing group of industry professionals for a panel discussion on hot topics. The theme to our discussion will be: * Canada US: Cross Border Issues * Marijuana: Agricultural, related distribution; pricing * Leadership: Today's workplace * Cyber Do you have a question you wish the panel to discuss? Please submit your questions to: HamiltonNiagaramail@insuranceinstitute.ca Whether you are an org ...

  • Fundamentals Series: 108 Condominium Conundrums
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Ethics for the Modern Broker - Member Bonus
    WEBINAR | BUILDING | TECHNICAL Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and ...

  • Conflict Management in the Workplace - Webinar
    WEBINAR | BUILDING | TECHNICAL Whether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. We will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace. ...

  • Understanding the CGL - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! Are you new to commercial insurance, or interested in moving from personal lines to commercial lines? This seminar will take a practical introductory look at the commercial general liability policy, providing insight for the less experienced brokers, underwriters and adjusters working in commercial insurance. Participants will learn the foundations of a commercial general liability policy section by section including discussions on coverag ...

  • Commercial Broker Jump Start
    Give your new Commercial brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed or transitioning brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover: • a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports • negotiation, • time management, ...

  • Understanding Bodily Injury (2-day program)
    As a claims professional, you know the role of an adjuster has changed with regard to bodily injury claims. There is a greater focus on bodily injury claims management. To be successful, you want to boost your claims management skills and heighten your credibility. The Bodily Injury Seminar responds to an industry need for claims professionals to increase their bodily injury claims knowledge. If you are looking to enhance your or your staffs’ knowledge of how to handle Bodily Injury claims, this ...

  • Teaching & PresentationTechniques (4-day program)
    Do you need to enhance your teaching and facilitation skills? If so, this four-day certificate program is for you. (June 7, 14, 21 & 28, 2019) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Section 1: Introduction to Adult Learners and Training / Planning - Understanding how adults l ...

  • Commercial Auto: Commercial Vehicle Operators Registration (CVOR) Certificates - Webinar
    WEBINAR | BUILDING | TECHNICAL Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this half day session as we navigate our way through reading and understanding the CVOR, using it as an underwriting tool as well as a sales ...

  • Certificates of Insurance - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to mana ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • New Producer Boot Camp
    Maximizing producer effectiveness is a win/win proposition for the producer and the brokerage. If you are a producer, this program will provide you with the knowledge and tools to build a resilient book of business and generate superior revenue. The program starts with the highly regarded Everything DiSC® Sales, a program to help your sales team learn to communicate better and improve their sales relationships. Everything DiSC® Sales is classroom training that uses online pre-work, engaging faci ...

  • Broker/Agent Licensing Prep Course - In Class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Five Behaviors of a Cohesive Team® - Two Day Seminar
    CLASSROOM | ENHANCING | MANAGEMENT The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. In this session you will learn how to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results. Grounded in the model described in Patrick Lenc ...

  • Broker Jump Start
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, July 26 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's what ...

  • Broker Level 3 Management Preparation Course
    CLASSROOM | ENHANCING | MANAGEMENT Give yourself the best chance of success in your RIBO Level 2 management exam. This " preparation course" is for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokerage Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Manage ...

  • Understanding Condominium Insurance - Webinar
    Understanding Condominium Insurance How well versed are you in condominium insurance? This topic may seem very straight forward but it is a multi-faceted area that many underestimate. In this session, we will cover all aspects of personal condominium coverage and commercial condominiums, including to but not limited to detailed discussions on coverage, selling tips and claims issues. The seminar will be 2 hours in length and will include numerous worksheets, group activity and a power point pres ...

  • Broker/Agent Licensing Three Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Effective Negotiation in Conflict Resolution
    CLASSROOM | ENHANCING | MANAGEMENT Effective negotiation and conflict resolution skills are vital in business, and especially in the insurance industry. To think of a few examples: - in the claims role, when dealing with insureds to reach a settlement - in the underwriting role, when dealing with the broker on coverage - in the broker role, when trying to secure a client We are all constantly negotiating – in our professional and personal lives, even when we don’t realize it! Join us for this ha ...

  • Navigating the CVOR - Webinar
    Navigating the CVOR (Commercial Vehicle Operator's Registration) Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this session as we navigate our way through reading and understanding the CVOR, using it as an underwritin ...

  • Fundamental Series: 104 - Down to Business with Commercial Property
    CLASSROOM | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercia ...

  • Performance Appraisals that Inspire - Webinar
    Performance Appraisals that Inspire One of the most difficult thing is to provide useful and inspiring guidance to your employees. It is probably safe to say the majority of people view the performance appraisal process as a negative experience, possibly because no one likes to be told that they are not a rock star. However, not every person is told they are not meeting the expectations yet surprisingly, even those with the best performance ratings generally find the process to be a waste of tim ...

  • Commercial Liability 101
    CLASSROOM | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, y ...

  • Changing the Culture: Transforming Your Organization
    Changing your organizational culture is the toughest task you will ever take on. Your organizational culture was formed over years of interaction among the participants in the organization. When people in an organization realize and recognize that their current culture needs to transform to support the organization's success and progress, change can occur. But change is not pretty and change is not easy. By its very nature, changing your workplace culture is messy and challenging. But as the opt ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...