Let's Talk Client Experience - Webinar (EST)
Date and Time: June 07, 2023 9:30 a.m. (ET) - 11:00 a.m. (ET)
This is the first part of a 3-part "Let’s Talk" Professional Development series
where we explore the key essential element of any organization – The Client.
“Every contact we have with a
customer influence whether or not they’ll come back.”. Your existing customers
can also be a powerful ambassador for your broker brand and can help you grow
your business.” A quote from Kevin Stirtz.
In this session we will examine the
importance of the overall client experience specifically what it is, why it's
important, and why it is vital that we provide it.
- Adding value as a trusted advisor.
- Creating a client first approach.
- Professional communication (written and verbal).
- Establishing a professional brand on social media.
Annette Palalas, CIP
Prices below are for IIO Members. Fees noted
below do not include hst.For group rates of 3 or more or if you have
any questions or for assistance with registration, please contact
- Non-members and renewing members the IIO
Membership fee will be added to your cart.
- Sorry, no refunds. Credit notes
issued only with 48 hour written notice
- In accordance with Provincial
regulator's guidelines, in order to be eligible for CE hours, you must be
logged in with for the entire duration of the session. Partial hours cannot be
LINK TO WEBINAR
24 hours prior to the
webinar, all registrants will receive an e-mail providing the direct link to the
Webinar. This link is unique to you and is tied to your name. It cannot be
shared or transferred to others. This personalized link must be used when you
log in to the webinar so that your attendance can be tracked. We cannot credit
CE hours if you are using a link that is not assigned to you, or if you do not
attend for the full duration of the webinar.
platform is Zoom Please test your system in advance to ensure you meet the
technical requirements in order to participate, please copy and paste the
following link on your browser on the computer you'll use for the session: