Seminars

Brokers - looking for RIBO hours?
Our seminar program is below, but if you're looking for a quick and easy way to meet the CE requirements of your license, check out CE OnDemand - a new catalogue of online continuing education courses. Learn more.

CE Credits Available for Other Provinces: 
Do you Need CE Credits for Alberta and/or Manitoba? The Insurance Institute of Ontario is pleased to be accredited to issue CE credits for our seminars to members who are licensed in the provinces of Manitoba and Alberta. Contact us at gtaseminars@insuranceinstitute.ca to learn more about this benefit.

▶ Upcoming seminars and seminars:

  • At the Forefront Subscription
    Our At the Forefront series gives you the c-suite perspective on the most pressing issues facing our industry today. This year, we’re hosting talks with some of the industry’s most passionate and dynamic leaders. Join the discussion at every session by becoming a regular subscriber to the series. As an ‘At the Forefront’ subscriber, here’s what you’ll get: Save money : Save up to 30% off the cost of an individual registration. Stay connected : As a subscriber, you'll stay engaged with what's hap ...

  • Wild about Watercraft Insurance - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Do you have clients and/or prospects who love the water and watersports like boating, sailing or cruising? Then you don’t want to miss this highly informative session on Watercraft Insurance. This interactive session touches on almost everything you need to know about Watercraft Insurance from a selling, underwriting and claims perspective! We will learn basic marine terminology, explore different types of watercraft and examine their uses. Once we know the basics ...

  • Understanding Condominium Insurance - Webinar (EST)
    Understanding Condominium Insurance How well versed are you in condominium insurance? This topic may seem very straight forward but it is a multi-faceted area that many underestimate. In this session, we will cover all aspects of personal condominium coverage and commercial condominiums, including to but not limited to detailed discussions on coverage, selling tips and claims issues. The seminar will be 2 hours in length and will include numerous worksheets, group activity and a power point pres ...

  • Broker/Agent Licensing 10-Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Broker/Agent Licensing 10-Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • New Producer Boot Camp - Webinar
    Maximizing producer effectiveness is a win/win proposition for the producer and the brokerage. If you are a producer, this program will provide you with the knowledge and tools to build a resilient book of business and generate superior revenue. The program starts with the highly regarded Everything DiSC® Sales, a program to help your sales team learn to communicate better and improve their sales relationships. Everything DiSC® Sales is classroom training that uses online pre-work, engaging faci ...

  • Broker/Agent Licensing 3-Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to boost your preparation for the Agent or Broker Licensing Exam? *** This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. *** This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insur ...

  • Symposium West 2022 - Propelled by the Pandemic
    Symposium West is the premier professional development event for insurance professionals, designed for members of the Southwestern, Hamilton/Niagara, and Conestoga Chapters of the Insurance Institute of Ontario. Thought-provoking sessions bring together bright minds, idea-focused on a wide range of subjects. The shared goal is to foster learning, innovation, inspiration, and stimulate conversations that matter. And we are back live & in-person for 2022! And holding pricing to our 2019 prices ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. This ten-day class supports your successful start in the insurance industry with a solid foundation of knowledge that prepares you for the [RIBO or OTL] level one licensing exam. Our instructor will guide you through the material with a variety of learning activities including engaging discussions, ...

  • Persuasive Negotiation Skills - Webinar (EST)
    To achieve harmony in life, in work, and in play, there needs to be constant negotiation with a variety of people. The aim of negotiation is to achieve results, reach agreements and build relationships that last through effective negotiation. To be truly effective, however, you need to know more. You should be able to communicate persuasively during the process of negotiation. This workshop has been designed to help you become masters of the art of negotiating the "win-win" outcome so often ment ...

  • Persuasive Negotiation Skills - Webinar (EST)
    To achieve harmony in life, in work, and in play, there needs to be constant negotiation with a variety of people. The aim of negotiation is to achieve results, reach agreements and build relationships that last through effective negotiation. To be truly effective, however, you need to know more. You should be able to communicate persuasively during the process of negotiation. This workshop has been designed to help you become masters of the art of negotiating the "win-win" outcome so often ment ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Give yourself the best chance of success with this fantastic 10-day course designed to prepare you for the Broker (RIBO Level 1) or Agent (OTL) exam. This is an intensive course and requires students to attend all classes and complete homework assignments, reviewed with our highly effective instructor, Linda Edisbury, CIP . Participants will benefit from these learnings: Introduction to insurance business, the law and insurance, insurance contracts, insurance i ...

  • Effective People Management - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Management responsibilities are becoming more complex and managers require a variety of skills to be effective. This three day program has been designed to enable managers to develop new skills and enhance their management capabilities. Effective People Management is a three day program that uses online pre-work, engaging facilitation with contemporary video, and personalized objectives to create superior learning experience.Participants learn how to read the sty ...

