Seminars

Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

  • Broker/Agent Licensing Three Day Exam Prep Course: NEW!!
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance kno ...

  • Commercial Risk Assessment - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the cl ...

  • Assessing Commercial Risks
    CLASSROOM | BUILDING | TECHNICAL Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the client’s anger and frustra ...

  • Broker/Agent Licensing Prep Course: In-class
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Par ...

  • The Connected Community - The Insurance Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH Introduction: This program will review the rapid escalation of the connected community and the sharing economy and will focus on the emerging liability and coverage implications arising from these developments from a broker's perspective. The sharing economy is redefining traditional business relationships ...

  • Implications of Cannabis Legalization - A Personal and Commercial Lines Perspective
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH As of October 17, 2018, Cannabis possession and consumption will be legal in Canada - immediately impacting all aspects of property and casualty insurance. In this half-day session, we'll bring you up-to-the-minute information on the changing regulatory and risk landscapes and corresponding potential soluti ...

  • The Connected Community and Implications of Cannabis Legalization (2 half day seminars)
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES This seminar is jointly offered by the Hamilton/Niagara Chapter & The Insurance Brokers Association of Hamilton: IBAH Morning session: The Connected Community - The Insurance Implications Understanding the Emerging Coverage Issues and New Insurance Solutions Introduction: This program will review the rapid escalation of the connected community and the sharing economy and will focus on the emerging liability and coverage im ...

  • Social Media Liability
    CLASSROOM | ENHANCING | TECHNICAL The increased use of social media in both a business and social context gives rise to a multitude of new potential risks. Statements your client makes on social media can and might be held against them in a court of law, with the cost of litigation for this continuing to rise. Social networks can bolster a reputation, or ruin it, and your client could get caught in the crossfire. This session will arm you with the knowledge you need to better serve your clients ...

  • Underwriting for Brokers (Kingston)
    Learn the basics of front-line underwriting! Gain the tools and techniques to make better underwriting decisions and improve results! Learn the broker's role in underwriting, discover the importance of relationship building between the broker and the underwriter and gain a better understanding of pricing triggers for insurers. Learning Objectives: The underwriter's role in an insurance company The underwriting process Underwriting the applicant Underwriting property, liability and automobile exp ...

  • Cannabis: Insurance & Risk Management Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES SPECIAL PRESENTATION As of October 17th, 2018 Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted ...

  • Personal to Commercial Boot Camp
    Are you a personal lines underwriter, broker, or adjuster looking at making the move into commercial lines? Join us for this two day interactive immersion into the world of commercial insurance. This success series seminar will "boot" you forward in your career! The learning outcomes include: A thorough introduction to commercial lines Key documents Commercial property exposures and underwriting factors Commercial property policy forms Commercial liability exposures Commercial liability forms Re ...

  • Teaching Techniques
    Do you need to enhance your teaching and facilitation skills? Interested in training staff, colleagues or a CIP course? If so, this high-calibre certificate program is ideal for you. This course will give you the resources needed to understand your audience, prepare lessons and learning outcomes and become an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Learning Objectives Upon successful completion of this course, l ...

  • Directors' & Officers' Liability
    Where does responsible oversight of corporations begin? What are the recent developments in Director Liability? This seminar will address the critical issues facing officers and directors today. You will gain the necessary tools to provide prudent insurance counsel and advice in a difficult and demanding legal environment. The session is geared towards junior commercial underwriters, claims professionals and commercial brokers. Today, under increased public scrutiny and in light of significant r ...

  • SABS Training for Non-Claims Professionals
    Ideal for non-claims professionals: Improve your knowledge of the SABS in this full-day seminar. Specifically designed for brokers, rehab personnel, law clerks and insurance professionals who are not in the day-to-day handling of claims. You will gain a high-level understanding of the SABS, regulation 34/10. This seminar will include an in-depth review of the SABS to get back to the basics of the policy and coverage available. Learning outcomes: Brief history of the SABS Application / Optional B ...

  • Cyber Coverage Sales: Winning Approaches to Get Results
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day PRO edge seminar is for you! Presented by Serge Solski, cyber risks expert within the insur ...

  • Coaching for Performance - Webinar
    Many business leaders and owners make the big mistake of not performance coaching their people. Yet it is the fastest way to engage your employees and deliver better results. Coaching is so much more than laying out the expectations and making sure they are met. Your role involves identifying potential among individuals and helping to coach them to understand their potential and maximize it. Join us as we discuss the framework involved in performance coaching to help you reach the pinnacle of yo ...

  • Effective Business Writing & Communication Skills
    Do you want to improve your writing and communication skills and write emails that are clear and concise? In this half day success series seminar, you will learn how to use your writing and communication skills to your advantage to become more effective and productive. Learning Objectives Become more effective at drafting emails that will get read by setting your tone, using plain language and cutting the fat Learn tips to use a professional, friendly and positive tone in your communication Revi ...

  • Navigating the CVOR
    Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this half day session as we navigate our way through reading and understanding the CVOR, using it as an underwriting tool as well as a sales tool. You will have a better u ...

  • Broker/Agent Licensing Preparation Course
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 5 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's wha ...

  • Xactimate Training - 2.5 Days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • Fundamentals of Commercial Automobile
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Fundamentals Series: 101 Insurance Fundamentals
    This seminar is a part of our Fundamentals Series – eight seminars that get to the basics of insurance, giving you a complete overview of the workings of the p&c insurance industry. Take a look at our seminar program to see how our other seminars can assist you to enhance your career. If you are new to insurance and have limited knowledge of the P&C insurance industry, this full day seminar is for you. Its purpose is to provide you an overview of the developments and functions of P&C ...

  • Cannabis: Insurance & Risk Management Implications
    Please note that the time of this session has been updated to 1pm - 4:15pm Later this fall, Cannabis possession and consumption will be legal in Canada—immediately impacting all aspects of property and casualty insurance. In the lead up to this date, issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect you ...

  • Fundamentals Series: 105 In Good Company with Commercial Automobile
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Understanding the CGL - Webinar
    CLASSROOM | BUILDING | TECHNICAL Back by popular demand! Are you new to commercial insurance, or interested in moving from personal lines to commercial lines? This seminar will take a practical introductory look at the commercial general liability policy, providing insight for the less experienced brokers, underwriters and adjusters working in commercial insurance. Participants will learn the foundations of a commercial general liability policy section by section including discussions on coverag ...

  • The Art of Persuasive Negotiation
    Do you want to be more assertive and improve your negotiation skills? If so, this session is for you! Negotiation skills are essential in daily interactions with others in order to reach important decisions, find solutions to disputes and reach "win-win" resolutions. Whether it be in your professional life or your personal life, you are almost certain to spend some time negotiating. In this engaging and valuable session, Jessica Naylor will demonstrate how persuasive negotiation skills can make ...

  • Personal to Commercial Boot Camp
    Are you a personal lines underwriter, broker, or adjuster looking at making the move into commercial lines? Join us for this two day interactive immersion into the world of commercial insurance. This success series seminar will "boot" you forward in your career! The learning outcomes include: A thorough introduction to commercial lines Key documents Commercial property exposures and underwriting factors Commercial property policy forms Commercial liability exposures Commercial liability forms Re ...

  • General Site Review and Scoping Techniques
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. Designed to accompany our 2.5 day Xactimate Training , this half-day seminar will further augment your Xactimate knowledge. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. This ...

  • Business Communcations
    In today's competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation of everything we build and an imperative component of lasting success. Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust. This seminar covers all aspects ...

