Adjuster Licensing Education: Ontario

Candidates in Ontario must first be the holder of a letter of authority, and then are required to complete four CIP courses within 30 months in order to receive a Probationary Adjusters Licence. Please review the information on Canadian Independent Adjusters' Association (CIAA) website for more information.

C11: Principles and Practices of Insurance  (or both C81 and C82 - the GIE certificate)
C12: Insurance on Property 
C14: Automobile Insurance—Part 1 (Ontario) 
C110: Essentials of Loss Adjusting

After the receipt of a Probationary Adjusters Licence individuals must successfully complete another four CIP courses in 30 months in order to be eligible to appear before the Qualification Board to complete the oral exam. Those four courses are:

C13: Insurance Against Liability – Part 1 
C32: Bodily Injury Claims 
C111: Advanced Loss Adjusting 
C112: Practical Issues in Claims Management


Full Adjusters License - All Lines

To obtain the full adjusters license, you must:

•   successfully complete the 8 IIC courses outlined under Letter of Authority and Probationary Adjuster’s License.
•   register and pay the required fee through CIAA no later than six weeks in advance of the desired examination date.
•   successfully pass a virtually proctored or in-person exam with a mark of 70% or higher in Automobile, Liability, Property, hosted by the Insurance Institute
•   Must be employed full time by an independent adjusting firm.

Note: Individuals may attempt the virtually proctored or in-person exam without taking the required courses if they have a Chartered Insurance Professional (CIP) designation or a Fellow Chartered Insurance Professional (FCIP) designation.

Ontario All Lines Adjuster Exam Information:

•   The computer based exam format is multiple choice, short answer and one scenario question.
•   To register for the exam, please visit the CIAA website.
•   Exam Registration Deadlines:
   -   April exam session: February 15th
   -   July exam session: May 15th
   -   December exam session: October 15th
•   A booking email will be sent to you once registered in the exam with instructions to schedule your exam and other important details.
•   Exam results may take two to three weeks from the day of the exam. Candidates will receive an automatically generated e-mail advising them when their grade is available on the IIC website.
•   Rewrite and appeal requests are to be directed to CIAA National Office along with the required fee.
•   Independent adjuster licenses in Ontario are administered by the Financial Services Regulatory Authority

Please contact or visit the Canadian Independent Adjusters' Association (CIAA) website for more important information.


Contact us toll-free at 1-866-362-8585 or get in touch with your local chapter.