  • Risk Management: An Overview - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL "Risk" is defined as "chance of loss". The "Promise" to respond when an insured has a loss, is what our industry is all about. It is also our responsibility to assist insureds to minimize the risk. Insurance Professionals at all levels should be adept at Risk Management. Come learn a variety of techniques to help manage risk. Here is what you will learn about during the seminar: 1) Overview of the Risk Management Process Including: Identifying and Analyzing Propert ...

  • Ethics and Social Media - Webinar (EST)
    SEMINAR | BUILDING | ETHICAL Social media is everywhere and it can challenge your ethical decisions. Workplace social media ethics calls for the involvement of both management and workers in maintaining proper social media use. Join us while we discuss social media and ethics and the challenges you may face while posting, networking and marketing both yourself and your organization onsocial media. Melanie Needham,FCIP, CRM CE hours : 1 Ethics ( RIBO) PLEASE NOTE: - - No refunds, credit notes iss ...

  • Fundamentals of Financials - Webinar (EST)
    Fundamentals of Financials for the professional is addressed to all positions in the insurance industry. We will cover the basics of reading and understanding financial statements, including but not limited to the main four financials. The webinar will be 2 hours in length and will include review of numerous worksheets, activity logs and a power point presentation for all participants. Leader Melanie Needham, FCIP, CRM President, MRD Training & Consulting Inc. CE hours: 2 Techincal LOCATION: ...

  • Fundamentals Series: 108 Condominium Conundrums - Webinar (EST)
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Insuring Life Leases - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Life lease housing is a relatively new yet rapidly growing form of tenure in Canada. Do you know how to insure a new life lease purchase? It is widely misunderstood by both the purchaser and the insurance industry. This seminar will give you a basic understanding of life lease terminology, process of development, ownership issues, as well as how the industry is responding with respect to coverage. Brokers: Learn what questions to ask to understand your customer’s e ...

  • Everything you need to know about Auto Endorsements - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL With provincial regulations constantly changing, keeping up to date on what’s going on in the auto world of p&c insurance can be confusing. To help you navigate the winding roads of policies, the Institute is excited to offer Everything Auto – endorsements, technology, and more! – a seminar designed to teach you the basics and more!  Join us September 1, as Melanie Needham reviews everything from how to calculate average costs per claim to provincial coverages, ...

  • Everything you need to know about Auto Endorsements - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL With provincial regulations constantly changing, keeping up to date on what’s going on in the auto world of p&c insurance can be confusing. To help you navigate the winding roads of policies, the Institute is excited to offer Everything Auto – endorsements, technology, and more! – a seminar designed to teach you the basics and more!  Join us September 1, as Melanie Needham reviews everything from how to calculate average costs per claim to provincial coverages, ...

  • At the Forefront with Urs Uhlmann - Webinar (ET)
    Climate Change: Insuring a Net Zero Future Commercial insurers play a critical role in enabling the transition of society and the wider economy towards a low carbon future Severe weather events in Canada caused insured losses of $2.1 billion in 2021, making 2021 the sixth costliest since 1983. The impact of climate change is undeniable - the societal challenge is how do organizations, including insurers, transition to a low carbon future? Many commercial insurers are undergoing a cultural transf ...

  • Fundamental Series: 104 - Down to Business with Commercial Property - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial ...

  • Building Construction 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully unde ...

  • Fundamentals Series: 106 Covering Clients with Personal Umbrella - Webinar (EST)
    Imagine that one of your clients was judged to be legally liable for injuries suffered by a third party. What would happen if the incident that caused the loss was covered under the insurance policy, but your client was ordered to pay the injured party more than the limit of the liability provided by the policy you sold? Or, perhaps your client is sued for an occurrence arising from his or her volunteer work for a non-profit organization. Would a claim of this nature be covered by the underlying ...

  • Finance for the Non-Financial Professional - Webinar (EST)
    This 3-hr session is addressed to all positions in the insurance industry. Webinar leader Melanie Needham will cover the basics of reading and understanding financial statements, including, but not limited to, the main four financials: - Income Statement - Balance Sheet - Cash Flow Statement - Statement of Changes in Shareholder Equity These items will be covered and explained in the context of insurance and how they’re used in underwriting the risk. This webinar will include review of worksheet ...

  • Broker/Agent Licensing 10-Day Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker e ...

  • Understanding Garage Auto Liability - Webinar (EST)
    Do you need some talking points to explain to your clients why they need a Garage Liability policy?  Are you unclear about where an Auto/Property and General Liability policy ends and a Garage Liability policy begins? This webinar is designed to give a quick refresher on Commercial Auto as well as how a Garage Liability interacts with other policies and how best to discuss it with your prospect or client. This multi-pronged policy is often considered confusing in terms of why it's needed and wha ...

