Seminars

Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • At the Forefront Subscription
    Our At the Forefront series gives you the c-suite perspective on the most pressing issues facing our industry today. This year, we’re hosting bi-monthly talks with some of the industry’s most passionate and dynamic leaders. Join the discussion every month by becoming a regular subscriber to the series. As an ‘At the Forefront’ subscriber, here’s what you’ll get: Save money : Save up to 30% off the cost of an individual registration. Stay connected : As a subscriber, you'll stay engaged with what ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Ottawa Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense 10 day Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participan ...

  • Ethics and Social Media - Webinar (EST)
    SEMINAR | BUILDING | ETHICAL Social media is everywhere and it can challenge your ethical decisions. Workplace social media ethics calls for the involvement of both management and workers in maintaining proper social media use. Join us while we discuss social media and ethics and the challenges you may face while posting, networking and marketing both yourself and your organization onsocial media. Melanie Needham,FCIP, CRM CE hours : 1 Ethics ( RIBO) PLEASE NOTE: - - No refunds, credit notes iss ...

  • Symposium West 2021: Elevating the Industry IQ
    Symposium West is the premier professional development event for insurance professionals, designed for members of the Southwestern, Hamilton/Niagara, and Conestoga Chapters of the Insurance Institute of Ontario. Thought-provoking sessions bring together bright minds, idea-focused on a wide range of subjects. The shared goal is to foster learning, innovation, inspiration, and stimulate conversations that matter. As a virtual event, you can log in from wherever you are. We'll bring the learning an ...

  • Assessing Commercial Risks -Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the client’s anger and frustrati ...

  • Broker/Agent Licensing Three Day Exam Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success with this fantastic 10-day course designed to prepare you for the Broker (RIBO Level 1) or Agent (OTL) exam. This is an intensive course and requires students to attend all classes and complete homework assignments, reviewed with our highly effective instructor, Linda Edisbury, CIP . Participants will benefit from these learnings: Introduction to insurance business, the law and insurance, insurance contracts, insurance i ...

  • Coaching for Performance - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to ...

  • Ferraris, Furs & Fine Arts - Insuring High Net Worth Clients-Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL High Net Worth Individuals (HNWI)—or people or families with assets above a certain amount—often require highly tailored and specialized service to meet their needs. In addition to signiciant assets they can have more complicated risk exposures. If you’re interested in attracting and retaining these valuable clients, join us for this highly informative session. You’ll learn: Key coverages to consider (e.g., GRC, Umbrella, Value Policies) Ways to give HNWI the servi ...

  • Diversity & Culture in the Workplace - Webinar (EST)
    WEBINAR | BUILDING | PERSONAL Diversity in the workplace leads to a plethora of benefits – both from an internal and external perspective. However, that doesn’t mean implementing diversity initiatives at work isn’t without its unique set of challenges. Join us as we talk about understanding the importance of diversity and culture, learning to communicate with different cultures and how to diffuse cultural differences. All this skills can be used on your team and with clients! Seminar Leader : Me ...

  • Diversity & Culture in the Workplace - Webinar (EST)
    WEBINAR | BUILDING | PERSONAL Diversity in the workplace leads to a plethora of benefits – both from an internal and external perspective. However, that doesn’t mean implementing diversity initiatives at work isn’t without its unique set of challenges. Join us as we talk about understanding the importance of diversity and culture, learning to communicate with different cultures and how to diffuse cultural differences. All this skills can be used on your team and with clients! Seminar Leader : Me ...

  • Introduction to Construction and CCDC Forms- Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. As an introduction to our CCDC series this webinar will provide an overview of the various CCDC contracts and their uses. In each segm ...

  • Construction and CCDC Forms Series-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In each segment of the series we will do a deep dive into the elements of the CCDC forms and look at legal cases that pertain to them. ...

  • Drones Drones Everywhere - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Drones have been a hot topic for a long time in our industry but to many of us I is still something foreign. We have amazing product in the marketplace and have a handle on all the exposures these gadgets bring.   Join us as we discuss different types of drones, the exposures they bring in both personal and commercial uses as well as coverages available in the marketplace   Learning Objectives   Identify what a drone is and all the different types of drones Discuss ...

  • Productive Conflict Management- Webinar (EST)
    WEBINAR | BUILDING | MANAGEMENT One of the most stressful yet inevitable experiences in the workplace is inter-personal conflict. Conflict may be impacted by a number of factors including; an organization’s culture, hierarchy, and working styles. Learn how to manage conflict in a positive manner to build a stronger workplace, Workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, this session will help learners curb destructive behaviors so that co ...

  • Growing Your Knowledge- Farm Insurance Essentials - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Farming is an integral part of Canada's economy that not only supplies our food but is also the base of many industries. As farms become larger and more complex they require a combination of personal, farm and commercial coverages. Protect yourself and your clients from unexpected and underinsured losses by understanding the unique products and specialized coverage required for these exceptional enterprises. Our panel of experts will provide a comprehensive overvie ...

  • Commercial Endorsements & Extensions - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL In our current pandemic and post-pandemic climate, many business owners are revisiting their commercial insurance policies to add or remove coverage for added protection or cost savings. At the same time, many new and innovative business are entering the marketplace and need guidance on coverage. Seize the opportunities by joining us for a special session on the most used commercial endorsements and floaters. Melanie Needham, FCIP will share insight and guidance in ...

  • Fundamental Series: 104 - Down to Business with Commercial Property - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial ...