  • Insurance in the era of IoT: Risks and Opportunities
    From cars, to buildings, to health devices, to manufacturing and everything in between, the Internet of Things (IoT) is changing the way we interact with our environment and each other. Already, connected devices outnumber people on earth and their usage is only expected to increase But what do these social and technical changes mean for the insurance industry in Canada? This seminar will wade through the buzz and get to the bottom of how IoT technologies are poised to disrupt the insurance indu ...

  • CIP Society: Cyber Liability: Exposures, Coverages and Emerging Trends
    Are you prepared to help your clients with the increasing risk of cyber-attacks? Canadians are embracing the use of cyberspace in every aspect of their lives. With both the frequency and severity of cyber-attacks increasing, join us for this PROedge seminar to learn how to understand, recognize and advise your clients on the risks, potential impacts and available coverages. Learning Objectives: Identify common cyber exposures Describe coverage gaps in traditional insurance products Explain cyber ...

  • Xactimate Training – 2.5 days
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/ TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. This is a 2.5-day program that will give you the ability to effectively use the Xactimate program to assist you to be more efficient in your daily tasks. Who should take this course? If you are a new to intermediate Xactimate user ...

  • General Site Review and Scoping Techniques – Summary Class
    IN-CLASS | BUILDING | INSURANCE KNOWLEDGE/TECHNICAL We’re pleased to announce we are providing Xactimate training in partnership with the CIAA. This training will be provided by Geoffrey Gonneau, XCT, an Xactimate Certified Trainer affiliated with Claim Assist Canada. Designed to accompany our 2.5 day Xactimate Training , this half-day seminar will further augment your Xactimate knowledge. Who should take this course? If you are a new to intermediate Xactimate user, this course is for you. This ...

  • Cannabis: Insurance & Risk Management Implications
    CLASSROOM | BUILDING | INDUSTRY KNOWLEDGE / CURRENT TRENDS AND ISSUES SPECIAL PRESENTATION With Cannabis possession and consumption becoming legal in Canada, there are immediate impacts for all aspects of property and casualty insurance. Myriad issues are being discussed as they arise and decisions are continuously being made regarding the many minute factors that this legalization will affect. Are you keeping up-to-date on all the ways our industry will be impacted? How will it affect your work ...

  • Fundamentals of Employment Law for Team Leads, Supervisors and Managers
    CLASSROOM | ENHANCING | MANAGEMENT The Employment Relationship Cycle At every step of the employment relationship from advertising an opening, to interviewing a candidate, to hiring and firing an employee, missteps can cause issues that lead to legal action. As a team lead, supervisor or manager you need to be aware of the pitfalls and how to avoid them. Join us to learn more about employment law and how it affects your role in the insurance industry. This half-day interactive presentation is de ...

  • Insuring Unique Homes
    CLASSROOM | BUILDING | TECHNICAL Homes today run the gamut from 250 square foot Tiny Homes to 25,000 square foot Mansions. Somehow insurance professionals need to find the right way to insure them all. Partly due to skyrocketing real estate prices, but also due to concerns for the environment, and a yearning for a simpler life, the tiny homes movement has taken off, and with it, concerns about the proper way to insure tiny structures. Laneway homes , which are homes built into pre-existing lots, ...

  • Building Construction 101
    CLASSROOM | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully un ...

  • Broker/Agent Licensing Prep Course: In Class (Sudbury)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Broker Jump Start
    Give your new brokers a Jump Start into their careers!. This new five day program is designed to help launch the careers of newly licensed brokers with the technical knowledge and professional skills required for them to be successful in their new roles. Over the course of the five days we will cover a review of basic insurance policies along with detailed underwriting skills such as application completion, calculators and reports. Negotiation, time management, communication skills along with er ...

  • Gotta Love Millennials
    Even if you think you know all there is to know about Millennials, this workshop offers surprising insight and actionable information that will help business owners and marketers in their quest to attract Millennials, as well as to learn how to communicate and optimize relationship opportunities with the other three generations your business is currently serving. We provide you with the tools you need to attract, communicate and effectively market to this demographic. You’ll learn how to measure ...