  • Understanding the Claims Process: The Legal Dimension - Webinar (EST)
    This seminar will review the legal and relationship role and limitations of the broker in the claims process. The seminar will lead participants through the various legal duties and obligations of the various parties to the claims process. Participants of this seminar will examine: The legal role and limitations of the broker in first party claims The legal role and limitations of the broker in third party claims Understanding the roles of the various parties to a claim Understanding and explain ...

  • Blockchain, Smart Contracts & AI: Broker Challenges & Opportunities in Emerging Tech - webinar (EST)
    Blockchain. Smart contracts. Artificial intelligence. What are these technologies, and what do they have in common? With businesses continuing to evolve their operations, technology is advancing. These emerging areas of technology are impacting the insurance industry, and as an Agent or Broker it’s important you understand exactly how. On September 22, join us as Mario Fiorino explores everything tech. Exploring the potential impact of these emerging technologies on the industry, and their seemi ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam virtually in a small group setting with a proven successful instructor. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the A ...

  • Commercial Liability 101 - Webinar (EST)
    WEBINAR | FOUNDATION | TECHNICAL The complexities of commercial liabilty insurance are many. How is the risk assessed? How are limits established? How are coverages determined? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply interested in expanding your knowledge with future opportunities in mind, you ...

  • Broker/Agent Licensing 10-Week Evening Exam Prep Course
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting - Evenings Twice a Week for 10 Weeks. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a new virtual evening (10 weeks) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to pre ...

  • Forensic Injury Biomechanics of MVAs - Webinar (EDT)
    In this webinar we will explore how experts investigate MVAs (Motor Vehicle Accidents) when damages are contested. We look at how occupants move during different types of collisions, research on human injury tolerances, crash test dummies, injury probability and how they all tie into an MVA claim. We also discuss human subject testing research. Case examples will be presented as well on low/moderate speed collisions and seatbelt related issues. Webinar Objectives - How forensic engineers assist ...

  • Understanding Directors' & Officers' Liability - Webinar (EST)
    Understanding the duties and responsibilites of Officers and Directors is not always clear. The pandemic and post pandemic period will present unique challenges and potential liabilities for Officers and Directors.Today, under increased public scrutiny and in light of significant regulatory developments, corporate directors must fully grasp every aspect of their strategic, fiduciary and legal roles and brokers must ensure that they recommend appropriate coverage’s to their corporate clients. Whe ...

  • How FSRA is Encouraging Outside of the Box Thinking - Webinar (EST)
    In January 2022, the Financial Services Regulatory Authority of Ontario (FSRA)’s Innovation Office released its Innovation Framework and Test and Learn Environment Guidance . FSRA is committed to collaborating with innovators and businesses to encourage experimentation and promoting outside of the box thinking through the use of unique test and learn environments. Please join us on October 4, as we hear from Marlena Labieniec, Director of Innovation, FSRA, about supporting the creation of strong ...

  • Accident Benefits in Focus - Webinar (EST)
    WEBINAR | BUILDING | TECHNICAL Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong ...

  • Accident Benefits in Focus - Webinar (EST)
    Are you confident you know all you need to about Accident Benefits (AB), including the optional benefits coverage under the Ontario Automobile Policy? Responsibility for helping consumers understand more about AB coverage lies with the insurance professionals having the most consumer contact. It is especially critical for anyone selling new or renewal policies.Licensed insurance professionals, claims handlers and the underwriters who support them must have a strong understanding of the AB Sectio ...

  • Broker/Agent Licensing Prep Course: Ontario Virtual Course (EST)
    CLASSROOM | FOUNDATION | TECHNICAL Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a virtual classroom setting. This ten-day class supports your successful start in the insurance industry with a solid foundation of knowledge that prepares you for the [RIBO or OTL] level one licensing exam. Our instructor will guide you through the material with a variety of learning activities including engaging discussions, ...

  • Virtual Trivia Night - Webinar (EST)
    This isn’t just trivia… it’s an event! Over different rounds you will compete against your fellow insurance professionals to see which team will win the ultimate bragging rights and become the Trivia Champion! There will be varied general knowledge trivia! - A ’Name That Tune’ round! - Popular game show elements! - An interactive challenge you can do in your own home! - Thrilling ‘fastest fingers first’ style bonuses! This is not an exam - it’s fun trivia, silly in places and not too serious. Vi ...

  • Agile Emotional Intelligence - Webinar (EST)
    WEBINAR | ENHANCING | MANAGEMENT Everything DiSC ® Agile EQ™ is a classroom training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. Our workplaces ask us to navigate all sorts of complex interactions, and there’s no one-size-fits-all way to respond to them. One moment requires you to stand firm with your opinions. The next asks you to stay open to a colleague’s ideas. One situation benefits from ...