  • Building Construction 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully unde ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella - Webinar (EST)
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Navigating the CVOR - Webinar (EST)
    Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this half day session as we navigate our way through reading and understanding the CVOR, using it as an underwriting tool as well as a sales tool. You will have a better u ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Legal Series - Session Two - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Join us to learn more about the latest cases affecting the P&C Insurance Industry. Throughout the series Daniel Strigberger and Julianne Brimfield of Strigberger, Brown and Armstrong will update us on the hottest legal cases affecting our industry. Cases to be discussed will be added closer to the webinar date. Future sessions taking place November 9th, January 11th, and March8th. Stay tuned for more updates! . Register today! Number of Credits: 1 Management ...

  • Legal Series - Entire Series- Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Join us to learn more about the latest cases affecting the P&C Insurance Industry. Throughout the series Daniel Strigberger and Julianne Brimfield of Strigberger, Brown and Armstrong will update us on the hottest legal cases affecting our industry.Cases that will be discussed will be posted prior to each session. Series sessions taking place September 14, November 9, January 11, and March 8. Stay tuned for more updates! . Register today! Number of Credits: 1 ...

  • Understanding Directors' & Officers' Liability - Webinar (EST)
    Understanding the duties and responsibilites of Officers and Directors is not always clear. The pandemic and post pandemic period will present unique challenges and potential liabilities for Officers and Directors.Today, under increased public scrutiny and in light of significant regulatory developments, corporate directors must fully grasp every aspect of their strategic, fiduciary and legal roles and brokers must ensure that they recommend appropriate coverage’s to their corporate clients. Whe ...

  • Ethics for the Modern Broker - Member Bonus Webinar (EST)
    Brokers are trusted by both insurers and consumers, and rely on word of mouth for success. Having a reputation for being ethical is essential. In this one-hour webinar, you’ll learn how to identify and address ethical dilemmas, while earning your Ethics CE credit requirement. A reputation for being knowledgeable, professional and trustworthy is an invaluable asset in serving clients and building your book of business. The Broker Code of Conduct exists to detail and remind brokers of their duties ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive 1 week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Age ...

  • Broker/Agent Licensing Prep Course: Ontario Evening Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? This course will prepare you to write the Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") exams. Join us for our upcoming evening licensing exam prep class, which is being held twice a week for ten weeks. Students enrolled in our licensing prep courses enjoy a much higher rate of success than those who opt for self study, allowing them to become licensed faster ...

  • Understanding Garage Auto Liability - Webinar (EST)
    Do you need some talking points to explain to your clients why they need a Garage Liability policy?  Are you unclear about where an Auto/Property and General Liability policy ends and a Garage Liability policy begins? This webinar is designed to give a quick refresher on Commercial Auto as well as how a Garage Liability interacts with other policies and how best to discuss it with your prospect or client. This multi-pronged policy is often considered confusing in terms of why it's needed and wha ...

  • Occupiers' Liability Update: Legislative Reform and Recent Case Law - Webinar (EST)
    In early 2021, Ontario enacted legislative changes to the Occupiers' Liability Act requiring plaintiffs to provide notice of an intention to commence a claim within 60 days of an accident arising from ice and snow. Join us for a presentation on these changes from a legal defence perspective. Natalie Kolos, Partner, Borden Ladner Gervais LLP and Christine Kucey, Associate, Borden Ladner Gervais LLP will review this legislative reform, along with some possible interpretations by the Courts, and ri ...

  • CCDC 2 - Part One-Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL The Canadian Construction Documents Committee (CCDC) has developed a number of standard form contracts for use in construction projects. A committee reviews these contracts on a regular basis to ensure they meet the needs of the industry. These contracts are developed using a collaborative and consultative approach for national use. In this session we look at the elements of the CCDC 2 and look at cases arising out of the CCDC 2. CCDC 2 – Stipulated Price Contract ...

  • Commercial Liability 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, you ...

  • Appraisals: Dispute Resolution for Property Claims Webinar (EST)
    WEBINAR | ENHANCING | TECHNICAL See how appraisal/alternative dispute resolution (ADR) works in action! Multiple mock Appraisal Tribunals will be used to demonstrate how this alternative dispute method can provide a less expensive but more efficient and accessible way to resolve issues. WEBINAR OBJECTIVES: Review the appraisal/alternative dispute resolution process Determine the effective use and selection of appraisers and the umpire Identify the difference between how an umpire acts versus a j ...

  • Management Essentials - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Management Essentials is a two day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the styles of t ...

  • Certificates of Insurance - Webinar - (EST)
    WEBINAR | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: - how to achieve greater efficiency and minimize paperwork - how to manage customer expectatio ...

  • Cyber Liability Exposures, Coverages - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Canadians are embracing the use of cyberspace in every aspect of their lives – but are we adequately prepared to deal with the increasing risk of cyber-attacks? With both the frequency and severity of cyber-attacks increasing, the insurance industry needs to be poised to understand, recognize, and advise clients on the risks, potential impacts, and available coverages. Join us for this engaging seminar, where a closer look at privacy law, how its evolving, recent c ...

  • Virtual Escape Room (EST)
    Grab a drink and a device and escape the monotony of virtual work with a fun team building experience that blends collaboration, creativity and a dash of competition. Escape rooms are a popular game for people looking to use logic and puzzle-solving capabilities to "escape" from some "scary" situations. Usually played in person, you can now take on the challenge virtually wherever you are located! Compete against other Ontario industry personnel in a true ‘battle of the brains’. Register as a gr ...

  • Commercial Contracts & Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Commercial contracts and leases are not based on a standard form and each contract and lease will differ in terms and conditions. This seminar is designed to introduce you to common terms and conditions in the types of contracts and leases that your commercial customers will be entering into. Here is what you will learn about during the seminar: (1) Elements of a Legal Contract; (2) Credit Agreements; (3) Leases (Net Leases/ Net Net Leases/ Net Net Net Leases); (4) ...