The cost of each RIBO exam attempt is $250. Each rewrite is an additional $250. This fee is separate from the RIBO licensing application fee (see RIBO Exam Policies).
Virtually Proctored Exams
Exam sittings start at various times during the day, 7 days a week, subject to proctor availability. Booking times are based on a 24 hour clock, so ensure you select the correct time you intend to write at. For instance, if you want to write at 2 pm, select 14:00 hrs. Seats are booked on a first-come, first-served basis, so schedule your exam immediately after registering.
Exam times are booked on a first-come, first-served basis, so schedule your exam immediately after registering.
Exams may be written within the following exam windows, subject to proctor availability:
September 8 - 29
October 9 - 30
In-Person Exams
In-person exams are offered at various Institute offices and third-party exam centers. Seats are limited so you should schedule your in-person exam immediately after registration.
Arrive at least 30 minutes early as sittings start promptly at the scheduled start time.
In person exams are offered on the following dates, subject to availability. Log in to the IIC Examinations Portal to view the schedule, locations, and availability.
September 2023
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September 13
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Toronto
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Ottawa
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Conestoga
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London
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Hamilton
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October 2023
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October 11
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Toronto
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Ottawa
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Conestoga
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London
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Hamilton
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For in-person exam dates at other chapter locations, please contact riboexam@insuranceinstitute.ca
Virtual proctoring requires you to install software on your laptop/computer, allowing an online proctor to monitor your exam via your webcam, microphone, and system activity. The virtual proctor will closely monitor your on-screen activity and off-screen behavior.
If the proctor notices any unusual behavior during the exam, they will notify the Institute so that appropriate action can be taken. You are expected to follow all proctor instructions and Institute exam policies..
After you submit your exam online, your grade will be posted within 2 business days, or within 14 days for manually graded exams. You’ll be notified by email as soon as your grade is available.
For more information on Virtual Proctored Exams, visit our Virtually Proctored Computer-based Examinations page.
Technical requirements:
Virtual proctoring has certain technical requirements. Please review the system requirements on our virtual proctoring page. You must ensure you can meet these requirements prior to registering.
In-person exams are computer exams held at select Institute and third-party exam centres. Sittings start promptly at the scheduled start time so please arrive at least 30 minutes early. Computers will be supplied and include secure features such as screen protection and locked-down browser software. A proctor will check you in when you arrive at the centre and verify your identity. You are expected to follow all proctor instructions and Institute exam policies.
After you submit your exam online, your grade will be posted within 2 business days, or within 14 days for manually graded exams. You’ll be notified by email as soon as your grade is available.
1. Your IIC member ID and password to log into IIC's exam administration portal.
2. Students must present original, valid (non-expired) government-issued photo identification (passport, Canadian driver’s licence, Canadian health card, Canadian Permanent Resident card) for identity verification before they can write their exam. Digital copies or photocopies are not permitted. Students without original, valid government-issued photo identification will not be permitted to write their examination and will be required to reschedule subject to the rescheduling fee.
3. The name on the government-issued photo identification must match the name the student used to register for the examination (the name in the Insurance Institute Member account), otherwise the student will not be permitted to write the examination and will be required to reschedule, subject to the rescheduling fee.
Like the paper exam, RIBO Entry Level (Level 1) candidates only will have access to a digital version of policy wordings during their virtual exam. The wordings candidates have access to is:
- Ontario Automobile Policy (OAP1) Owner’s Policy
* NEW: RIBO has confirmed that effective January 1, 2022, candidates (including those doing rewrites) will no longer have access to the Comprehensive Homeowner, Tenant, Condominium Unit Owner Package Policy wording (also known as the habitational wording booklet) during the exam.
The habitational wording booklet was initially designed to be used as a reference tool for the case study section of the exam and with its removal in April 2021, RIBO’s Council has determined the habitational section of the exam does not require the habitational wording booklet to answer the questions. Candidates will be able to use their acquired knowledge of property insurance and skills in order to deduce the correct answer for exam questions related to property and condominium owner policies. RIBO did not see a change in pass rates when the policy wording booklets were unavailable for the online exam during a three-month period in 2020.
Additionally, RIBO Unrestricted Technical and Unrestricted Farm Technical exams will have access to form wordings for the forms recognition section of the exams.
Finally, all RIBO auto equivalency exams will have access to the following policy wordings during their virtual exam:
- Ontario Automobile Policy (OAP1) Owner’s Policy
Once you start the exam, you will be able to open the wordings by clicking a link in Question 1 of the exam. The wordings will open in a new browser tab. They will be password protected and the password will be provided to you.
Opening additional tabs will result in a breach of examination rules and may result in the refusal of the individual’s registration application, a suspension of the registration or a review by the Qualification & Registration Committee.
The Insurance Institute provides reasonable accommodations to individuals who have documented disabilities (physical, mental or learning disabilities).
To apply for accommodations, submit a completed Accommodation Request Form with required medical documentation to the Insurance Institute no later than ten business days prior to the start of the preferred administration period. Full details are available on our website page, Students Requiring Accommodation.
The Ontario Broker Level 1 exam information can be found here.
Further information on RIBO Broker exams can be found here.
An exam grade will be generated within 5 business days of your exam. You will receive an email notification when your grade is ready to view. The email will contain instructions on how to access and download your exam results.
If you are successful in your Level 1 or Equivalency exam attempt: and have already found employment with a RIBO brokerage, you are ready to apply for your license. Please go to RIBO's Registration Checklist page for instructions on submitting your application.
If you are successful in your Level 2 Unrestricted Technical or Level 2 Unrestricted Management, the Farm Technical or Travel Health exam attempt: submit your score report and all other required documentation to RIBO by email to licensing@ribo.com to request the update to your license.
Remark: If the examination score is three marks or less from the pass mark, the constructed response questions will automatically be remarked before releasing the results. This process can take up to two (2) weeks.
If you are unsuccessful: you should refer to RIBO’s policy on rewrites on their Examinations page. You can then register again for another examination.
An appeal is a re-evaluation of the accuracy of the original marking. The following exams are eligible for appeal:
• RIBO Unrestricted Management
• RIBO Unrestricted Technical Exam
• RIBO Technical Farm Examination
An appeal is available to RIBO candidates who received an unsuccessful final mark which is more than three marks below the overall pass mark. Candidates can request an appeal within 7 days from the last day of the specific examination administration. A fee of $115 +tax will apply. Requests can be submitted via email at appeals@insuranceinstitute.ca
The candidate will receive an updated score report within 4-6 weeks of receiving the appeal request. Please note that it is rare for a mark to change, and it may increase or decrease depending on the outcome of the re-evaluation. Candidates whose exam mark is 3 marks or less from the pass mark will have their exams automatically remarked before their scores are released. This process can take up to two (2) weeks.
Students who are eligible to rewrite a failed examination should register for the rewrite when applying for an appeal to avoid missing the entry deadline date. If the result of an appeal is not available prior to the examination, the student may request that the rewrite be deferred to the next session.
An appeal is the final review of a student’s marks, and no further reviews or appeals are available.
Our RIBO Exams Frequently Asked Questions PDF may have the answer you're looking for.
For questions about the virtually proctored exam experience, system requirements and how to register, please contact the Institute at riboexam@insuranceinstitute.ca.
For questions about the RIBO exam content, licensing requirements and processing times, please contact RIBO at licensing@RIBO.com.
For questions about RIBO equivalencies, eligibility and more, please contact RIBO at equivalency@RIBO.com.